Mortgage Choice logo
Warren Percival


Average client rating
4.8/5 From 116 Reviews

Sort by

24 November 2022  


Warren has been absolutely fantastic; he answered all my questions in a polite and timely manner and went the extra mile to get me a good loan. Highly recommended.

03 October 2022  


05 March 2022  


04 November 2021  


Warren did an excellent job as always finding me the right loan. He goes above and beyond and always keeps you informed alone the way.

26 October 2021  


Enjoyable experience, would definitely recommend Warren.

20 May 2021  


This is the second time we have utilised Warren's services and he, again, went above and beyond to ensure the process was seamless and the right products chosen.

19 May 2021  


Warren was amazing! We have recommended Warren multiple times and will continue to do so. An ultimate professional and the advice and communications through the process are always spot on.

06 March 2021  


Warren took the hassle out of refinancing our loans at the rate we were chasing. With my full time job making it difficult to discuss my personal finance through the day, Warren was available after hours when it was essential.

20 October 2020  


Warren has helped us out on many occasions, always going above and beyond! I recommend him to all my family and friends, many of which would say the same!

17 August 2020  


Warren was very easy to communicate with. Everything was explained thoroughly, and the whole process was made easy from start to finish. I would not hesitate to recommend Warren, as I honestly believe he went above and beyond for our needs.

15 June 2020  


Warren was fantastic in helping me refinance my loan with another bank. He made the process seamless and was in constant contact while in the process. I could not recommend Warren highly enough.

07 April 2020  


My wife and I could not be more pleased with the assitance we received from Warren Percival. Professional service, very responsive and very easy to deal with.

27 August 2019  


17 July 2019  


26 June 2019  


I was completely happy with the service provided by Warren. From a home visit to establish my needs right through to chasing up the bank on the loan approval documents. Warren took the stress out of the application process and allowed me to do my job whilst he organized my investment loans.

20 March 2019  


Warren was extremely friendly and helpful though the whole process. Always easy to get in contact with, he helped to simplify everything for us. We have referred him to friends and will continue to do so in future.

17 March 2019  


19 February 2019  


Warren is so easy to deal with & explains things in terms that I can understand.

03 December 2018  


14 November 2018  


Warren was amazing, I couldn't have bought a home without his help and guidance and really appreciate him helping with all the paperwork, can't thank him enough.

17 September 2018  


Warren's experience and advice made the entire process of arranging the loan seamless and stress free. We would readily recommend him to our friends and family.

17 September 2018  


Warren is amazing. He takes care of everything and takes the stress away, as he knows the institutions and their products thoroughly. He provides support through the entire process and makes it easy. Couldn't have managed without him. Highly recommend his services

12 September 2018  


12 August 2018  


Warren was outstanding. My expectations were not high, from previous experience with FA’s but Warren exceeded them from the word go. He kept me in the loop all the way, returned calls, got me an awesome deal and did it within a strict timeline. I can not recommend this bloke more enough.

08 August 2018  


Warren has always been a delight to work with, his informative and always willing to go the extra mile to make sure we understand and are happy with what his prepared for us. This is our 3rd time working with Warren and we will be happy to use his expertise again and also recommend him to others.

17 July 2018  


11 May 2018  


23 March 2018  


15 January 2018  


Warren\'s assistance in finding us the right loan was fantastic. Appointments at home after hours weren\'t a problem. Warren handled all communication with the lender which prevented us getting interrupted at work. We are now looking for our next property and Smartline with be our next call.

20 November 2017  


15 September 2017  


15 September 2017  


Good evening,

We have had warren help us with a couple of our investment properties now, and have been nothing but happy with everything he has provided and all the information he has given us upon request.

We will continue to use warren for our future investment properties, as we feel he is extremely educated in regards to giving us what we require and how to format things to best suit us financially.

Having warren on board has made the whole process quite easy for us and helped us move further forward into the property market which has always been our endeavour and end goal, I couldn\'t speak highly enough of warren and would recommend him to anyone, as I have done with several of my mates purchasing property.

02 September 2017  


14 August 2017  


Warren was fantastic with the support he offered in considering every option for a best outcome for my situation. He explained each option clearly and kept me up to date with progress. I highly recommend him to anyone for any financial need. He has a great knowledge of processes and takes all the stress away, making it straight forward and simple to achieve the desired outcome. Thanks again!

