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Jason Howell


Average client rating
4.8/5 From 119 Reviews

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Knowledgeable and approachable. Made the process of applying for our loan nice and simple.

11 April 2024  


Jason is incredibly responsive, efficient, skilled and kind. He goes over and above every time we have a request. Thank you, Jason!

12 February 2023  


Jason was incredible to work with, he truly cares for his clients and will work tirelessly to make sure that they get the result that is best for them in an efficient and timely manner. Nothing is too hard for him. He was always easy to reach and great to talk to- I can't thank him enough.

24 November 2022  


28 May 2022  


Jason went above and beyond for us. Would definitely recommend to any looking for an outstanding broker! Couldn't thank him enough, look forward to using him for all future endeavors! Thanks again Jason!

19 April 2022  


Would 100% recommended Smartline. We had Jason as our broker and he exceeded all expectations. Being first time home buyers he made the process easy for us to understand and was in contact with us throughout the entire process. Thank you Jason.

28 February 2022  


The professionalisim and communication throughout the process was amazing. Also going above and beyond what we expected. I would highly recommend this company.

13 February 2022  


Jason at smart line was extremely helpful throughout the whole refinancing process, Jason went above and beyond to help myself and he was very fast at responding when I had questions. Over all I would recommend Jason to anyone because of the amazing service and how helpful he was. Thankyou again

31 January 2022  


Jason was a legend

21 December 2021  


Jason was excellent. He was very knowledgeable of the products available and very easy to deal with. He made this process as stress free as possible

17 December 2021  


Jason was Amazing even when I showed I was stressed

22 November 2021  


18 November 2021  


Jason did an awesome job for us securing us a great institution and great rates. We really appreciated his work and help.

16 November 2021  


Jason was fantastic to deal with. We were dealing with another mortgage broker prior to Jason which was exteremly stressful 7 months for us. Once we reappointed another mortgage broker (Jason) he was engaging, explained everything in great detail, always so friendly and made the process easy/stress free. We wouldn't be where we are today if it wasn't for Jason. We cannot recommend him highly enough. Thanks again Jason for everything, we really appreciate all the work you did for us and in such a quick timeframe.

14 November 2021  


Jason went above and beyond for us. He kept us informed every step of the way, even when he was on leave. Thankyou very much Jason, your expert help was very much appreciated.

21 October 2021  


Jason Howell from Smartline has given us an outstanding and exceptional service to secure a loan to purchase our first property and build a home in there. All positives for him - easy to reach and discuss, clear information, perfect work rate and result, made it so easy to customers like us, highly recommended to others! Excellent work, Jase!

27 September 2021  


31 August 2021  


This is the second time we have used Jason and like the first time he went above and beyond. He listens and is always available to help. Would highly recommend him to anyone.

05 August 2021  


12 July 2021  


Highly recommended, Jason put up with my stress and worrying very well! Always assured me he knew what he was doing and he did!
Wouldn’t use anyone else and I’ll be recommending everyone who asks for a mortage broker to go see him.

02 June 2021  


27 May 2021  


Jason was the best and always is. This is now my 4th loan from Smartline.

11 May 2021  


very good service and friendly

26 April 2021  


Jason was amazing! Responded very quickly! Great communication and helped me out till the very end. Would recommend him to anyone!

04 February 2021  


Thank you Jason for presenting me with information about home loans in a way that’s easy to understand, as well as taking care of all the application processes. A great service for a first home buyer!

01 February 2021  


Jason is the best of the best. I couldn't have been happier with his exceptional service. Everything was made clear and concise, what would usually be a stressful experience was made easy by Jason's constant communication and clear guidance.

30 January 2021  


Jason provid d exceptional service. We were kept informed at each step and got us the best possible home loan. I am already recommending him to anyone who will listen.

18 January 2021  


26 December 2020  


22 December 2020  


Jason is our go to guy for loans and loan advice. Jason has been helping us for years and we wouldn't change a thing. He's always on time, helpful, friendly and most of all he gives clear simple advice without any sales pitch. 10/10 recommend :)

24 November 2020  


Above and beyond with great patience shown dealing with L permit providers.

04 November 2020  


06 October 2020  


Dedicated service with effective solutions provided

09 September 2020  


Very happy. Thank you

30 August 2020  


Jason was wonderful to deal with, knew his stuff and worked efficiently.
He was very understanding and willing to help us whenever we called.
10/10 would recommend!!

06 June 2020  


06 June 2020  


Jason kept me informed every step of the way

24 March 2020  


Jason Howell was excellent in every way , couldn’t be more happy & will recommend him & smartline to everyone we can .

18 March 2020  


Jason was great to work with. Our home buying options changed multiple times due to number of complications we faced at personal lever but Jason remained calm and resilient in helping us out with our constantly changing situation.

11 March 2020  


Amazing made it super easy

02 March 2020  


13 February 2020  


very responsive...

