Reviews from our happy clients
Average client rating
4.9/5 From 284 Reviews
I found Jeremy to be available, reliable, supportive, knowledgeable, efficient, and a complete pleasure to interact with. I would sincerely and unquestioningly recommend this service.
We would highly recommend Jeremy to anyone needing a mortgage broker.
This is the second time we have worked with Jeremy, and he has been incredibly helpful for both our home purchases. He went above and beyond to assist us and was always available to provide his expertise, responding quickly to emails, following up to check in on our progress, and meeting with us whenever we needed.
Jeremy helped us with a range of things we hadn't even considered and provided great advice throughout the entire process of buying a property.
Jeremy's professionalism and care for his clients is obvious and we are so appreciative of his work in helping us buy our forever home.
Thanks Jeremy.
Jeremy has assisted me over the past 15 years, with all manner of investmentproperty advice, he has always been great to deal with, offering excellent service and advice, listening to my needsconcerns and coming up with options and solutions that are relative to my situation and financial goals. His professionalism and service are awesome and I often pass on his details to family and friends as I'm 100 confident he can effectively assist them.
Really recommend Jeremy kruse he was always there to answer any questions we had and has helped us find a great house with fixed low interest
Jeremy has been there for us, and with us, from our first purchase, to our current situation. Always friendly, helpful and attentive, but most of all, always on top of the latest information to keep us in the best options.
I purchased my first home recently and had the pleasure of going through Jeremy to help me get and hold down a home loan to buy my home.
I later found out through my property lawyers that they have clients who use and highly recommend Jeremy also and that Id made the right decision, which I already knew.
So, I definitely highly recommend Jeremy
Jeremy was recommended to us by a friend. Jeremy and his team have always gone above and beyond. They are truly knowledgeable and have recommended the most suitable products. I really appreciate the fact that they also follow up and keep us informed of the best options available to us.
Jeremy was phenomenal to work with as first home buyers who had no clue what we were going into. My partner and I couldnt fault Jeremy, he was proactive and kept us informed with every step of the loan and settlement process. He was patient and explained everything when we had any questions. We knew we were in very capable hands and it made the whole process so much easier. Thanks very much Jeremy, wed happily recommend you to anyone looking for their Mortgage Broker.
Jeremy provided great service, was able to find the best loan for us, and shepherd us through the admin and paperwork smoothly. Took all the pain out of a painful process
Jeremy the team made our loan refinancing incredibly easy. They managed a number of intricate aspects in our finances without fuss, and made the process extremely simple from our end. The entire process was very smooth and we were kept completely informed and updated at all times. I wouldn't hesitate to have Jeremy look at any future financing matters that we have.
Jeremy has made the process of obtaining home loan finance an absolute breeze. Jeremy is an absolute professional, has a wealth of knowledge and experience about the various finance options available and has extremely good response times.
I will be have recommended Jeremy to everyone I know
So helpful throughout the whole process. Provided great advice and was great to work with. Jeremy even followed up at settlement and reached out to say congratulations. Couldnt recommend more
Jeremy has been fantastic, he has navigated a very challenging financial situation and helped us to saves heaps via very competitive interest rates. His knowledge and advice is exceptional and he stays actively involved to ensure a positive outcome
Jeremy was great to work with. Very prompt in answering all of our questions, explained everything that was happening and worked with the bank to make sure everything went smooth prior to our settlement. We highly recommend Jeremy as a mortgage broker
I highly recommend Jeremy from Mortgage Choice. He is always very responsive and provides clear and thorough advice and responses. We were so impressed with our first meeting many years ago that we have never gone elsewhere and keep regular contact to ensure we are in the best place with our mortgage.
Excellent communication and support throughout our experience
I cannot speak highly enough of Jeremy. Excellent service and always puts the client's needs first. If you are looking for a mortgage broker, look no further.
We highly recommend Jeremy As first home buyers, Jeremy was fantastic in educating and communicating throughout the whole process. His professionalism, knowledge, responsiveness and genuine patience was above and beyond what is to be expected. We can't thank him enough for all his assistance in helping us buy our first home.
I was very happy with Jeremy's support when buying my home two years ago, so I had no hesitation in contacting him again when I was looking at refinancing. Jeremy is fantastic at guiding you through the process in an informative, responsive, patient and professional manner, while also finding you the best deal. Thanks again Jeremy
Jeremey is fantastic to work with, he answers calls and emails promptly and with great advice and information each time. He is extremely knowledgeable and always working hard to get the best deals for you. Highly highly recommend to any first home owners like me or anyone needing assistance with buying
Jeremey is fantastic to work with, he answers calls and emails promptly and with great advice and information each time. He is extremely knowledgeable and always working hard to get the best deals for you. Highly highly recommend to any first home owners like me or anyone needing assistance with buying
We highly recommend Jeremy As first home buyers, Jeremy was fantastic in educating and communicating throughout the whole process. His professionalism, knowledge, responsiveness and genuine patience was above and beyond what is to be expected. We can't thank him enough for all his assistance in helping us buy our first home.
