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Tayla Smith

Reviews

Average client rating
4.9/5 From 272 Reviews

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My experience with James at Mortgage Choice Rockingham was amazing. His expertise and professionalism made the entire process smooth and stress-free. James was always available to answer any and all questions and guided me through each step with patience and clarity. His in-depth knowledge of the market helped me find the best rates and terms. I highly recommend James Eaves for anyone in need of mortgage assistance. Thank you, James, for making this experience so positive

Kaitlyn
19 April 2024  

 

Great work from the mortgage choice team. Good communication, friendly, fast and effective and great to work with.

Jason
02 April 2024  

 

James and team were great through the whole process. Would recommend

Ben
28 March 2024  

 

James, Tayla Jill were all fantastic to deal with from the start.
We weren't sure in what direction we wanted to go James gave us the clarity we needed to purchase a new home the ladies updated us every step of the way.

lauren
20 March 2024  

 

Lauren
22 February 2024  

 

Justin and Tayla were amazing, from explaining our options to execution. I highly recommend Mortgage Choice. Easiest stress free exprience and were always happy to answer any questions, no matter how trivial. Thanks again Justin and Tayla.

Tocal
16 February 2024  

 

I had an outstanding experience working with Justin and Tayla as my mortgage broker. They patiently walked me through the whole process, answering all of my questions and addressing any concerns I had. They took the time to understand my financial situation and keeping me updated every step of the way. Highly recommend

Danielle
14 February 2024  

 

What a great team of professionals James and his crew are , makes life easy when you got a team like this

Dom
13 February 2024  

 

We have used Justins services numerous times and have recommended him to family and friends.
Always friendly and explains things to help us understand.

Debbie
07 February 2024  

 

Amazing smooth experience refinancing to a better rate and seamless process on his behalf. Made all the paperwork easy and communication was prompt. Very knowledgable. Thanks

Chelsea
25 January 2024  

 

James, Tayla, and Jill were all so much help and amazing to work with throughout the whole process Special thanks to James for always being available for our questions, and being so accommodating whenever we were unsure of something or needed clarity. Really appreciate their service and would recommend to all Thanks again guys

Zeus
21 January 2024  

 

I have had a lovely experience with Mortgage Choice. Great customer service and available to help when needed. Thank you, Mortgage Choice.

Cassie
04 January 2024  

 

I can't thank Justin and his team enough for their professional skills to get my finance sorted so easy and quick, I will highly recommend mortgage choice to anyone who is looking for a stress free mortgage process.
Thank you so much team and keep up the great service.
Thank you Justin and team, you have made my refinance process so easy again, I can't thank you enough.
Great job

Wisdom
22 December 2023  

 

James and his team were a huge help in assisting me with my mortgage. They answered all my silly questions promptly, and were constantly keeping me in the loop of the progress of my loan.
Thank you for being so friendly yet professional.

Chantelle
14 December 2023  

 

Tim
14 December 2023  

 

Excellent service. James and his team are professional and friendly. They go above and beyond.

Melani
13 December 2023  

 

James and Tayla have been amazing with their support and knowledge to help me obtain my new apartment. Every step was explained and Tayla made sure I was kept up to date with everything that was going on. I recommend Mortgage Choice completely. Thank you

Tania
07 December 2023  

 

Really good friendly environment and great service

Richard
01 December 2023  

 

James and Tayla made the whole process smooth and stress free. Would definitely recommend them.

jason
09 October 2023  

 

James and Tayla have assisted me a few times, making the process easy and painless.

Jordan
08 September 2023  

 

Jacky
10 August 2023  

 

James and his team were amazing at getting my loan sorted so promptly - thank you

Aimee
12 July 2023  

 

James and his team are very professional and efficient in all of their dealings. We have used their services for multiple property enquiries and the service is second to none. Thank you so much for everything James, very much appreciated yet again. We won't go anywhere else.

Megan
27 June 2023  

 

James and his assistant Tayla have done an amazing job, guiding me through every step of buying my first home. Can only recommend mortgage choice

Sarah
27 June 2023  

 

Brad
27 June 2023  

 

Great knowledge and always there to help.

Trent
17 June 2023  

 

I can thoroughly recommend James Eaves and his support team at Mortgage Choice Rockingham. Through out the entire process he demonstrated an outstanding level of knowledge and professionalism and was happy to tailor a package to suit my individual needs. His patience and approachable nature made him a pleasure to do business with.
Thank you James ?????