12 April 2017  


my advisor made the whole process very easy and was very accomadating to our needs. he explained the home loan application process very clearly and was enjoyable to work with. highly recommended.

11 January 2017  


I really liked how Warren communicated in language I could understand as he knew that I was a first home buyer. He answered all my questions, even if they were silly or he had already told me that information. He was always happy to help. I am very grateful for his help.

24 August 2016  


Warren was great through the whole process. We had a complicated situation however he gave us all of our options and helped us choose the right one for us. I don\'t believe we would have our loan without his assistance.

25 July 2016  


Warren has helped me twice & is very personable & easy to approach he makes this a very easy experience & also has great taste in music

so hes easy to talk to on all levels

would definitely mention him to anyone who I know may be purchasing a house

14 July 2016  


As a first home buyer I was overwelmed with all the procedures of buying a house. Warren Percival was able to explain everything in a language I could understand. I sincerely have Warren Percival to thank personally as he saved me a lot of stressing. I would recommend Smartline Personal Mortgage Advisers to first home buyers and everyone beyond.

15 June 2016  


10 June 2016  


20 May 2016  


Has always been of great assistance over many years

16 May 2016  


We found Warren to be full of options and a great help for us getting our loan, he made it a stress free situation. Thanks

18 January 2016  


Warren went above and beyond and we will always recommend his services to friends and family.

11 January 2016  


This was our first engagement with Smartline and Warren Percival.
Having gone through the process of mortgage finance a number of times and knowing the anxiety and stress that comes with it, dealing with Warren was painless and easy.

Warren was really professional and approachable to deal with. His knowledge of the market and lender products really helped simplify the process. We were comfortable to take his lead and recommendations.

Thank You Warren. Look forward to using your services again.

18 October 2015  


07 September 2015  


Warren was very easy to deal with, professional and efficient. I wouldn\'t hesitate to recommend him to friends.

03 September 2015  


23 July 2015  


Warren, was fantastic! Drove over an hour to see me each time, always answered his phone... And he got a complex and difficult loan through when others couldn't. Well done!

11 June 2015  


Professional as always

08 May 2015  


17 March 2015  


Warren was great in being responsive to my inquiries and keeping in touch and contributing to a complex settlement.

27 May 2014  


19 May 2014  


14 May 2014  


Warren Percival was a great mortgage advisers, who I would highly recommend to my family and friends.Always contactable, thanks Warren.

05 February 2014  


I will never approach an untrained banker with all the red tape again. it is apity you do not run commercial deals. Warren is a very professional and experienced person to deal with.

13 December 2013  


Very professional and great service. Well done Warren!

09 December 2013  


I have recommended Warren several times and in all our personal dealings and through our friends dealings - he remains the best that I have dealt with (or known of through friends and colleagues).

20 November 2013  


19 November 2013  


15 June 2013  


Warren was fantastic. I would contact him after hours and he would always promptly return my calls or texts. There were things I didn't understand and he was always available to talk me through those things until I had a proper understanding of them and made me feel very comfortable throughout the entire process and am very grateful for all his help.

06 May 2013  


Been with Warren for over 10 years...Service / contactability / all outstanding .

11 April 2013  


Warren was fantastic and always available to assist with any questions / enquiries we had. Being First Home Buyers, everything was new to us and Warren went out of his way to ensure the process was smooth and stress free. Warren came recommended by two of my family members who he has assisted with home loans in the past and I would have no qualms in recommending Warren to my family and friends.

27 February 2013  


22 August 2012  


Warren went above the call of duty and never gave up. Thanks

13 August 2012  


As first home buyers, it was a process of learning as you go but with after our first meeting with Warren I felt empowered to make key decisions towards a home purchase straightaway. Warren provided an exceptional level of service,was down to earth, gave us realistic expectations and delivered all relevant information in a concise manner. When there were continual difficulties and delays dealing with the bank and constant accountability issues, Warren provided us with clarity and peace of mind on the application progress and was not hesistant towards raising our frustration with a higher authority. I would happily recommend Warren and Smartline to any friends and family. regards

20 July 2012  


Warren was very thorough, genuine and extremely professional. On behalf of Sonya and I, we are grateful for all the assistance you have provided us with our loan application and have already began recommending him to friends and family

20 March 2012  


13 March 2012  


Warren was brilliant he understood exactely what are needs were and delivered!! Great to deal with, approachable, professional, and very knowledgably. I will always use Warren at Smartline and will continue to refer him to others. Good job Warren!!