I was very happy with Jeremy's support when buying my home two years ago, so I had no hesitation in contacting him again when I was looking at refinancing. Jeremy is fantastic at guiding you through the process in an informative, responsive, patient and professional manner, while also finding you the best deal. Thanks again Jeremy
Jeremy the team took an incredibly detailed and thorough approach to our refinancing. They went above and beyond more than once during the process and were able to control a complicated set of accounts and transfers with ease. We couldn'tg have been happier with the process from start to finish.
Jeremy the team took an incredibly detailed and thorough approach to our refinancing. They went above and beyond more than once during the process and were able to control a complicated set of accounts and transfers with ease. We couldn'tg have been happier with the process from start to finish.
Jeremy made switching to a better deal that suited our changing needs easy. Many Thanks.
From the beginning, Jeremy was courteous, knowledgeable and professional in all our dealings and interactions throughout the process. From initial inquiry to settlement, Jeremy was responsive and provided timely and accurate advice to ensure all the steps along the way were smooth and efficient.
Jeremy's professional approach to ensuring the lender had all docs required, that we as clients had all the information and understanding required to make our decisions, provide our documents and details and understand the requirements, and being informed at every step took the guesswork out of the experience, ensuring everything ran smoothly.
As a financial services professional, I have experienced a number of situations that can occur to derail the home loan process, so having my own experience be seamless, within time frames and with no issues has exceeded my expectations even beyond the initial recommendation to enlist Jeremy's services. It has been an absolute pleasure, stress free and an enjoyable process.
We will definitely enlist Jeremy's services in any future financial matters, and having dealt with a number of financial services professionals over the years, Jeremy is the platinum standard that I would recommend to anyone that wants a seamless, efficient and reliable service when considering a broker.
From the beginning, Jeremy was courteous, knowledgeable and professional in all our dealings and interactions throughout the process. From initial inquiry to settlement, Jeremy was responsive and provided timely and accurate advice to ensure all the steps along the way were smooth and efficient.
Jeremy's professional approach to ensuring the lender had all docs required, that we as clients had all the information and understanding required to make our decisions, provide our documents and details and understand the requirements, and being informed at every step took the guesswork out of the experience, ensuring everything ran smoothly.
As a financial services professional, I have experienced a number of situations that can occur to derail the home loan process, so having my own experience be seamless, within time frames and with no issues has exceeded my expectations even beyond the initial recommendation to enlist Jeremy's services. It has been an absolute pleasure, stress free and an enjoyable process.
We will definitely enlist Jeremy's services in any future financial matters, and having dealt with a number of financial services professionals over the years, Jeremy is the platinum standard that I would recommend to anyone that wants a seamless, efficient and reliable service when considering a broker.
Jeremy made switching to a better deal that suited our changing needs easy. Many Thanks.
Jeremy provided a supportive informative service, showing his professionalism at every step of the process. He made the process of applying for our first home loan extremely easy.
As a first home buyer Jeremy was an amazing source of knowledge and made the process so easy He talked us through the application process, gave us recommendations and was always available to answer all of our questions. We can't thank him enough for making the experience much less stressful than it could have been. We would highly recommend Jeremy.
As a first home buyer Jeremy was an amazing source of knowledge and made the process so easy He talked us through the application process, gave us recommendations and was always available to answer all of our questions. We can't thank him enough for making the experience much less stressful than it could have been. We would highly recommend Jeremy.
Jeremy provided a supportive informative service, showing his professionalism at every step of the process. He made the process of applying for our first home loan extremely easy.
Jeremy is very knowledgeable and provided great advice and direction on how to proceed with securing our loan and what loan types were suitable and the pros and cons of each. He was readily available to answer questions by phone or email regarding any query to do with the process and the documents that we were required to fill out. Thank you for your assistance!
Jeremy was so professional and really easy to deal with, I highly recommend his service. I'm a very happy client.
Jeremy explained the whole process with us very clearly and was readily contactable when we needed any questions answered.
Jeremy was so professional and really easy to deal with, I highly recommend his service. I'm a very happy client.
Jeremy was fantastic Supper efficient and helpful through the whole process - always happy to answer my many questions. Highly recommend.
With thanks to Jeremy, who turned around finance for an unexpected purchase very quickly. Great service the whole way through the process, for which I'm grateful.
Jeremy was so professional and really easy to deal with, I highly recommend his service. I'm a very happy client.
Excellent service. Thanks for making this a painless experience!
Excellent service. Thanks for making this a painless experience!
Jeremy was fantastic Supper efficient and helpful through the whole process - always happy to answer my many questions. Highly recommend.
Jeremy was very helpful throughout the entire process of our home loan application. He was very responsive to emails and communicated all the relevant information clearly. A very professional service with no bumps along the way. Would highly recommend.
