Reviews
Average client rating
5/5 From 54 Reviews
Well looked after by all staff and know there job when I had a problem one quick phone call and we fixed it and got a great rate on my home loan yay
If you are looking to buy a home, I would highly recommend engaging Nicole and her team to arrange your finance. Nicole went above and beyond throughout the entire purchasing process, and was available anytime, day or night to take my call.
Nicole was amazing She was so professional and dedicated to helping out with our home loan Most people say this can be a stressful time, but with Nicole, it was blissful
Nicole and her team have been incredible throughout the process of my partner and I purchasing our first home. They made the whole process as easy as possible and Nicole was able to share so much of her knowledge with us. We cannot thank them enough
Nicole was amazing, very helpful throughout my whole experience of buying my first home.
Nicole has been very helpful and supportive, assisting us in our first home purchase. She has gone out of her way to ensure we would get the best home loan possible and guided us through the whole purchasing process. We will be in touch when the time comes to review our loan options.
Nicole and her team went above and beyond. She believed in me and appealed the banks original decision and now I am living in my own home. From this very grateful single mum to Mortgage Choice, thank you so very much
We have been clients of St Marys Mortgage Choice for a while now and anytime we have needed anything, Des now retired, Nicole, Teresa and their team will do anything within their power to get the result we need. Nothing is ever a problem for them, they are so friendly, and we are kept in the loop every step of the way I would highly recommend this team for any financial needs you have. They are in my opinion the best
Nicole and the team are nothing but professional and friendly. Dealing with Nicole made the purchase of my first investment property a breeze. She supported me every step of the way and was there for me with every single silly question I had. She helped me with patience and with the understanding that I was a true layman and needed someone I could trust to guide me. I honestly could not of done it without her. I highly recommend Nicole Nation.
Nicole is AMAZING..Great help. Friendly and very knowledgeable. Would not go to anyone else. Have used her numerous times with our morgage. Highly recommend going to Nicole for all your mortgage enquiries.
Highly recommend, everything went smoothly and quickly and everyone was very helpful
Nicole and her team did an amazing job She went above and beyond to help us buy our first home and we are very grateful. Would definitely recommend her to family and friends
Absolute pleasure to deal with. Nicole and her team were so helpful at every step.
We originally purchased a house under guidance of Des Nation, and more recently refinanced under Nicole. Both times were a smooth, wonderful experience where we were clearly guided through the process making everything very easy to deal with
Nicole and her team were fantastic and so easy to work with The entire service was convenient and so quick
Amazing staff and mangerment
Exceptional Mortgage Broker Service
I had an amazing experience working with Nicole from Mortgage Choice St Marys to purchase my investment property.
From start to finish, the service provided was excellent and exceeded my expectations.
Nicole exhibited a deep knowledge and understanding of the mortgage industry. She took the time to patiently explain various mortgage options, terms, and interest rates, ensuring I fully comprehended the process. Nicoles expertise really helped me make informed decisions throughout.
What impressed me most was Nicoles exceptional level of professionalism and attention to detail. Nicole was extremely organised and responsive, promptly answering all my questions and keeping me updated on each step of the mortgage application and approval process, her dedication and promptness made the entire experience stress-free and streamlined.
Nicole was a strong advocate in negotiating the best possible mortgage terms on my behalf. She negotiated with lenders, resulting in a fantastic interest rate and terms that perfectly suited my needs and financial situation. I truly felt that Nicole had my best interests at heart.
I cannot recommend Nicole and Mortgage Choice St Marys enough. Their expertise, professionalism, and exceptional customer service set them apart. If you're looking for a knowledgeable and trustworthy mortgage broker, look no further.
Thank you, Nicole and Teresa, for exceeding my expectations and making my mortgage process smooth and successful
Nicole Nation and team are fantastic and very efficient and go above and beyond thanks guys you are amazing
I wish I could give Mortgage Choice and Nicole a 10 star rating because honestly they deserve only the best feedback. I had such a wonderful experience during the chaos of purchasing property thanks to the kindness and support from Nicole and the Mortgage Choice team. Nicole always went above and beyond to help us in any way she could and was so prompt with sending through details and documents. It made the whole process a lot more understandable and much less stressful for us as first home buyers. I highly recommend Nicole and Mortgage Choice St Marys to anyone needing a mortgage broker- they are absolutely amazing and I cannot thank them enough for all their assistance throughout the entire process ?????