James
17 June 2023  

 

Justin and his team helped us with the purchase of our new block. Their expertise in finance helped us get a great interest rate. They ensured that we knew every step of the way how our application was going right till the end. We will be in touch with Justin when we are ready to start building our new house. Definitely reach out to Justin and his team 1st before calling anyone else.

Danny
17 June 2023  

 

I can recommend Mortgage Choice Rockingham, James and his team kept me well informed throughout the process and it was smooth sailing. 5 star

Amanda
17 April 2023  

 

James and the team were very professional, keeping us updated throughout the process and got us a great deal from a bank we have never used before. Highly recommended.

Mark
17 April 2023  

 

The Rockingham team provided a 110 service for their professionalism from the beginning to the end result. Highly recommended, you wont be disappointed.

Baz
17 April 2023  

 

We got recommended to go through mortgage choice from a family member of ours and were not let down We had been fluffed around from another broker for 6 months trying to get our finance sorted for a new home build as first home buyers and James came to the rescue as well as the rest of his team They had us up and running within a week well on schedule for our short timeline that we had to meet. James and his coworkers were all so very helpful along every step of the way at all hours of the daynight. Cant recommend them enough and am so grateful to of found a brokerage we will continue to use forever now.

Katie
17 April 2023  

 

Great customer service
Quick and efficient
Thanks James

Matt
17 April 2023  

 

From start to finish James exceeded our expectations, his advise was informative and knowledgeable which helped in the decision making process. I 100 recommend mortgage choice Rockingham to anyone looking to buy or build.

Monique
18 March 2023  

 

This is the second time I have used Mortgage Choice Rockingham. Once again they were fast, efficient, friendly and absolutely professional. I will definitely use them again for any refinancing. Thanks guys.

Robert
18 March 2023  

 

Excellent service Big thanks to Tayla Smith for going above and beyond for me. She made refinancing seemless and stress free and set me up with a good rate. Would definitely recommend

Off
07 February 2023  

 

Thank you Justin and team. I appreciate all the effort put in helping me refinance.

Amber
07 August 2022  

 

Zane
05 July 2022  

 

The whole process was so simple. Everything was done for me and I was kept informed throughout the whole process.

Kathryn
02 July 2022  

 

James was extremely helpful in every aspect, including the re-mortgaging to accumulate various loans into one and was always available for advice and questions. Highly recommended.

Gary
01 July 2022  

 

James and his team are nothing short of legends! They were always available throughout the process and made the process all that much smoother. Highly recommended.

Jay
22 June 2022  

 

Justin is experienced and helped us with a difficult situation but assisted within his knowledge and contacts with the bank and got the loan across the line

Tammy
31 May 2022  

 

Simply great in every aspect. I couldn't think of anything they could improve on.

Ryan
24 May 2022  

 

Stacey
17 May 2022  

 

Stacey
17 May 2022  

 

excellent interaction always available great effort

David
18 April 2022  

 

I was extremely happy with the service that I received. They kept us informed at every step and made the process so much easier to negotiate. I would highly recommend them to anyone who is looking for a home loan, new or a refinance.

Jacynda
14 April 2022  

 

Great service from start to finish, thanks Tayla and Justin

Jefro
10 April 2022  

 

Justin was fantastic to work with. Very informative, especially important with us being first home buyers. Always friendly and available when we needed him. 100% would recommend.

Abigail
04 April 2022  

 

Colin
27 March 2022  

 

We will only to go James for our finances. He is professional, informative, has excellent communication and always ensures our needs are catered for

Samantha
26 March 2022  

 

James went above and beyond my expectations, always available to provide helpful knowledge and support and ensured I was comfortable throughout the very daunting and stressful process of purchasing my first house.

Lisa
15 March 2022  

 

Excellent, prompt and professional service from Justin and Tayla.

Ali
24 February 2022  

 

Really happy.

Stuart
27 January 2022  

 

Very impressed with James and tayla and the setvice they provided made the whole process easy

Darren
24 January 2022  

 

Justin and Tayla provided excellent, personalised assistance, going the extra mile to ensure our loan was approved within the contract period. I would certainly recommend them and will use them again.

Karri-Anne
25 December 2021  

 

Dylan
22 December 2021  

 

Justin's professionalism and service was absolutely outstanding. He provided us with the figures and explained everything up front on how and what is best for us. We had a really bad experience just before we went to Justin as we were going to give up. However Justin made this possible by providing us the correct information and support. The ease of this transaction was amazing and we cannot thank Justin and Tayla enough as we are now in our lovely home thanks to them. Truly outstanding

Ricky
12 December 2021  

 

Kelly
09 December 2021  

 

Justin has been supportive throughout the process of our loan, from chosing the best rates and conpleting documents. His expertise made the process easier for us. He gave us on time email and phone updates, following up the loan from the bank. It was our first home loan so we are excited. We are thankful we chose Smartline (Justin) as our broker. We recommend them.