Jeremy was extremely pleasant to deal with along the entire journey of purchasing our new home. His experience and professionalism took a lot of stress out of the entire process and we greatly appreciate him making himself available to us whenever we needed help.
in depth Knowledge of the industry and understands the client's requirement very well. He helped me achieve my goal.
I will highly recommend Jeremy.
Jeremy has supported us to purchase two homes and more recently identified a more competitive rate and assisted us to refinance our home loan. The process was seamless and Jeremy continues to be someone I highly recommend. Thanks again
Jeremy has been an absolute pleasure to work with. He provided us with great advice when we were initially looking for our family home and assisted us with securing our pre-approval and final loan. Throughout the entire process he was very responsive and took the time to explain the whole process to us. I would have no hesitations in recommending his service and will definitely use him again for our next purchase.
Jeremy went above and beyond in helping my wife and I in obtaining finance, he explained everything from start to finish and made the whole process easy and stress-free.
He explored every option for us and chose the most suitable lender.
We would definitely use his services again and we definitely recommend him.
Jeremy was great to deal with. Highly recommend.
Once again, Jeremy has made the process of obtaining and completing loan documentation an absolute easy affair. I don't know why anyone would bother going through all the hassle of investigating loans rather than just leaving it to the experts. We feel confident that Jeremy is always checking that we are getting the best possible outcomes for our five loans and on top of that he is just a really nice person to deal with. Couldn't sing his praises any louder if I tried
Jeremy was very approachable and easy to contact at all times of the day and evening. He responded quickly to any questions/concerns I had via email and kept me updated at various times throughout the process so that I knew things were moving forward. Fantastic reliable service provided!
What can I say, Jeremy Kruse is a gun! He is extremely helpful, knowledgeable and amazing to work with. I couldn’t recommend Jeremy and Smartline more. The process to get my mortgage set up was a breeze and without Jeremy’s work on this I can guarantee that I wouldn’t have had a better experience with another provider. Thanks again Jeremy, looking forward to working with you on property no. 2 in a years time!
I have already recommended Jeremy to a friend. He is teetotaller, prompt to respond and honest about what he can and can't assist with. Very happy with service and follow up and the clarity of communication. Thank you
Jeremy went above and beyond in helping my wife and I in obtaining finance, he explained everything from start to finish and made the whole process easy and stress-free.
He explored every option for us and chose the most suitable lender.
We would definitely use his services again and we definitely recommend him.
Jeremy Kruse was extremely easy to deal with and very knowledgeable. No question was too basic.
Made the process of refinancing and borrowing for a second property seamless.
Will definitely use him again in the future.
Jeremy has been an absolute pleasure to work with. He provided us with great advice when we were initially looking for our family home and assisted us with securing our pre-approval and final loan. Throughout the entire process he was very responsive and took the time to explain the whole process to us. I would have no hesitations in recommending his service and will definitely use him again for our next purchase.
Jeremy was extremely pleasant to deal with along the entire journey of purchasing our new home. His experience and professionalism took a lot of stress out of the entire process and we greatly appreciate him making himself available to us whenever we needed help.
in depth Knowledge of the industry and understands the client's requirement very well. He helped me achieve my goal.
I will highly recommend Jeremy.
This is the second time I have gone through Jeremy Kruse to secure a home loan and just like the first time he was exceptional. Was always contactable, all questions I asked were answered and in a way I could understand and the communication was brilliant keeping me up to date with all goings on. And of course secured me an incredible loan Will continue to recommend to friends and family as well as use him again in the future
I highly recommend Jeremy from Smartline. He is always very responsive and provides clear and thorough advice and responses. We were so impressed with our first meeting many years ago that we have never gone elsewhere and keep regular contact to ensure we are in the best place with our mortgage.
Jeremy was great to deal with. Highly recommend.
Jeremy was very helpful throughout the entire process of our home loan application. He was very responsive to emails and communicated all the relevant information clearly. A very professional service with no bumps along the way. Would highly recommend.
Jeremy has supported us to purchase two homes and more recently identified a more competitive rate and assisted us to refinance our home loan. The process was seamless and Jeremy continues to be someone I highly recommend. Thanks again
Once again, Jeremy has made the process of obtaining and completing loan documentation an absolute easy affair. I don't know why anyone would bother going through all the hassle of investigating loans rather than just leaving it to the experts. We feel confident that Jeremy is always checking that we are getting the best possible outcomes for our five loans and on top of that he is just a really nice person to deal with. Couldn't sing his praises any louder if I tried
Jeremy went above and beyond in helping my wife and I in obtaining finance, he explained everything from start to finish and made the whole process easy and stress-free.
He explored every option for us and chose the most suitable lender.
We would definitely use his services again and we definitely recommend him.
Jeremy got us a great deal and made the task of refinancing stress-free and fast. Thanks Jeremy!