03 October 2019  


All good

18 September 2019  


18 September 2019  


Jason was amazing! I barely had to lift a finger, he kept me in the loop with every step. Would highly recommend.

17 September 2019  


Excellent service

04 September 2019  


Thank you for being supportive, patient, easily accessible and explaining everything! Great service Jason!

01 August 2019  


Jason provided an excellent service and was clear throughout the whole process. As a first time home buyer, it was really important to get his feedback and explanations. Ive already recommended Jason to work colleagues. Thanks.

29 June 2019  


Jason was really amazing. We had an unusual set of circumstances and Jason showed empathy and worked with us so we could get our dream home. He went above and beyond and I have certainly recommended him to others. His customer service was exemplary and he was an absolute pleasure to deal with. He is certainly a cut above the rest.

08 March 2019  


Jason was awesome!

21 February 2019  


Jason was fantastic. Our situation was a bit of a hard one but Jason helped us through it and we got our loan to buy land and build our dream home! We are thrilled and would definately not hesitate in recommending him to anyone.

02 January 2019  


Anita and I found Jason very engaging and helpful with all our questions. He made the home loan choice very easy and we felt comfortable at all times that everything was moving along smoothly. We have also recontacted Jason after settlement to ask some questions around interest rates should we choose not to rent the property out. He has again been very helpful.

12 December 2018  


28 November 2018  


my experience was made a lot easier Jason sorting it all out thank you

20 November 2018  


09 October 2018  


The process of finding and purchasing a home loan was helped along greatly by smartline.

22 August 2018  


Jason was great, so easy to communicate and work with. Would recommend to people for sure!

16 July 2018  


We believe Jason delivered everything he was supposed to. The settlement was flawless and I am sure Jason was a significant part of this. He also went out of his way on at least one occasion to get things done early when we were going to be away. He also comes across as a very friendly and nice chap. He was able to explain the process in a way that makes sense and made it all very easy. Thank you Jason

24 June 2018  


05 June 2018  


23 March 2018  


01 February 2018  


19 December 2017  


15 August 2017  


05 July 2017  


Jason Howell from Smartline provided my wife & myself outstanding friendly service, constantly touching base with the progress and updates for our home loan application and once approved and finalised continued with follow up contacts

04 May 2017  


Jason was extremely helpful and knowledgeable. Willing to answer all questions no matter how insignificant they are.

03 February 2017  


18 November 2016  


Jason was very helpful. I believe he got us the best value loan available. We work away so Jason did everything by email & text message. I would not hesitate to recommend Jason to friends and family.

16 November 2016  


I have already reffered so many friends to Jason, even my clients at work. He is seriously amazing

12 October 2016  


28 June 2016  


13 May 2016  


Over all wonderfull job.I am more than happy with my brokers assistance.
"Great Job"

27 April 2016  


Went above and beyond to make it all hassle free.

11 April 2016  


07 March 2016  


Very happy with the service

06 March 2016  


24 February 2016  


He was our live saver,after our first broker which we sacked due to many reasons.
We ended up getting the home of our dreams with Jason,all the extra's we had to take out he put back in and he got the total amount for us plus extra that we are using for a pool.
My wife and I could go on and on about how good he is at his job and we are so glad he was recommended to us by my wife's work colleague and would gladly recommend him to our friends and family.
So thanks a whole lot Jason for everything.

Billy Maui & Allison Maui Hall

05 February 2016  


09 January 2016  


21 October 2015  


17 September 2015  


14 July 2015  


Jason kept me fully informed of the progress and could not do enough to help me - I have passed his name onto others already

28 April 2015  


23 April 2015  


21 March 2015  


06 March 2015  


talked us through the whole process and made it nice and easy for the both of us, have already recommend Jason and will use him again in the future.

31 January 2015  


01 October 2014  


Would like to thank Jason for everything he did for us and will definitely recommend him to our family and friends.

27 August 2014  


Jason Howell is amazing. He is truly one of the first Advisers that we have spoken to over the years that clearly explained everything. He paid attention, so I think truly managed to answer the actual questions being asked rather than just assuming we are a generic couple just looking for a loan,even though we might be. I have already recommended Jason to 2 other people, and we will certainly use him for the upcoming triple mortgage. Jason, don't change. We appreciate all your help. Cheers. Riaz and Jane Budree.

16 April 2014  


12 April 2014  


After having no luck with applying for a home loan through a few banks due to a small utility default, I gave up hope of being able to secure a home loan. Smartline was recommended by a friend. Jason exceeded all my expectations, and was able to secure a home loan, with a great interest rate, and I'm now happily living in a home I could only dream about previously.

22 February 2014  


The help guidence and assistance we received from Jason was fabulous. His knowledge of products and processes made the whole stressful time enjoyable. Thankyou Jason

10 January 2014  


Jason was fantastic, he always answered our questions straight away, if he was going away, he told us and told us who would be looking after us. The most important thing was the communication process, it was fantastic and I never felt like I had to "chase" Jason, he was always on the ball. I would highly recommend him.