I have been dealing with Mortgage choice St Marys for over 25 years when Des was in the chair. Nicole the daughter of Des has taken over the business is a pleasure to deal with.Nicole her team go the extra mile to ensure the customer needs are met. Both Nicole Teresa have kept me well informed with the progress of my home loan refinancing. I would highly recommend Mortgage Choice St Marys, Nicole her great team are professional friendly. Thank you team for doing your absolute best for the quickest possible result in these trying times. Michael
Nicole and her team were very professional and helpful. They saved me a lot of running around and guesswork as to what lender to refinance with. I would recommend mortgage choice to anyone.
Nicole and the team were fantastic. Made the process easy and found the best option for us. Would recommend for anyone needing help with refinancing
We received outstanding service from Nicole and her team. They are highly knowledgeable and were extremely helpful throughout the whole process. We are sincerely grateful for the extra hours and effort that Nicole and her team put into ensuring our loan process went as smooth as possible. Nothing was too much hassle for Nicole and her team. We would highly recommend Mortgage Choice, St Marys.
Nicole and her team are the best in the business. Very efficient and knowledgeable to make sure u get the best loan for u. They made my process of buying a home so much easier and explained everything to me step by step to ensure I knew everything I needed too. If your looking for team the puts u first I would thoroughly recommend them to anyone.
We had a great experience with Nicole, Teresa, Michaela and the team at Mortgage Choice. Service, knowledge and advice was spot on. Our refinance was quick and all the assistance with never ending paperwork that goes with refinancing was so appreciative.
Thank you Nicole and team.
Cant rate Nicole and mortgage choice St Marys any higher. Honest, knowledgeable, helpful and friendly. Thanks so much. See you in 2 years
Dear Nicole, Scott and I just wanted to say a massive thank you for everything you did for us! You were patient caring and you went that extra mile, from your advice and professionalism that helped us get our loan approved! We can now begin this exciting new chapter with our family! Thank you once again and the team at Mortgage Choice St Marys! From Scott & Nat
Nicole has been extremely helpful throughout the whole process, and was always only a phone call away whenever my partner or I had any questions. Would definitely recommend to first home buyers or anyone who doesnt know much about buying a house
We would recommend Nicole if you need a Mortgage Broker, she is Professional and extremely helpful. She will go above and beyond to ensure you get the best possible home loan to suit your needs. I highly recommend Mortgage Choice St Marys.
I had the best help and guidance from all the people at the St Marys Mortgage Choice office. My purchasing process went on forever because I bought off the plan but they stuck with me and kept giving me confidence and positive thoughts. I certainly recommend them to anyone who needs financial assistance.
Rod
My wife and I would strongly recommend Mortgage Choice St Marys to anyone looking for financial assistance regarding their home loans.
We were referred there by a close friend to see Des who has 20+ years’ experience in the industry.
We met with Des on many occasions where he gave us all the information required for first home buyers including its various schemes, advice of how to save the right way and insider knowledge of how it all works. Des is a true professional, very charismatic and a sincerely genuine man.
Once we were ready to make the leap, we were assisted by Des’ daughter Nicole who has since taken over the business. Over the course of many weeks, Nicole assisted us with our application by explaining each and every step in detail, mostly always out of business hours and late at night, by assisting us with the piles of paperwork to ensure requirements were met and by being on top of the application given the deadlines we faced. Nicole is also a true professional, elegant in her presentation and an overall good woman who will put your best interests first.
In addition, my wife and I were assisted by Lindsay who kept us updated of each step in the process and sent us important documents. Lindsay is very humble and possesses excellent communication, organisational and personal character skills.I would therefore again strongly recommend Mortgage Choice St Marys to anyone looking for help with their home loan or any other financial matter.
My wife and I couldn’t be happier that you all helped us realise our dream of becoming homeowners.
THANK YOU
Sincerely,
Bernadette and Evangelos
Nicole, Des & Jenna,
Wanted to write you guys a note to say a huge thank you. I really am so grateful for all the emails and calls and questions you answered to get the loan approved and over the line.
You all went above and beyond and i really felt the love and concern and time for looking after me.
I look forward to staying in touch in the future for further loans. I already highly recommend you guys, so again, you give me more reason to keep recommending you.
Thanks again and talk again soon!
Regards,
Daniel
Des was amazing! With his help we were able to successfully not only buy land but also build our dream home, cannot thank him enough
Extremely helpful from first consultation to the loan was finalized. Would highly recommend Des and his team at Mortgage Choice St Marys
I have been dealing with Des & his team for the past 15 years for mortgage options advice & refinancing. I have found them to be very professional, friendly & would have no hesitation in recommending them to family & friends etc.
Thanks again Des & your team for all of your help, assistance, Honesty & integrity over the years. I will look forward to seeing you in the future for all of my Mortgage needs.