Jeremy was extremely friendly and knowledgable in assisting us with refinancing our mortgage. Really appreciated his explanations and quick turnaround time in helping us get what we needed sorted.
Jeremy provided us with great advice and found us a great loan. We will definitely be calling him again for our next purchase.
Jeremy Kruse was an excellent adviser catering to all of our needs throughout the process of purchasing our first home
You need to have a 11 on the scoring chart Jeremy Cruze was outstanding. This is our second experience using his services they are exceptional.
It was quick and easy, Jeremy is good at what he does.
Jeremy was reliable, honest and an efficient communicator. I had a lot of issues with my settlement but it was a relief to have such a smooth and worry free process with the set up of my mortgage. Thank you Jeremy.
Jeremy is an incredible mortgage broker We were very lucky to have Jeremys help purchasing our first home. He was recommended to us by my Aunty who has purchased two houses with his help.
Jeremy went above and beyond, working all hours day and night to help us buy our home. I honestly believe without him we may not have gotten our house. He is very professional and knows what he is doing. He gave us great advice which helped us a lot and we got a great deal on our home loan.
Thank you so much. We will be recommending you to everyone
We have been using Jeremy for all our mortgage requirements for over 15 years. His open and honest approach makes the process seem effortless. His knowledge and experience has given us the confidence to go out purchase our first investment property. I have no hesitation in recommending Jeremy the services he offers and know we will continue to work with him for many years to come.
Jeremy Kruse was extremely easy to deal with and very knowledgeable. No question was too basic.
Made the process of refinancing and borrowing for a second property seamless.
Will definitely use him again in the future.
This is the second time I have gone through Jeremy Kruse to secure a home loan and just like the first time he was exceptional. Was always contactable, all questions I asked were answered and in a way I could understand and the communication was brilliant keeping me up to date with all goings on. And of course secured me an incredible loan Will continue to recommend to friends and family as well as use him again in the future
Jeremy was instrumental in us getting our home loan given some unique aspects of our finances and during a really uncertain global time the start of COVID. No hesitation recommending him...
Jeremy did a fantastic job advising on our new house purchase and converaion of our previous primary residence into an investment property. He was very responsive and helpful with all of our random and beginner questions. He was a proactive trouble shooter when it looked like one of the parties might cause a problem for the quick settlement and everything went super smoothly in the end. Highly recommended.
Jeremy kept us informed throughout the process. Even without being able to meet in person due to COVID, I felt very comfortable with him and he provided us with a service I would be more than happy to refer anyone else to. Thanks Jeremy!!!!
This is the 2nd time I’ve gone through Jeremy Kruse to secure a home loan and just like the first time he was exceptional. Was always contactable, all questions I asked were answered and in a way I could understand and the communication was brilliant
Jeremy was instrumental in us getting our home loan given some unique aspects of our finances and during a really uncertain global time the start of COVID. No hesitation recommending him...
Jeremy did a fantastic job advising on our new house purchase and converaion of our previous primary residence into an investment property. He was very responsive and helpful with all of our random and beginner questions. He was a proactive trouble shooter when it looked like one of the parties might cause a problem for the quick settlement and everything went super smoothly in the end. Highly recommended.
We have been using Jeremy for all our mortgage requirements for over 15 years. His open and honest approach makes the process seem effortless. His knowledge and experience has given us the confidence to go out purchase our first investment property. I have no hesitation in recommending Jeremy the services he offers and know we will continue to work with him for many years to come.
Jeremy is an incredible mortgage broker We were very lucky to have Jeremys help purchasing our first home. He was recommended to us by my Aunty who has purchased two houses with his help.
Jeremy went above and beyond, working all hours day and night to help us buy our home. I honestly believe without him we may not have gotten our house. He is very professional and knows what he is doing. He gave us great advice which helped us a lot and we got a great deal on our home loan.
Thank you so much. We will be recommending you to everyone
Jeremy is a fantastic broker who worked with a very tight timeframe to get our refinance sorted - his efforts are greatly appreciated!
Jeremy has looked after us for a number of years and life changes now. We love his responsiveness and willingness to help us out! Thanks again Jeremy!
Jeremy went above and beyond, working all hours day and night to help us buy our first home. I honestly believe without him we may not have gotten our house. He gave us great advice and got us a really good deal on our home loan. Thank you Jeremy!
Jeremy was very good at understanding exactly what I needed, and what was important to me, and gave me recommendations based on my requirements.
Jeremy was very quick to respond to all my emails. And we did most of the process online / via email.