Michael
04 December 2021  

 

James was excellent and extremely helpful every step of the way.

Daniel
02 December 2021  

 

David
01 December 2021  

 

Justin Smith has been extremely helpful to me and my wife during this process of buying our first home. I would highly recommend him to family and friends.

Aaron-James
28 November 2021  

 

Michael
21 November 2021  

 

Simon
28 October 2021  

 

Robert
22 October 2021  

 

I have known James for several years now and he has always been an absolute asset to your organisation. I have been attempting to refinance a family home (after a separation) for over 3 years and James kept me focused and my spirits up when I thought it couldn’t be done. Last week my loan settled and I am back on track to my financial dreams and aspirations. James always makes time to reply to all questions in a timely manner and I really hope I can use his services again in the future.

David
21 October 2021  

 

Easy to deal with and very friendly
Help on a moment’s notice
Thank you all

Steven
05 October 2021  

 

Justina and Tayla were both lovely to deal with, very informative and never had any issues getting into contact with either of them via phone or email. Phone calls we answered every time, or I was called back within 10 minutes of the original call. Emails were also promptly replied to. Would happily recommend Smartline to anyone looking for well organized broker for new or existing home owners.

Derek
27 September 2021  

 

James Eaves has looked after our financial needs for more than 10 years, he provides an outstanding service.

Justin
06 September 2021  

 

Justin and Tayla, were awesome Justin with the initial application providing us with plenty of options and information and Tayla with the follow up in ensuring everything flowed smoothly. Thanks heaps guys Highly recommend

Joseph
26 July 2021  

 

We can not thank Justin enough for the professionalism he and Tayla provided. All enquiries where responded to immediately with the simply explanation we needed. We have used Justin on a previous mortgage and can not recommend this team enough. Finally living our dream with the advice and service given.

Darren
19 July 2021  

 

Rachael
08 July 2021  

 

James was straight to the point and walked me through the whole process. He always kept me in the loop and what to expect. Would definitely recommend James.

Amanda
24 June 2021  

 

Samuel
16 June 2021  

 

James is the best! Great advice and fantastic service. We always recommend him to family and friends.

Todd
15 June 2021  

 

Anthony
06 June 2021  

 

Gary
17 May 2021  

 

Both Justin and Tayla at Smartline Rockingham were fantastic. Very professional, helpful, responsive and patient with my many questions as a first home buyer. Highly recommend their services

Trevor
15 May 2021  

 

James was incredibly helpful and made purchasing our house so easy. He was more than happy to answer any questions we had and even when James was on leave he replied to emails the same day we sent them. We couldn’t recommend James enough.??

Christopher
11 May 2021  

 

James was absolutely amazing. I would and do highly recommend James to anybody and everybody. He has worked incredibly hard for us to be able to purchase our beautiful home. We cannot thank James enough he is outstanding.

Melani-Jane
18 April 2021  

 

Megan
09 April 2021  

 

James was fantastic right from the start - he was patient, and responsive to all of my questions and emails - would highly recommend him

Samantha
08 April 2021  

 

James is always so helpful and there for any questions we have!! So thankful for him as our marriage broker!

Kimberley
23 March 2021  

 

Yet again James has helped secure a finance product that was the right one for our circumstances. Highly recommended.

Clinton
21 March 2021  

 

James is a fantastic adviser, he always kept me up to date whether there was progress or not and I never had to chase him up once, daily emails and phonecalls, he made what could have seemed like a lengthy and painful process a simple and easy one.

Jayden
12 March 2021  

 

James was very accommodating to my situation and provided a solution that enabled the desired outcome. He made the process completely hassle and issue free as well as always being available to provide information if needed. Highly recommend.

Scott
11 March 2021  

 

Service and professionalism was amazing from start to finish in getting finance for my first home!

Paul
22 February 2021  

 

I have only ever received exceptional service from Justin and his team. Great communication always aware of what stage my process was at.

Michael
10 February 2021  

 

Thanks to James, I’m now the proud owner of my first home. He was helpful, caring and calm, always got back to me as soon as he could to answer any questions I had and explained things in a way that was easy for me to understand as a first home buyer

Emma-Jane
03 February 2021  

 

James was exceptional he guided us through the whole process and came to us when necessary. James always returned emails, texts and phone calls promptly. If l ever win some money or inherit money l would contact James straight away how to invest.

