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Carly Hookem


Average client rating
5/5 From 71 Reviews

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Kirstyn and the team at Mortgage Choice Beenleigh absolutely blew away my expectations. This was my first purchase of a home, and Kirstyn was so eager and happy to help me with every sometimes silly little question

Im now in my new home, and feeling so relieved Thank you for being the best

08 March 2024  


Very professional and made the process easy

03 March 2024  


Carly and her team have always gone above and beyond, dealt with my freakouts whilst waiting for answers on my very twisty application, I cannot recommend Carly more.

31 January 2024  


Very professional, very happy with the results.

22 December 2023  


The team at Mortgage Choice Beenleigh were amazing. From our first meeting. through the four pre approvals over the 12 months it took me to find a suitable property, for me, in my price range. Their patience, encouragement and support were unwavering They also voluntarily assisted me with the ongoing legal paperwork at purchase, which I was struggling with and frankly would not have got done if they hadn't stepped up. I would not hesitate for one moment to recommend you contact this team if you are considering a loan.
Mike, Eagleby

22 November 2023  


My partner and I have used Carly for multiple home purchases over the years and can not fault her professionalism and service. Carly provides a fantastic service, and makes the daunting task of purchasing a home a breeze. If we were to purchase another home in the future, we would not hesitate to use Carly and team again.

01 October 2023  


Always fantastic service from Carly and Team. We recently obtained a business loan through Carly and it was approved within 10days. Her contact was great and service always so seamless and easy A

26 September 2023  


Can't say enough about the wonderful service we received from Carly and her team members at Beenleigh Mortgage Choice. They made the process so simple, nothing was too much trouble and the communication brilliant. Took away any stress. We have used them several times and will always go back

13 September 2023  


A HUGE thank you to Kirstyn, our mortgage was complex with lots of variables and you managed to get us the result we dreamed of and keep us up to date every step of the way. You have changed my little families life and now we get to makes our dreams a reality. Thank you 1 million times over The Davies x

29 August 2023  


As a 1st home buyers I was dreading the whole process and had heap of unknowns. I was very glad I contacted mortgage choice and got Kirstyn as my consultant. She was extremely helpful from the 1st contact till settlement.Always answered my questions clearly, kept me in the loop of the process and updated me at all times.Just the kind of personal service you need when you are making such a big decesion.Thank you Kirstyn for all your help

31 July 2023  


My Husband and I couldnt be happier with the service Carly and her team provided from the first phone call.
Nothing was made difficult and every step was stress free.
We cannot recommend a better broker for our needs than Carly and her team.
If you are wondering if youd be better off refinancing, or if you can apply for a loan or wanting to even consolidate debts they are more than happy to assist in anyway.
Thank you so very much again from our family.

30 July 2023  


I made a post in the Holmview Community Page a few days ago selling my TV as my family have been struggling financially. The community were so amazing and came together to help me and Carly, the amazing person she is, reached out to me and offered to cover my families entire rent for this week. I have never been so supported like this in my life and its so beautiful to see strangers coming together to help someone in need. Carly is incredible and deserves all the accolades.

03 July 2023  


02 May 2023  


The team at mortgage choice were all so lovely to deal with. They made sure our processes went according to plan and smoothly. They always updated us by email or call to let us know how the process is going. You dont even have to chase them up We will definitely be recommending the team to everyone. Big thank you to Kirstyn and team mortgage choice

05 March 2023  


Thank you Carly and Lani. Great service and support. You have left us in a better position in relation to our home loan, greatly appreciated. Would definitely recommend Mortgage Choice Beenleigh

24 January 2023  


We went to a few mortgage brokers before settling on Carly and her team at Mortgage Choice. We could not have been happier with the service we were provided Communication was excellent and we felt thoroughly supported the whole way through. Carly and the Mortgage Choice really go the extra mile for their clients - highly recommend

16 December 2022  


Buying my first home could have been one of the most stressful thing I could have done, but Carly and her team are amazing with their personalised service and professionalism. Keeping everything fast moving and stress free.
Highly recommend

28 October 2022  


Carly worked her magic for me and literally changed my life. I wasnt sure if Id be eligible for a mortgage as big as what I was seeking, but Carly made it happen. She is a true professional and I cant recommend her and the team highly enough. Thank you so much Carly - Ill be referring you onto everyone I know

29 September 2022  


Highly recommend using Carly and the team at Mortgage Choice Beenleigh. They took the stress out of refinancing, fantastic, fast and easy people to deal with.