Jeremy is the best He helped me secure pre-approval and a loan for my first home. He is a great listener, very patient, and most importantly for me he is honest and transparent. I spoke with several brokers but finding Jeremy was a big relief because he worked with me and within my requirements owneroccupier borrowing on just one income and a smaller deposit. I recommend that if you need a home loan or whatever other financial things you should call him, because he's super smart and knows what he's doing, and NOW I OWN A HOUSE This is the biggest thing I've ever done in my life Thanks Jeremy
Jeremy is the best He helped me secure pre-approval and a loan for my first home. He is a great listener, very patient, and most importantly for me he is honest and transparent. I spoke with several brokers but finding Jeremy was a big relief because he worked with me and within my requirements owneroccupier borrowing on just one income and a smaller deposit. I recommend that if you need a home loan or whatever other financial things you should call him, because he's super smart and knows what he's doing, and NOW I OWN A HOUSE This is the biggest thing I've ever done in my life Thanks Jeremy
My first time of buoying a house and Jeremy made the process seem less. Thanks for everything!!
Jeremy Kruse is really the best in the business, extremely responsive, proactive and knowledgeable. I wish all my advisers were like Jeremy.
Jeremy is well informed, interested in your situation, generous with his time, impartial, and non-judgemental. His service level is top-tier. This is the second mortgage Jeremy has helped me secure and (being for a company share title) the lender didn't make it easy. You can put your trust in Jeremy and his team, with great confidence.
Jeremy's service is second to none! Jeremy supported me to purchase my first home several years ago, so naturally, when my husband and I were looking to purchase our family home to accommodate our growing family, we contacted Jeremy. Jeremy was not only friendly and personable, he also took the time to understand our needs and talked us through the process, taking the stress out of buying. Everything went smoothly and we couldn't be happier. I cannot recommend Jeremy and Smartline more highly!
Have always been extremely well looked after by Jeremy at Smartline
Jeremy was very easy to communicate with and prompt in answering my questions. He helped smooth out an issue with the supporting documents I had to supply and also prompted my conveyancer when he noticed a delay. Jeremy made the loan application process very easy for me and I wouldn't hesitate to recommend him to friends and family.
Jeremy has been arranging finance for my partner and I for over 13 years. In that time he has arranged more than 15 finance packages for us from simple PI home loans, to car loans, to business loans, to the most complicated interest only development and subdivision funding packages. Jeremy is quite unique in that his skill set combines an incredible base of finance and loan knowledge with genuine financial planning advice and guidance. We have presented Jeremy with many complicated and intricate situations and he has ALWAYS delivered a workable solution with a view to assisting is along the path of wealth creation.
On top of all this, Jeremy is a true gentleman who is always accessible, easy going and fun to work with. We have referred him many of our friends and colleagues over the years and he has always attracted praise and appreciation from the all.
We cannot recommend Jeremy highly enough. Please give him a try. You wont be dissappointed
I have now use Jeremy Kruse on 2 occasions to refinance my loans and finances. He as always been a pleasure to deal with and provided me with a professional service which saved me time and the frustration of dealing with the banks directly. His friendly and honest approach was refreshing and I would have no hesitation is continuing to use his service rather that try and deal directly with the banks. I intend to call on Jeremy's expertise again in the future.
Jeremy has been arranging finance for my partner and I for over 13 years. In that time he has arranged more than 15 finance packages for us from simple PI home loans, to car loans, to business loans, to the most complicated interest only development and subdivision funding packages. Jeremy is quite unique in that his skill set combines an incredible base of finance and loan knowledge with genuine financial planning advice and guidance. We have presented Jeremy with many complicated and intricate situations and he has ALWAYS delivered a workable solution with a view to assisting is along the path of wealth creation.
On top of all this, Jeremy is a true gentleman who is always accessible, easy going and fun to work with. We have referred him many of our friends and colleagues over the years and he has always attracted praise and appreciation from the all.
We cannot recommend Jeremy highly enough. Please give him a try. You wont be dissappointed
Jeremy Kruse went way over and above in helping me source my recent loans and keeping me up to date throughout the whole process - even contacting me on his holidays - wow!! The service he provided was outstanding. I have no hesitation in recommending Jeremy - in fact have done so on a few occasions now. Basically if you are not getting Jeremy to assist you, then you just don't have the right man for the job. His knowledge of the industry is excellent and I know when Jeremy is assisting me - everything is covered. I have used Jeremy for all my loans and financial assistance in the past and wouldn't go anywhere else. To boot - he is extremely personable. Excellence and very personable - a formidable combination!!
Jeremy was fantastic. Knowledgeable, pragmatic and very capable, especially when we had to juggle many moving parts for our transaction. Highly recommended!
Jeremy was really really good at explained everything to me and was on hand with my many questions. The after work meeting times really worked for me as well.
I contacted Jeremy after getting the run around from other brokers. I’d already purchased a new property and had little time to secure finance and choose a suitable product. Making things even more complicated I had an existing loan which I needed to refinance as an investment. Within half an our of our initial conversation, Jeremy had done all the calcs and shortlisted the suitable products for me to choose. Needless to say throughout the entire process Jeremy never failed us. I would not hesitate to highly recommend Smartline to all my friends and family wishing to purchase or refinance. Thanks Jeremy!
We have been working with Jeremy for over ten years. Jeremy always provides us with solutions tailored to our needs and circumstances. We have recommended Jeremy to numerous family and friends who have each received the same great service.