Stephen
03 February 2021  

 

Excellent service, James would go out of his way any time we needed help with anything, very reliable and professional. We would highly recommend.

Nicholas
02 February 2021  

 

Gerard
31 January 2021  

 

James went above and beyond to secure a loan for us. Extremely happy with the service provided.

Peter
30 January 2021  

 

Justin was fantastic to deal with especially as we are sole traders and not the best for banks. Although we were thrown many hurdles Justin persevered and we finally got our loan sorted out. Highly recommend Justin

Andrew
14 January 2021  

 

James was fantastic! He kept us informed through the whole process and he was always professional. He was incredibly helpful in securing finance for our dream house,and we couldn't thank him enough.

Suzanne
12 January 2021  

 

James was very helpful at all times. If I needed to contact him he would get back to me promptly. I believe all advice he provided was in our best interests and he helped us to get the property we wanted.

Shane
03 January 2021  

 

James went above and beyond to help me get my first home loan, kept me up to date the whole time and was very approachable.

Dylan
21 December 2020  

 

James was AMAZINGLY helpful he didn't have to be but even on the weekend for last minute things I had questions for he would get back to me whenever he was able to and he wouldn't throw big words at me which helped me along much faster

Owen
13 December 2020  

 

Have used James Eaves for all our loans over many years. Just recently , James helped us buy a block of land and as usual , his service and communication was excellent. He even laughed at my rubbish jokes.

Shane
28 November 2020  

 

Justin
20 November 2020  

 

Melissa
03 November 2020  

 

Justin was incredible, honest and to the point, but very approachable

Jessica
31 October 2020  

 

Im wrapped it all came through, cheers

Maria
03 October 2020  

 

I procrastinated when it came to buying my first home, but now that I have I wish I'd taken the leap sooner, James made the process so easy and left me feeling confident with every decision and made sure no question was left unanswered. Thanks James!

Callum
24 September 2020  

 

My husband and i had put of looking into a house loan due to previous experiences..
When we were recommended James we found him to be soo caring and considerate that we left everything up to him..
He was a Blessing an made our lives so much easier..

Glenn
20 September 2020  

 

Justin was absolutely fantastic. He made us feel comfortable and excited about our first home. I could not recommend him enough!

Skye
31 August 2020  

 

Teha
21 August 2020  

 

Justin Smith was absolutely fantastic. As a FiFo worker, i dont have communication via mobile phone, however Justin kept me updated throughout the whole process via means of messenger. Justin answered all of my questions i had to ask!

Elliott-Lewis
19 August 2020  

 

James Eaves was amazing!
Have great advise, made a manageable plan and we stuck with it to be able to build our dream home.
Thank you James
We’ll be back for the next one no doubt about it.

Jamie
29 July 2020  

 

Justin was extremely helpful throughout our refinancing process. He secured us a deal that our existing bank could not match saving us $800 a month in interest! Thanks Justin

Michael
06 June 2020  

 

James was very knowledgeable, helpful and easy to deal with from start to finish, would definitely recommend to family and friends.

Kevin
03 May 2020  

 

I had James Eaves from Rockingham assist me with consolidating my loans and refinancing. He kept me informed and was totally professional throughout the process. I will definitely recommend him to all my friends

Rona
22 April 2020  

 

Justin is a great adviser and got us a awesome loan, which dropped our repayments a lot!!

Christopher
13 April 2020  

 

Justin did an amazing job at securing me a better deal and saving me thousands. Can recommend his expertise and tenacity in working through the loan process and chasing the best interest rates in these uncertain times.

Alexander
08 April 2020  

 

Great service and availability. Nothing too much trouble.

Peter
31 March 2020  

 

This is the second time James has 'remortgaged' for us, and we were extremely happy with the service. He was always available to answer questions, help with documents, and give progress updates. Very happy with the new loans and the money we are saving.

Noel
23 March 2020  

 

Can not fault James from smartline, highly recommend him as me and my partner had to jump through a few hoops and he made the processes easy. even exchanged emails after hours! once again thank you james!!!

Kurt
09 March 2020  

 

James was very professional with the loan from start to finish.He kept us up to date with everything that was happening with the process and he also took the time to explain all our options and found the best one that suited our lifestyle. Thank you

Adam
04 March 2020  

 

James Eaves does a very good job. He has been my mortgage broker for the past 15 years and I don’t know what I would have done without him all these years.