Des, thank you sooo much for your professional service.
This was my first property purchased, and you made me feel so at ease with your explanation of the loan and your advice.
The finance side of the purchase was the easiest thanks you your knowledge, professionalism and making sure that I understood everything.
I will definately be coming back to you for my future property purchases (so please don't even consider retirement!!!!!) and will recommend you to everyone else.
Once again, I cannot thank you enough.
Once again my husband and I are extremely impressed by the service we received by Mortgage Choice St Marys.
We couldn't have settled before the new year without the drive and dedication of your team.
Thank you so much for your support each step along the way as we built our brand new investment property!
We have never bought a brand new property before and I wouldn't have had the confidence to do it without your expertise!
Des, the service was excellent & your team are fantastic they took the worry out of everything
From the get go, Des went out of his to assure both my partner and I were not only in a comfortable position financially to purchase a property, but also that we understood all that this process would entail.
Alongside his administration team, comprising of Jenna and Nicole, we were constantly informed of advancements in our loan application, both via emails, and face-to-face meetings.
Even in the final stages, Des went above and beyond in that he helped us secure a Fixed Rate for our home loan, saving us over $1800 over the course of the first 3 years of our loan. Couldn't be happier with the service we received, was incredibly professional, and I have the utmost confidence in saying that Mortgage Choice always put our interests and well-being ahead of everything else. Highly recommend to all.
We have just completed a refinance with Mortgage Choice St Marys and i cannot thank every one of you enough for your time and dedication to our application. Des, thank you so much for taking the time and the several hours it took to understand our situation, there was never a time when you could not see us or take a phone call when we needed information, your professionalism is outstanding. Sarah, thank you for always keeping us updated on what was going on with our application, nothing was too much trouble for you and your telephone manner is impeccable, you really are a credit to the business. Meegan, it was a pleasure to hear a happy voice whenever I had to ring the office, it's the first step for customers and your phone and reception skills are excellent.
Thank you for all your hard work in relation to my refinance, it was very appreciated. Look forward to speaking with you again in a few years!
We would just like to say a big thank you for helping us in buying our first home and we really appreciate all you have done for us.
I wanted to take this opportunity to thank you all for the work you did on completing my home loan. I really appreciate all the time and efforet you all put into it. I have been recommending you all to everyone I know. Thank you, Thank you, Thank you.
Thank you for making our first experience as home owners such an easy experience! We can't believe how easy it was! Thanks again & we will definately be recommending your services to all our family and friends!
To the greatest Home Loan Team - thanks for going the extra mile!
Thanks for all your help & persistance during the purchase of our new home. We really appreciated being able to deal with such friendly and helpful people - it really helped to ease our anxieties.
We liked how we were kept informed about our loan application regularly. The Staff were happy to explain things at our request & were pleasant to deal with. Thank you again!
This is the second time I have used Mortgage choice in relation to securing a home loan suitable for my current needs, on both occasions I have found the staff at the St Mary's office very helpful, polite and absolutely customer focused. The Real Estate Agent told me that it was the staff at Mortgage Choice St Marys that saved the house from going back on the market because of the exemplary customer service that was provided by her keeping them in the picture and aware of where the process was in relation to the bank loan approval. They were assured that we were fully intending to purchase the property and were ONLY waiting on the bank. Everything was chased up information and made the settlement seamless. I would very much like to thank Mortgage Choice for their fantastic, efficient and courteous service which has made this process almost a dream when it was potentially a nightmare.
I have had a relationship with Mortgage Choice for a number of years now & I just wanted to document my absolute satisfaction with Mortgage Choice St Marys.
The staff were the balance that was required in such a delicate situation, they were kind, considerate, able to communicate with and more importantly always under promised and over delivered.
Their can - do approach and great work ethic make them an absolute pleasure to deal with.
We have already recommended Mortgage Choice at St Marys to our friends, and wouldn't hesitate to use them again. Des and his team are extremely helpful and efficient. We couldn't have done it without them. Thank you.
I would like to thank Des & the team at Mortgage Choice St Marys for the outstanding support.
The quality of service is second to none.
Thank you so much.
Thank you Des for everything!
As first home buyers the experience is very confronting and confusing. You and your team made everything so easy.
You were patient and fantastic at explaining all aspects of the loan and went out of your way to help us by answering any questions we had day or night. It has been a pleasure.
Great. Friendly service with all the info needed for our home loan choices and required finances.
I'm very pleased with the services and timely and professional approach of Des and his team. Honestly mentioning their name gave me a boost while I was speaking with the vendor agent. I highly recommend them to anyone looking for a hassle free finance.
Manuel