Jeremy is 100% committed to getting the best deal for his clients.
Jeremy provided excellent service yet again... he was conscious of our short time-frame and did everything necessary to ensure we were kept informed along the way. Thanks so much Jeremy...
The service, advise and turnaround times that Jeremy provided were second to none, I recommend him to anyone I know that is looking for a broker and know of at least 2 referrals that have already shifted their business over to him and are also very happy.
Jeremy is an credit to your brand!
Absolutely fantastic from start to finish
Jeremy was super helpful, took the time to explain and go over any questions we had, what the different 'lingo' meant and all our options (had previously had dealings with NAB which was the total opposite, felt like we were a hassle for them). Would definitely recommend to others and use again in future!
Good service, as always...
Jeremy was fantastic, will be using him again in the future
Extremely responsive at all times. Furthermore, showed a lot of initiative and excellent communication by informing me of things even if there was no progress from the bank yet, which assured me that I was top of mind and wasn't forgotten. Above all else, excellent knowledge and advice and extremely switched on.
It has been a pleasure dealing with Jeremy. Professional, honest, informative and reliable. A refreshing change from trying to deal with the bank direct!
Jeremy was wonderful throughout the process of buying my first home. No question was too silly to ask him and I'm ever so grateful for the time he took to explain a great number of things I was unclear about.
I look forward to working with Jeremy in future purchases and will definitely be recommending him to everyone I know.
Thanks Jeremy!
Jeremy was recommended to me by a friend and I'll be referring him to others in the future. The level of service was second to none. I appreciate good communication and having Jeremy respond to emails/calls promptly was re-assuring after the issues we encountered with AMP.
Jeremy was great. Both my husband and I felt very comfortable with Jeremy. He comes across as genuine and trustworthy. Unlike other dealings we have had in the past. Very professional and would highly recommend.
Jeremy provided excellent service, from coming out to see me to following up, and being very efficient and attentive to detail. He kept me informed at all stages of the process and was extremely helpful in answering any queries I had in regard to obtaining my home loan.
I would definitely recommend Jeremy.
Jeremy was extremely helpful in other aspects of the home buying process. He ensured our FHOG application went through and chased it up on our behalf as well as chasing up stamp duty reductions and helped us deal with our not-so-helpful conveyancer where he provided estimates and chased up the relevant parties on their behalf.
Jeremy was highly recommended to me by my brother and friend, who were both clients of his and I too, will highly recommend him to others.
My sincere thanks go to Jeremy for the quality of personalised support, assistance and reassurance that he provided through the entire process. He responded quickly and with calm patience to all my queries.
Jeremy has been absolutely critical to us securing finance for our home on a number of occasions. His advice has been timely and invaluable and he has always managed to get us a loan that suits our needs and budget. At times the process for securing a loan is quite involved and confusing, but Jeremy is extremely knowledgeable and has provided all the support we need to complete the process and gives guidance and clarification as required. My wife and I are very grateful to Jeremy for the way he has helped us with our housing and car finance over an extended period of time. I could not recommend his services highly enough.
Jeremy Kruse was amazing. He went above and beyond what he had to do. Would recommend to anyone
if it wasn't for Jeremy I wouldn't be in the process of building my first home. He made the application process seem easy, and always had time to answer any questions or explain what was going on. Will definitely be keeping his number handy if I ever buy a house again
He's very knowledgeable and contact able. Would not hesitate to contact him and recommend him to others.
Jeremy has assisted my wife and I with positive information and strong market knowledge. Happily recommended him to family and friends
Jeremy listened to what we wanted from our loan provider and delivered an option that met those criteria. The service was quick and easy without filling out endless paperwork. A very happy customer.
Great service and advice - thank you Jeremy. Might be a good idea to offer assistance with completing loan documentation when received from bank to ensure it is correctly completed
Fantastic service provided by Smartline and Jeremy. I've come to expect this over many dealings.
Jeremy is always very helpful and approachable.
Outstanding !!!!!
I have been working with Jeremy for many years and he is always extremely helpful, knowledgable and solution focussed.
Jeremy was so helpful and willing to be of assistance to us when purchasing our home. Very friendly and approachable. He really took the time to make sure we had the best loan for us and we understood everything that was going on.
As far as my wife and I are concerned, Jeremy has gone above and beyond the call with quite a complex construction loan. We could not be happier with the service and professional advice and support he has offered.
Jeremy was very patient and accommodating during the time that he assisted me. He was patient with me in helping my to understand the differences between different bank loans, and what the different terms meant as well as the responsibilities of my mortgage, without being condescending. When he was unavailable, his assistant Raelene was fantastic to work with. Jeremy went above some of the expectations that I had. His attention to detail, meant that he promptly informed me of some inconsistencies from my conveyancer (my conveyancer had booked an incorrect settlement date) when neither my bank or conveyancer had noticed this and/or bothered to inform me. I am extremely grateful that he did this. I would gladly return to get his advice at the end of the term of my fixed loan (3 years) to see if I can negotiate a better home loan deal.