20 December 2013  


Mr Jason Howell is very smart and he has a bright future and a fantastic personality and he can communicate very well with his customers which is very paramount which I experience in the United States in my recent visit. He is a valuable member of your organisation. Romei Subramaniam

02 December 2013  


Mr Jason Howell is very smart and he has a bright future and a fantastic personality and he can communicate very well with his customers which is very paramount which I experience in the United States in my recent visit. He is a valuable member of your organisation. Romei Subramaniam

02 December 2013  


11 November 2013  


Jason was brilliant , on both occasions he was very helpful and always kept me in the loop .! Thanks for all your hard work

11 October 2013  


Very happy with the help I received to purchase a house in what has been a difficult time. The product that was chosen saved me money from the outset and at a great interest rate. Thanks

27 September 2013  


Jason was very knowledgeable and came across very happy to do so. He played a crucial role getting our finance across the line, thanks Jason. Kindest Regards Katrina and Jamien

12 September 2013  


04 September 2013  


Jason has been amazing throughout this process. He was constantly in touch with us and made everything as smooth as possible. He will definitely be recommended to everyone we know.

02 May 2013  


Jason Howell was very professional with his service, He knew what he was talking about and explained everything well, organised and was contactable. I would recommend Jason to anybody.

01 May 2013  


Jason Thanks for all your help. I look forward to useing u again and recommending to friends and family knowing they will be looked after with the great service I was shown thanks

05 April 2013  


I have already and will continue to recommend Jason Howell who made the whole process of refinancing so easy and restored my faith in customer service.

28 February 2013  


Hi, Jason provided home loan assistance to us approx 18mths ago. After a lengthy discussion on options etc we agreed to park the idea for the time being. When the opportunity to invest arose again only 16 months later, due to a change in circumtances sinse we last saw Jason. We had kept his old business cards and tried our luck on his services again. Fortunitely for us he was available. Jason answered every question we could think of and if we had any doubt he put our minds at eaze by providing options or explainations. We have already acted on issuing Jasons contact details to family & friends. And we will continue to do so each and everytime the Home-Loan questions come our way. Kind Regards Kane & Cheryl Richmond

28 December 2012  


Jason was fantastic and so helpful in achieving my goals. I would have no hesitation referring my friends and family to Jason as I know they will impressed as I was!

29 November 2012  


Jason Howell is very efficient and provide great service even after office hours. Very professional with his work ethnic.

28 November 2012  


Great service, would be happy to recommend friends & families. Thanks Jason & smartline!

03 November 2012  


10 August 2012  


Jason Howell help us all so much in choose the right loan solution for our needs, Jason Howell help us right through the process and more, he was always one step ahead of us and it only took a week, and with that Jason Howell meet our expectation more then we expected,
Many thanks to Jason Howell

22 June 2012  


Unfortunately, even though I had stipulated repeatedly that I had only $25 000 for a deposit, and checked with Jason that this amount would be the maximum including all costs associated with the buy, he made a gross error resulting in me having to find $1500 an hour before settlement was due. This I was unable to do and the sale would have fallen through had it not been for my Settlement Agent agreeing to let me pay the $1500 off over the next few months. I had a strict budget and this blew it for me. I was very unimpressed especially as I was able to check the documentation and it was clearly and error on Jason's part. Up until this point, I had been very pleased with Jason's service - he had been extremely helpful during a difficult time. Nevertheless, at the most important point of the deal I felt very let down and would be unlikely at this time to use the service again when I look for my construction loan.

04 May 2012  


Very helpful in chosing the right loan, then complete lack of follow up and presents documents for signing of wrong loan structure. Says will restructure loan after settelement, and goes on annual leave without starting restucture. Disapointing.

17 March 2012  


Jason was fantastic, our refinance / consolidation process wasnt easy and Jason always went out of his way to help (even doing training etc just for us so we could sign up to our home loan company) He keep us in the loop throughout the entire process and was always professional and friendly. Thank you Jason for all of your help. We will defiantely be in touch as soon as the timeframe for defaults adjust and look to refinance again.

03 October 2011  


Jason was really helpfull, the whole process went really smooth and he went out of his way to look after us. We really appreciated Jason coming around to help us sign the loan documents and go through all the paper work with us and also the way he kept us updated on the progress of the application and settlement.

13 September 2011  


17 August 2011  


Good advice, great service,very helpful

20 July 2011  


02 June 2011  


jason really did a fanrastic job.

13 April 2011  


Great service, Matt listened to our requirements and situation an then found a number of products. He then went through them and helped us make a decision. Matt asked us if we minded having Jason involved as he was training him. We found Jason very helpful and we were confident with talking to jason if Matt was ever unavailable. Over all very happy.

07 April 2011  

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