28 September 2022  


This is the 2nd time I have used Mortgage Choice Beenleigh and I am so happy with the full dedication and priority my refinance was handled with. Gayle, Carly and Lani simply make things happen

21 September 2022  


This was the second time my Partner has used Carly and her Team my first time We were so ecstatic with the communication and professionalism from Carly. She made our home purchase so easy We will definitely be using Carly again Thanks

09 September 2022  


Professional Friendly Service Highly Recommended Thankyou Carly

10 July 2022  


I can not thank Carly, Gayle and kirstyn enough for all their help and support through this wonderful process. They have made our purchasing a fantastic and easy experience. I would recommend these ladies every day of the week Thank you again for the pleasurable experience and thanks to you ladies we have a wonderful new home

03 July 2022  


Carly and the team are amazing They handled my refinance after separation like a dream and made a very overwhelming time in my life run super smooth.
I highly recommend Mortgage Choice Beenleigh

26 June 2022  


I cannot begin to explain how wonderful my experience was thanks to Carly and the Team at Mortgage Choice. Carly and the Team were amazing and supported me all throughout my journey. Always answering my questions and making the whole process as easy as possible. I was anxious going into this process as this was my first time. Carly and the Team communicated with me throughout the whole process and kept me well informed. Will be using them again in the future and recommend them to anyone looking for a dedicated team who really care for the people they are helping.

26 June 2022  


Thanks to Carly and her team for making this process less daunting. No hurdle was too big for them to navigate.

17 June 2022  


18 May 2022  


Carly and her team are exceptional. Extremely knowledgeable, she moves very fast and does not delay with getting you the right loan and the best deal - regardless of your financial circumstances. My home loan process has been an absolute breeze and I'm incredibly grateful to Carly and her team. I would not look any further if you are looking for the best mortgage broker - Carly is your girl.

17 April 2022  


Carly and the team are amazing This is the second time we've used Mortgage Choice Beenleigh and they really work hard to go the extra mile. Thanks so much guys.

17 April 2022  


18 March 2022  


Carly and the team are amazing Our mortgage application process was a breeze compared to our prior experience with another company. Would recommend to everybody Thank you so much for your exceptional service

15 February 2022  


17 August 2021  


17 July 2021  


Words cannot express how Diligent and Professional Carly and her Team are at what they do, and what they work so hard at to achieve for their Client's. Thankyou so much for making our Property Dreams come true a 2nd time around. Carly goes above and beyond to ensure Customer Satisfaction and Delivery. We cannot Thank You enough

17 July 2021  


I cant thank Gayle, Lee-Ann and Carly enough They have been absolutely amazing over the last few months dealing with the banks and ME to secure us our very first home and land We couldnt be happier with their service and I would 100 recommend them

17 July 2021  


We are extremely grateful for Carly's knowledge in her field and for assisting us after being disappointed by another Broker. Quick to assist and find us a solution with detailed communication every step of the way We could not have bought our beautiful dream home without her and her team Thank you

17 July 2021  


Carly and her team have helped us and many friends with loans and advice I would recommend this company any day of the week. Thank you for all you do for us.

17 July 2021  


Carly was truly exceptional in helping me purchase my first home. She went over above with absolutely everything and i would recommend her and her team to anyone.

17 July 2021  


The best mortgage brokers in the area, went above and beyond to make our loan happen, highly recommend

17 July 2021  


Awesome service and great result
Carly and her team offer a personalised service tailoring your specific needs.
Nothing is too hard - even during COVID
Well done and many Thanks

17 July 2021  


Recently refinanced our lives, wonderful team helpful and always smiling
Thankyou Gayle and Lisa for your patience

17 July 2020  


Carly and her team are just amazing I love that Carly has a financial background so youre not just dealing with a broker but someone that looks at the whole picture Her advice is gold and she looks at things from multiple angles Couldnt recommend her highly enough

17 July 2020  


Carly listens to you and provides great advice to help you achieve your goals. She provides an in depth personalised service.

17 July 2020  


Would highly recommend.

17 July 2020  


Carly and Lisa at Mortgage Choice Beenleigh have gone above and beyond in helping our family get to this point in building our dream home on acreage. Thank you

17 July 2020  


17 July 2020  


Carly offers a professional, friendly service. I highly recommend Carly and her team. Carly secured us a better rate on our loan and saved us thousands

17 July 2020  


Highly recommend Carly.

17 July 2020  


Carly and her team were AMAZING. Being a self employed and a single parent, my loan was quite a difficult one, but the team persisted and it's because of them, I now live in my dream home Thanks guys. If I could give you more than five stars, I would

17 July 2020  


We would highly recommend Mortgage Choice Beenleigh. On two occasions now we have asked Carly Hookem to see if she could negotiate a reduction of the interest rate on our interest only loans and she has succeeded on both occasions we had been told by other lenders that they could not help us . This was done at no cost to us so great value for money.

17 July 2020  



Carly is fantastic! When I first talked to Carly about 8 months ago, it was due to another broker from another firm saying she couldn't do anything to help. Well Carly could! She took our financial situation in, came up with an instant solution and then a longer term plan to work towards - which we are now implementing. I wouldn't talk to anyone else now to be honest. Carly has our business for life!