Leah
01 March 2020  

 

James was super helpful, very determined to get me what I needed. Would recommend his service to anyone looking to get themselves in a better financial position.

Petah
11 February 2020  

 

Michael
03 February 2020  

 

Best job ever ,top advise in a very professional manner.i would highly recommend to anyone James service

David
02 February 2020  

 

Justin Smith is always so knowledgeable and helpful he knows what is required, I highly recommend him and that's why I keep going back for his expertise.

Colleen
29 January 2020  

 

Justin Smith was great it took some time and lots of hard work on his part, but he got me the mortgage.
I would without doubt recommend Justin and if I ever need to I would definitely use him again

Anita
24 January 2020  

 

James was wonderful to deal with. I was really unsure about what would work best for me but he took the time to explain my options and come up with the loan that best suited my needs. And then helped me through the whole process, made sure I understood each step and was always available to answer my questions or give me updates.

Jodie
05 January 2020  

 

As always - Justin goes above and beyond to achieve the desired outcome - thanks again Justin

Joel
30 December 2019  

 

Justin Smith at Rockingham office was amazing and followed up right until the deal went through. He was professional, approachable and an expert in his field. Thank you once again

Helen
14 November 2019  

 

James
26 October 2019  

 

Alex
21 October 2019  

 

No comment required, Justin Smith was patient, informative and certainly helped us get the loan across the line

Tammy
23 September 2019  

 

James is absolutely fantastic. He has worked with my mum for many years after he was recommended by a close family friend. He is very diligent, friendly and helpful. It is always easy to contact James and he responds promptly. He takes his time and goes out of his way to ensure that his clients are happy and comfortable. I am a first time home buyer so I was entirely oblivious and quite nervous but James made the whole process very smooth and easy - my mum and I will continue to use James for any mortgage needs in the future and happily recommend him to anyone looking for a broker. Thanks James!

Natalie
26 August 2019  

 

Paulla
19 August 2019  

 

Darren
30 July 2019  

 

Excellent service and information from the start to the finish. Highly recommend!

Jase
26 July 2019  

 

Melissa
11 July 2019  

 

We have been seeing Justin at Smartline Rockingham for many years, would highly recommend him to family and friends. He was most helpful as always.

Stephen
11 July 2019  

 

Mikayla
13 June 2019  

 

James was great always ready to answer questions and responded quickly . James make the whole experience so easy . Thank You for everything .

Teresa
22 May 2019  

 

Our experience with James can only be described as outstanding. He was always on hand to answer any questions we had and his calm and professional manner help us overcome any concerns. We both felt we received the best of the best with results and customer service.

Janet
11 April 2019  

 

Laid back but efficient, helpful service. I would recommend Justin to everyone.

Lee
28 March 2019  

 

Bronwyn
18 February 2019  

 

James made the process a breeze. Could not be happier with the outcome.

Clinton
18 December 2018  

 

Justin was very helpful and responsive to all our questions and his knowledge professionalism and experience made home the perfect broker. 10 out of 10

Neville
25 October 2018  

 

Ian
03 October 2018  

 

Justin is always a pleasure to deal with.
He keeps us updated at all steps in the process.
He makes himself available at times to suit the customer.

Leslie
02 September 2018  

 

James Eaves was wonderful. He explained everything to me in terms i could understand. He made the whole process very easy and i have recommended him to two of my friends already.

Deborah
17 August 2018  

 

Michael
02 July 2018  

 

James was just as helpful as always. Can't fault him at all.

Dean
27 June 2018  

 

James was very helpful during the whole loan process giving us all our options and keeping us updated during the approval process.

Zachary
18 June 2018  

 

Joanne
16 May 2018  

 

Best adviser in this postcode and surrounding area by far

Bryan
12 May 2018  

 

Connor
11 May 2018  

 

Todd
23 April 2018  

 

Hayley
19 February 2018  

 

Alexandra
15 February 2018  

 

Elizabeth
14 February 2018  

 

Illya
25 January 2018  

 

Martin
24 December 2017  

 

Tamara
10 December 2017  

 

James is amazing! This is the second home loan he has helped us with now! His advice is always so helpful! Makes the "daunting" BUT exciting experience such a breeze!! Wouldn't hesitate to use him again in the future! ?? Thanks again James.

Jolene
25 November 2017  

 

Kristy
20 November 2017  

 

Monica
18 November 2017  

 

The whole process was made stress free by James and would recommend him to others

Domenico
08 October 2017  

 

Ryan
06 October 2017  

 

James was amazing. The honest and direct approach he used was exactly what we needed. James was right onto everything like a flash and I could not fault his service. I would highly recommend his service to others.