Hi Jeremy, Thank you very much for your assistance in helping me refinance my loans. You made the entire process hassle and stress free. The end result exceeded my expectation and best of all I was able to leave dealing with the banks up to you. I would highly recommended everyone I know contacting you regarding reviewing their mortgages to ensure they are getting the best deal from the banks. Kind Regards
Paul
I cannot state enough how much Jeremy helped us through the process. We live in country NSW and bought an investment property in QLD - a logistical nightmare for forwarding original documents! All we had to do was listen to Jeremy, sign the documents and then celebrate after the settlement. We will never buy property again without contacting Jeremy to arrange the finance for us. Abraham and Esmarie Nimb
Jeremy was fantastic with Nicki and I throughout the whole process. I would highly recommend Jeremy to anyone that need mortgage advise.
Jeremy was always very helpful and willing to answer any questions.
I would also like to acknowledge Raelene Burney who was a the calm guiding voice when all the documentation became confusing. Both Jeremy and Raelene compliment each other in providing a very professional friendly service.
Outstanding. Kept me up to date with everything and went the extra mile. Thanks Jeremy - will recommend you to family and friends !!!
Jeremy responded quickly to an enquiry. I asked to find me a loan that met my criteria. Within 15mins he had found the product and we arranged the finance. Simply fantastic work.
Jeremy and Raelene is a great team and they have been most helpful and supportive during our loan application. Since we are self-employed, obtaining finance to suit our needs has been quite tricky, but the knowledge that Jeremy has with all the different products available has helped us a great deal. Thank you so much and I have no hesitation in recommending him to my friends and contacts.
Jeremy, had an exceptional knoweldge of the whole process and all our options. He was available to assist with all our questions even about the processes of us purchasing.
We found Jeremy to be most helpful with showing us the different options we had and guiding us to choose the right loan to suit our needs. The process went very smoothly and Raelene was also in regular contact to let us know how things were progressing. Jeremey was recommended to us by friends and we would also recommend Jeremy to others.
Jeremy could not have been more helpful in walking me through my first property purchase! I will most definitely use him in the future as well as recommend him to any friends or family looking to purchase.
Jeremy and Raelene are excellent at their jobs and did their best for us.
Jeremy and Raelene were very helpful, friendly and made the process of applying for my first home lone stress free.
Assisted me by contacting bank to amend stamp duty amount to correct figure on documents
Jeremy provides an exemplary service, we couldn't be happier. Jeremy is always easy to get hold of and his advice is helpful and accurate. I will be recommending him to anyone I know needing a mortgage broker.
Jeremy has been a phenomenonal adviser.. Exceptionally informative, always available to answer any queries & kept us engaged throughout the whole process. I have recommended jeremy & smartline to several friends. We are now building our dream home all thanks to jeremy kruse & smartline. Thank you!
Jeremy was so friendly, and made what I thought was a complicated process seem simple and easy.
from beginning to the end the process took more than 3years and jeremy and raylene were always professional and court
eous all the way through. a very big tick. thanks rob stewart
Jeremy was recommended to me through a workmate. His response was immediate, his recommendations were practical and justifiable, and his knowledge of the lenders's requirements was very beneficial in ensuring that we got our loan at a good interest rate. He kept in contact with me regularly even if there wasn't a lot of progress with the lender, so I was always comfortable with what was happening. He also kept his office staff up to date with what was happening so I could contact anyone there and get an update if required. I'd be happy to recommend his services to anyone in need in the future.
Jeremy was an absolute pleasure to work with & did a fantastic job for our home loans & life insurance. I would recommend him to anyone in the future. Thanks. Mick.
This is the second time I have used Smartline and Jeremy. Awesome service!
What i liked most, i was able to contact Jeremy on questions. it didn't matter how big, small or stupid the my questions was he always had the time to answer them and provide a detailed response.
Curteous, knowledgable and very helpfull. Would recommend to family and friends.
The service and follow up from Jeremy and his staff has been beyond expectations - very thorough and totally professional. Highly recommend to anyone.
Fantastic service and support. Exceptionally pleased with the service we received from Jeremy and his assistant Raelene.
I have known Jeremy for 7 years now and I will always see him when I need further finance or financial advise. He is professional, efficient and I have confidence in his ability. I have also referred my brother to Jeremy.
Jeremy was very helpful and informative from the get go. He explained everything to me and told us exactly what we needed to do to make it happen. He was readily available if we had any questions and got back to us in a timely manner every time we needed him. He was wonderful to deal with and i would have no hesitations recommending his services to anyone.
Being recently self-employed I was concerned that the banks wouldn't approve a loan for an investment property. But, Jeremy was able to work through this and secure me a loan. Even at the last moment, when the bank decided that they required extra documentation signed, Jermey was able to disuade them of this need. And I didn't even have to lift a finger. Great service.