Jo Connolly
23 August 2019  



Carly from Mortgage Choice in Beenleigh made our family dream come true. We were able to purchase our first family home. Thank you so much for all your help

Amy Robinson
23 August 2019  



I can't thank Carly enough for all their help with buying my new home in Ormeau

Rachelle W
23 August 2019  



I just wanted to say thank you for all your help with my home refinance ??
Thanks to you I am now debt free except for my mortgage. It is indeed a good feeling. Thanks very much.

Jeffrey G
23 August 2019  


The whole process of obtaining finance for my first home was made simple and stress-free, from begining to end, thanks to the team from Mortgage Choice Beenleigh. A special thanks to Tim, who went above and beyond get signatures that were needed. Highly recommend Mortgage Choice Beenleigh.

18 July 2018  



Are you having trouble with your bank? Getting the run around? Not talking to the right people? Then I have the answer!! Mortgage Choice Beenleigh.

From start to finish my experience with the team at Mortagage Choice Beenleigh was top shelf. They made me feel at ease and they valued my time and business! They got me a great package that suits my life and needs and made the whole process easy.

Thanks for everything!!

Michael Menzies
17 December 2017  



I found Mortgage Choice Beenleigh to be extremely helpful and efficient. They made the process of choosing a loan and executing the product very simple, allowing me to use my time for other matters. Thank you for your great service.

Christopher J
17 December 2017  



The experience dealing with Mortgage Choice Beenleigh has exceeded my expectations not only for getting the best outcomes based on my circumstances, but also for receiving excellent customer service and great customer care. Without any doubt I will recommend them to my friends

Edgar and Claudia
17 December 2017  



Our experience with Mortgage Choice cannot be rated highly enough. They were super flexible with meeting times and provided every assistance in a complex situation. The service offered by Mortgage Choice Beenleigh was exceptional and nothing is too much trouble - don't bother going anywhere else!

Fiona and Andrew
17 December 2017  



Mortgage Choice Beenleigh provided a prompt and professional service for us. They were easy to contact and always willing to talk to us, often after hours. They took the time to understand our situation and was able to find a suitable solution within a short timeframe.

They were extremely helpful and lovely to deal with. We wholeheartedly recommend their services.

Linda and Aaron Martin
17 December 2017  



Despite bringing forward our settlement by a week, giving Mortgage Choice Beenleigh a tight timeframe to work within, everything was handled and completed on time.

The Mortgage Choice team have a great 'can do' attitude to getting things done. Thank You.

Bryn Morrison
17 December 2017  



Once again Mortgage Choice Beenleigh has provided prompt professional service with regular communication on the progress of our loan. We have always found your team friendly and courteous and most importantly provided the product we require for our needs. Well done to the Mortgage Choice Beenleigh team and we look forward to dealing with you again in the future.

Gary Francis
17 December 2017  



A friendly and helpful team. I have used the team before and headed straight for them when I needed a second loan. I would strongly recommend this team to anyone even considering their will not be sorry.

Peter Ellis
17 December 2017  



You guys are the best....

Once again you have managed to make the whole process of purchasing a property so easy and painless. I have absolute faith in all that you do,

I will highly recommend your services to all my friends and family.

Thank you

Julie Marjanovic
17 December 2017  



I am very happy with the team at Mortgage Choice Beenleigh. Thank-you very much for all you have done for us.

Matthew Van Eck
17 December 2017  



Thank you for your personal attention to our business and ensuring our satisfaction.

The entire Mortgage Choice Beenleigh team were attentive and prepared to go the extra mile during and after the application phase and settlement of our loan.

We are one of many clients to Mortgage Choice, however it is our only mortgage and I never felt it was less important to them than it is to us.

Emma Francis
17 December 2017  



I've had financial dealings with many banks, brokers and other Mortgage Choice people during the 40 odd years of trying to become financially independent. I can highly recommend Mortgage Choice at Beenleigh to give their utmost professionalism, and unbiased advice in dealing with banks to get you the most suited mortgage for your personal circumstances.

I'm now on my way to being financially secure.

Thanks Arthur and thanks Sheree.

Eileen Toomey
17 December 2017  



We have been investing in property for some years now and have used a number of brokers during this time.

We hadn't really ever found a great broker - until now.

The team at Mortgage Choice in Beenleigh are dedicated, organised and totally customer focused. Our circumstances were difficult and the loan was touch and go, but their ability to 'think outside the box' and the team's ability to work together was outstanding.

The outcome was better than we had expected - it was ?best case scenario?. We will definitely recommend Mortgage Choice in Beenleigh to our friends for all of their finance needs.

We will be back.

Daniel and Julie Adams
17 December 2017  


18 July 2017  


5 Stars We recently purchased a home at Ipswich and used Arthur and Sandy for our loan. We had reservations whether we were going to get approved but Arthur had such amazing knowledge of the all the lenders and knew which ones would consider us. These guys are amazing

18 July 2016  


18 July 2016  

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