Dean
06 October 2017  

 

excellent service, always willing to speak or meet , and his advice was always sound and easily understandable even with the complicated deal we had to get done.
Would recommend James to everyone.

Glenda
04 October 2017  

 

Justin is very easy to deal with and gets things done very quickly and smoothly. We would highly recommend seeing him to any of our family and friends.

Jeremy
20 September 2017  

 

Karen
17 August 2017  

 

Being a first home buyer, James was very clear with every single step of the way and would reply with haste to any questions we had even outside of business hours. 10/10 would recommend to use James.

Nathan
12 August 2017  

 

Despite our tight time schedule James managed to organize everything efficiently and to our requirements. Very easy to deal with and well informed.


11 July 2017  

 

Fan
03 July 2017  

 

Kyle
10 June 2017  

 

James was friendly, knowledgeable and accommodating. I would recommend using him for any of your loan needs.

Geoffrey
17 May 2017  

 

The service given by the smart line team, especially James, was outstanding. Any questions or queries I had were answered immediately and always to the best standard.
I would happily recommend smartline to anyone.

Callum
05 March 2017  

 

James has looked after me before and cannot say a bad word about him. Really down to earth bloke. Very good at his job.

Troy
04 March 2017  

 

James was very supportive, informative and patient.

Gary
07 January 2017  

 

Nicole
19 December 2016  

 

More Justins exceptional service.

Darlene
21 November 2016  

 

Very helpful and made changing mortgages a breeze

Nicholas
17 November 2016  

 

Justin was so patient, thorough and always available for anything we needed at any time. He made the process amazing and kept us up to date with everything we needed. Thanks Justin!


14 November 2016  

 

Emma
28 October 2016  

 

Simon
21 August 2016  

 

James has been my adviser for 7 years now and he was also recommended by a friend and he never let me down .He is always there to help and always keeping in touch with me via email.I am absolutely very happy with the service and that is the reason i keep on coming back and asking his advise.

Liza
27 July 2016  

 

James made everything really easy to understand and went above and beyond to help meet our financial needs.

Michael
29 June 2016  

 

I found James to be very helpful. Very professional service and advise. I felt at ease and comfortable with the whole process. I would recommend James and Smartline to anyone who is looking for a broker.

Kenneth
16 April 2016  

 

James is a good guy. The Iron man of personal mortgage advice!

David
27 March 2016  

 

James eaves made it so easy for me to get my first ever home loan.I didn't understand how much there was involved in trying to buy a house. James was a great help in taking me through this experience and he was with me every step of the way. I would not hesitate and would gladly recommend him and his services to anyone. Thanks heaps James you are great bloke.

THANK YOU James

Mark
28 February 2016  

 

I have been affiliated with James for a number of years, firstly as a referral for my clients when I was in the real estate industry, and secondly for myself, relatives and friends. I have always found him to be approachable, pro-active and knowledgeable. He has a very friendly manner and is able to communicate effectively with people from all walks of life. I am very happy to be able to recommend him to anyone who needs help/advice with their financial requirements.

Wendy
24 February 2016  

 

Elaine
24 February 2016  

 

Justin was brilliant. He put us at ease when we had any concerns and got the job done with a minimum of fuss.

Lee
07 January 2016  

 

Mark
01 January 2016  

 

Thank you for making the 're-mortgaging' process easier to understand. Always available to answer any queries, meet with us or collect documents.

Noel
30 December 2015  

 

James was very professional and very helpful through the whole experience of re-financing our home loan. Very friendly and answered any questions we had to ask him. Very pleased with him and would definitely recommend him to my family and friends.

David
06 December 2015  

 

Jonathan
29 November 2015  

 

Michael
13 November 2015  

 

Michael
13 November 2015  

 

Nathan
02 October 2015  

 

best advise and service i have ever encountered. have referred James to all my family and believe my sister in law has signed up for his help.

Rohan
20 September 2015  

 

Craig
31 August 2015  

 

Justin provided a seamless service with both professionalism and friendliness, i could not be happier.

Lynette
16 August 2015  

 

Stuart
23 July 2015  

 

Jeremy
03 July 2015  

 

The service provided was of the highest standard and we wouldn't hesitate to contact James again or recommend him to our family and friends.