Jeremy was very knowledgable about the products and services on offer at the banks and was keen to find the product that most suited our needs.
Recently Jeremy Kruse at Smartline helped me purchase my 'tree change' property. In the past Jeremy also assisted me in refinancing my first investment property using the equity of my home. I now have a portfolio of three properties. Purchasing a property which involves obtaining finance can be very stressful, however, Jeremy with the assistance of Raeline Agent have made it less stressful by helping me with the initial loan application and then the mortgage documentation. Thank you Jeremy and Raeline. Regards Chue Cunneen
I also used Jeremy for income insurance. In this process I did not feel supported and that he acted as an advocate on my behalf. I did go with the product he suggested but mainly as I did not have time or energy to find someone else.
Jeremy is very knowledgable and is always accommodating to all my requests. I have referred him to many of my friends as his service is outstanding.
From the opening meeting we were really appreciative of the help & advice we received. We were also grateful for the level of effort that went into meeting our settlement date. It was a good lesson to learn as to who we talk to when looking to make significant financial decisions.
Found Jeremy most helpful.Wouldn't hesitate in referring Jeremy to any one that requires his services.
Excellent service by Jeremy & Raelene. I would highly recommend them to others (and actually already have passed his details to two friends already!)
If the advisor filled out the first home owner grant forms with us, would have been good.
Jeremy always does a good job for us, I'd have no hesitation in recommending him to our friends.
Very good at keeping in contact and making things easy
Jeremy and his team are reliably contactable and "on to" all my financial issues.
No
Jeremy was thorough, methodical,attentive,delivered what he promised, and went the extra step to secure our loan in what is a tough credit market. Thank you.
Jeremy was very helpful, friendly and professional.
Jeremy was attentive to our requirements and very approachable in his manner. His explanations and willingness to assist were paramount in making the service exceptional.
A confusing and tricky process was made easier to understand and navigate with Jeremy's expertise and ability to reduce the stress from what is always a very stressful time
Jeremy always does a great job for us.
We were very happy with Jeremy. However, your internal mail system lost some of our documents. There were also hiccups with the communication between the Commonwealth Bank and Smartline.
The only thing i would say is that I was made aware that the pre-approval with CBA would take weeks due to the backlog, but I didn't realise that the application itself after purchase would take so long. This made me anxious, and my husband and I might ha
The responsiveness and attention to detail was excellent. The ability to quickly identify my needs and offer a solution was great.
Prompt response and friendly approach
We were provided with enough information and advice to make an educated decision on the loan product that suited our needs. The Jeremy and Chris were very professional and supportive.
Jeremy kept on our backs to get the required information, it's quite easy to forget things in the middle of negotiations to purchase a house.
THE SERVICE WAS EXTREMELY PROFESSIONAL AND JEREMY PUT IN 110% SO WE COULD SETTLE ON TIME AND GET THE BEST LOAN.
Good all round service..... can't think of any suggestions.
Willingness of our consultant to spend so much time with us out of hours and make sure we understood exactly how the loan was going to work. Also talking us through some concerns we had with paperwork.
This experience is the essance of customer service and value add. Congratualations to Jeremy and his team.
* Prompt service
*Good clear advice
*Good follow up
Leigh and Jeremy always provided prompt fantastic service and were always happy to answer any questions.
Personal service in having the same contact as the year before. Bank's can't do that with managers moving positions.
Always contactable and chased us up when there was a problem which made it really easy to get through the confusion. Plus fleixbility in giving a gift (dontation to OxFam - people more needy than us), and overall friendly service.
I like the initial face to face meeting and appreciate that my consultant (Jeremy Kruse) was readily contactable and returned my telephone calls and queries promptly. Jeremy was very patient with my property search and after a 18 month journey, I finally
Software to contrast and compare loans was very helpful and informative.
The Smartline service was excellent and we would highly recommend our adviser Jeremy Kruse to our family and friends.
The process was simple, straight forward and painless saving me time and effort trawling through banks
The service provided by Jeremy Kruse was excellent. Unfortunately, the team at BankWest did not meet the settlement date and made the process a very stressful exercise. However, thanks to Jeremy the property was settled one day late. Without his assistanc
Having not been through this before i am not in a position to say how the service compares to other brokers but i felt very comfortable with the support and advice from Jeremy. In future - and if i had had more time - I would probably meet several brokers
Jeremy provided a great service.
Jeremey Kruise provided exceptional service to my partner and I, and was particularly helpful even out of hours. He went above and beyond what was required and greatly exceeded our expectations.
We found Jeremy approachable and helpful from the beginning. We continually referred to him throughout the process, and always found him contactable and professional. I believe that we got a better deal through him than we could have managed on our own -
The fact that he chased up westpac and arranged for them to received faxed copies of documents that Westpac lost was a great help.