03 March 2012  


Keep up the great work...!

11 February 2012  


21 October 2011  


21 July 2011  


16 July 2011  


23 June 2011  


15 June 2011  


warren was put out from the start with our estate agent. we seemed to have to push for answers all the way through.we felt like we did something wrong.we dont buy houses all the time and needed his wife wouldnt call him in the end i had to frm work. the bank conntected us about final loan documents with no guidence from warren on witch would be best for us.our connvencer blamed warren for loan structure short falls,warren when asked blamed her. we were left in the middle trying to fix and repair everything.when contacted directly warren would explain his actions atleast, though we felt like it was just "hey thats your bad luck"

14 June 2011  


The service was fantastic

18 May 2011  


21 April 2011  


14 April 2011  


Warren was a great help once again, and I'll certainly come back to him.

04 March 2011  


Warren was fantastic and we can't thank him enough for all his help and advise!!!

09 February 2011  


We have used Warren for two investment home laons already and will be using Warren for our third later this year. The flexible times and home visits assit us greatly with two very young children. Warren is located at our accountants office so they work together at times and this for us was a big bonus.

07 February 2011  


04 January 2011  


02 January 2011  


16 December 2010  


Service was excellent and Warren definately knows his products.

19 November 2010  


03 August 2010  


Service / attention all excellent...couldnt ask for more.

13 July 2010  


14 May 2010  


24 March 2010  


i would like any paper work u have of mine back please i think they are mainly bank statements i have sent a message about this before

24 February 2010  


08 January 2010  


Followed up questions, happy to receive some of the trailing commissions.

02 December 2009  


25 October 2009  


22 September 2009  


15 September 2009  


I was very impressed with the professionalism of Warren Percival. He made himself available to meet with me at times that suited both my work and family commitments and was able to explain things to me without unnecessary jargon. At the end of the day, I

10 July 2009  


Warren always got back to me if I had a query and explained things really well. My son has made some enquiries with him and will get back to him when he returns to Australia.

26 June 2009  


14 May 2009  


Being first time home buyers we were really not sure what we were doing. Our advisor Warren Percival was very helpful and provided a fantastic service. He was clear in explaining the processes and made applying for a home loan a reasonably easy process.

14 May 2009  


18 April 2009  


01 April 2009  


26 March 2009  


23 January 2009  


Warren, always on time. Thank you.

19 January 2009  


22 December 2008  


We were not informed beforehand what paper work would be needed, id, statements etc. so spent a lot of time running around looking for them during the meeting. Also we were not asked some critical questions while calculating the figures such as any credit

16 December 2008  


I Liked that in organising my load the consultant was readily available to answer any of my questions & queries. He was both friendly and prompt and answered my questions in simple format with no jargan that some consultants use.

16 September 2008  


Nothing too hard, Seamless transaction.

18 July 2008  


Very helpful in making a process that is overwhelming, much easier to understand. Great to know I could contact Warren at any time with any questions, he was very helpful

16 May 2008  


consultant was quite helpful and worked in well with our needs

17 December 2007  


Warren was fine..very happy with his input........CBA a complete mess...and still is but I am getting it on track.

18 September 2007  


We did not have to deal with the bank directly.

17 September 2007  


Warren Percival was always available to me and extremely professional - responding to questions or concerns that I had usually on the same day or within hours thereof.

05 March 2007  


I was satisfied with the service but would not choose to use this method again. I believe I can work this out for myself. Using an agent saved me time in investigating.

01 September 2004  

Contact us

Contact your existing broker?

contact-us-broker-1Smoother experience as they have all your information.

contact-us-broker-2Better understanding of your financials to provide tailored advice.

contact-us-broker-3Faster response compared to being matched with a new broker.

Contact existing broker