Kevin
30 June 2015  

 

Derek
28 June 2015  

 

Ney
25 June 2015  

 

David
26 May 2015  

 

Garson
15 May 2015  

 

James is an excellent adviser and this is the second time we have used him. He is always available, and quick to return our calls if we missed him. James made the whole process of purchasing our first and second houses easy and stress free. We are always recommending him to friends and family.

Clayton
14 May 2015  

 

James was excellent, very helpful and kept me up to date on the progress of the loan. Would highly recommend James.

Amanda
16 April 2015  

 

Melissa
14 April 2015  

 

James Eaves is extremely helpful and nothing was too much bother. I have been recommending him to friends that are in need of a broker.

Paula
24 March 2015  

 

James was always there when I needed him. He was able to work with me around my work schedule, even if it meant that he would come to my home or him working outside his office hours. Thanks James

James
28 February 2015  

 

After dealing with James Eaves, we would never again deal with the banks directly. With Stephen working Fifi and
Myself a shift worker it is quite difficult to find time for both of us to make an appointment at the bank. Nothing is too much trouble with James and he goes that extra mile to ensure nothing but the best service. This is the second Mortgage we have done with James and have already referred many of our friends on to him. thank you Sharon Palmer and Stephen Milburn.

Stephen
30 January 2015  

 

James was excellent. This is the second time we have financed through him & will do again if the situation arises. He put us at ease with what we wanted, gave us excellent advise & great confidence all the way through, that what we were doing was the right thing for us, particularly as we plan towards retirement & paying our house off.

John
29 January 2015  

 

Jason
23 January 2015  

 

Our advisor, James Eaves, was absolutely amazing. He really went above & beyond to help, advise & support us. I have already recommended him to friends & would have no hesitation to refer others. He is an asset to your company.

Wayne
27 December 2014  

 

Justin should be smartline advisor of the year

Stephen
13 November 2014  

 

I liked that everything was so easy and James was always available. Thankyou

Brett
30 October 2014  

 

Great service from Justin, would definitely recommend to Family and Friends.

Stephen
18 October 2014  

 

I loved the fact that James was easily contactable by either phone or email. After speaking to James I was able to email my requirements through so that when we did have our meeting James was well prepared which made the process alot easier on us both. Thank you James

Leanne
25 September 2014  

 

James worked in exceptionally well with my needs (being located remotely) along with finding the best loan for eligible to me with my poor credit history (ex-bankrupt). He helped me through the process of purchasing my first home & informed me ahead of time what I would need to produce for the next step so as I would be able to have the documentation ready in a timely manner. James has been very informative and has guided me through all parts of my purchase, some of which were outside of his area of responsibility, which has been great.

Benjamin
17 September 2014  

 

Mark
11 September 2014  

 

After being messed around by another broker from another company for weeks, we could not have been happier with the service and professionalism we received from James. He kept us informed every step of the way and made the whole process smooth, quick and easy. Thank you so so much and we will be recommending James to everybody!

Dane
05 September 2014  

 

Nathan
04 September 2014  

 

James made the whole process of a normally stressfull experience into a pleasant and very informative time. We are both very grateful for all of his help and advice and hope to be helped by him in the future. A true professional in every aspect.

Dean
03 September 2014  

 

David
01 September 2014  

 

Troy
28 August 2014  

 

fantastic service and great work from James, A big thankyou.

Vicki
05 July 2014  

 

James makes things easy for busy people. Please pass on my sincere thanks and gratitude for the speed in which he looked after everything. Right up until the day the loan settled, he was in touch to ensure the process was a smooth one - Thank you

Donna
05 July 2014  

 

Peter
26 June 2014  

 

Smartline made the choice of bank and type of loan package quick and easy for me. The guesswork of what to do next was taken away and made the whole loan process a walk in the park.

Jamie
23 June 2014  

 

Jennifer
06 April 2014  

 

Laura
02 April 2014  

 

in the past i have tried to deal the the banks direct myself, i always found this very stressful & time consuming dealing through Justin made the process very easy & with his experience & knowledge of the banking industry he was able to advise me then & there whether my loan request was achievable

Patrick
30 March 2014  

 

We really appreciate all of James services he has provided over the last 6 years. I am very happy to recommend him and your company to family and friends. Thanks

Edward
22 March 2014  

 

Peter
26 February 2014  

 

Great Service, would totally recommend Justin and have in the past.

Stephen
26 January 2014  

 

As for information flow, I would have liked the opportunity to score an 11. James was amazing. We have already referred others to him.

Allan
13 January 2014  

 

Luke
06 January 2014  

 

We couldn't have asked for better service than what we recieved from James. This was my second time applying for a mortgage with James, and over the years I have reccommended him to all my family and friends. Thanks James!

Amanda
06 January 2014  

 

Nathaniel
16 November 2013  

 

Justin Smith at the Mortgage Gallery, Rockingham, made choosing a mortgage so easy. Helpful every step of the way. Many thanks!

Philip
06 November 2013  

 

James offered great advice on not only this loan but on some other financial advice he was more than happy not to rush the process with us and to recommend other services I highly recommend James to any other potential clients

Graham
25 October 2013  

 

James was great, as a full time working mum, he understood that spare time is something I dont have & went out of his way to fut into my schedule. Always kept me up to date on what was going on. Highly recommended

Deanne
06 October 2013  

 

Once again we received exceptional service from James, very helpful and always keeping us up to date. I have recommended the mortgage gallery to friends and they too are very happy with the service.

Terrence
21 September 2013  

 

Claire
06 August 2013  

 

I called the Mortgage Gallery when i was having trouble getting a loan. Not being a first home buyer seemed like too much trouble for others to help but not the Mortgage Gallery. Justin helped me every step of the way and kept in contact with me on a regular basis. I will definately recommend them anytime!

Melissa
04 August 2013  

 

James was totaly supportive and pro active setting everything up for us to make the transition from one bank to another greaT JOB.

Douglas
01 August 2013  

 

provided the best service and gave the best advice and helped every step of the way making it easier and understandable experience james in my eyes is an asset to your company keep up the good work james I will be back.

David
16 July 2013  

 

James made the process hassle free. Thank you for the options given

Donna
11 July 2013  

 

Stephen
06 July 2013  

 

Craig
27 June 2013  

 

We have used James on a number of times...and feel really comfortable with him. Every time we come to the MG with a plan, James seems to come up with a way of streamlining the plan or saving our money. As a testament to how highly we regard James...we've recommended him to just about anybody who's broached the subject of Mortgages with us.

Glenn
27 June 2013  

 

Justin made the process very easy and smooth. He was friendly and quick to respond to emails and phone calls. I would highly recommend Justin and I would go back to him if I ever needed financial assistance.

Maria
12 June 2013  

 

Shane
11 June 2013  

 

John & I found James to be very profesional with all of our loan dealings and very informative regarding every aspect of our loan.He made the whole loan proccess very easy and smooth. We have and will continue to recommend James to all of our family and friends.

Ivica
05 June 2013  

 

I would like to thank Justin for his professional approach towards organising our finances. It was a very easy transition from one bank to the other and Justin was always willing to take our calls and follow up on anything that we asked of him. Its a credit to both Justin and the mortgage gallery for supply such a great service. Well done.

Jason
30 May 2013  

 

Emma
30 May 2013  

 

Justin did a great job for us and I also got my son to go to him and he looked after him as well. Rick Schnaars

Ricki
29 May 2013  

 

i was extremely happy with my experience

Michael
22 May 2013  

 

Justin is a sensational broker, one who I would recommend to all my friends Bryan

Bryan
20 May 2013  

 

Ann
16 May 2013  

 

BOQ said that they wouldnt be able to assist us in the loan we wanted and Justin Smith sorted it out and out Loan was approved and settled in no time. Justin was brilliant.

Aaron
02 May 2013  

 

Justin helped from start to finish, and sorted out confusion from the bank without any prompting on our part!. We were very satisfied and grateful, well done!

David
12 April 2013  

 

James is probably the most friendly, accomodating and least pushy mortgage broker I have ever used. It was a pleasure to do business with him

Susan
13 March 2013  

 

Great service, our first house buying experience here in Australia. Justin took us through the process, and explained differences. Considering we'd only been here a few months, getting a mortgage was alot easier than expected. Definitly use Justin again. Nick and Lynn

Nicholas
22 February 2013  

 

Patrick
13 February 2013  

 

Scott
30 December 2012  

 

James was always happy to help and made himself available for meetings whenever we required so that my wife and I felt like a priority. James' professional advice and ability to explain the intricacies of the home loan/ banking industry in an easy to understand way (without “dumbing it down”) made the whole process of buying a new house and refinancing pleasant for my wife and I. We have already (and will continue to do so) recommended his service to our friends and family personally and through social media. James’ approachable, friendly nature are an asset to The Mortgage Gallery.

Brett
18 December 2012  

 

We have the pleasure of James services a few years ago, the service he delivered then was fantastic and it was remarkable that he deliveries a high quality service consistently. Highly commendable.

Robert
19 November 2012  

 

Richard
16 November 2012  

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