Reviews
Average client rating
5/5 From 98 Reviews
James Ly has been an excellent broker to deal with he's knowledgeable and responsive, and our interactions are always warm and friendly. I'm very grateful for all his help.
We have been really happy with the service and expertise when dealing with Jess Watson and James Ly. They have both been very helpful and responsive to emails and calls. Would highly recommend them both
James Ly provided such fantastic service for my home loan refinance, he made the whole process seamless and stress free I would highly recommend him.
James Ly has been fantastic at alleviating my stress over refinancing. He has been in constant contact and worked hard to find the best home loan for me.
We had a fantastic experience with James Ly and Karen. Despite joining the process towards the end, their expertise and experience significantly improved our experience. Their attention to detail and quick responsiveness made the final stages of our experience smooth and relatively stress free.
We highly recommend Debra Allen for a home loan, she was very friendly, informative and helped us achieve a great result getting our finance for our new home.
My experience with mortgage choice in greensborough and in particular Debra Allen could not have been better Debra was incredibly helpful and driven to find me a loan that catered to my personal situation. I wouldnt recommend anyone else. Thank you
Amazing service, Hannah and Karen, looked after everything and delivered the goods. Thank you
Hannah and the team at Mortgage Choice were amazing in helping us get our new home loan across the line. Their communication and guidance was timely and proactive and it was smooth and easy process. Would highly recommend them.
Hannah and the team at Mortgage Choice Greensborough have been really helpful organising our home loan. As first home buyers we were new to the process, but Hannah has been great at explaining the process to us and running us through everything. Would recommend
Karen and Hannah at Mortgage Choice have been great helping us to sort out our home loans at a more competitive rate. It's a complex process, and they've been thorough and organised all the way along. Thanks
Its always a pleasure dealing with Hannah and the crew at Mortgage Choice Greensborough. Excellent service and results
Debra was amazing she explained the process and the journey for submitting my home loan application was seemless as the information was well laid out of what was required of me. The only issue I can raise is that the HUB is not user friendly when completing and submitting the required informationdocuments and this is coming from an Ex Banker experience.
Hannah has been amazing it helping us achieve our loans for what has been a difficult situation, her knowledge of all scenarios and her patience and understanding was so reassuring though the whole process.
Highly recommend Hannah and her team
I cannot recommend Deb and the team at Mortgage Choice Greensborough enough. From the moment I first made contact, through to purchasing a property they have been simply amazing. Debs advice, guidance and expertise is second to none and nothing was ever too much trouble. Thankyou, Thankyou Thankyou Team Greensborough
I have worked with the Greensborough Mortgage Choice team a couple of times now and each time it has been great and seamless.
Deborah has always been very quick to respond and answer any question I had also very thorough with the details. Nicole also helped and made the experience great as well, with the constant updates and following everything through. Ill continue to go to Deborah and team for any assistant with loans etc. Thanks very much for all your help.
Hannah and her team went above and beyond for me to secure finance for a property I made an offer on. Hannah worked hard day and night to get everything across the line on time and I knew straight away that I made the right decision with Mortgage Choice. Hannah's response rate was within 10 minutes and her customer service was astounding. If you are looking for a dedicated, responsive, professional, personable and results based team then I would always recommend Hannah Fox and her team. Not enough words to express my gratitude.
I found Hannah to be amazingly helpful and knowledgeable. She was available, present and such a pleasure to have as my broker. I have not only recommended her to all my friends, but to my family as well. Hannah at Mortgage Choice will always be my go to
Highly recommended mortgage broking team. I've applied for a mortgage twice now with help from Hannah, and on both occasions it was just easy. With clear and speedy communication from both Hannah and Karen, and none of my questions or requests ignored, I will be giving Mortgage Choice Greensborough a call again next time I need to refinance.
I can certainly recommend Deb and the team at Mortgage Choice Greensborough. Our family has been assisted by Deb and the team for quite a few years now, and they certainly make the process a stress free experience, while getting the best results for their clients. We can highly recommend Mortgage Choice Greensborough.
I am extremely happy with the service from mortgage Choice and with Debra Allan especially. Could not ask for a better representative and the service she provided. Would 100 work with her again. she is the best
Debra is the greatest mortgage broker in all the land. Super helpful and super friendly. Would've given them 6 stars if it was an option.
Debra is amazing. She will go above and beyond to get you a good deal. Highly recommend her.
I was helped by Deb and her team a year ago to purchase my first home. The service was exceptional and I cannot thank them enough. One year later and I am still very grateful for their care and support Highly recommend them,
Fantastic experience since purchasing our first home in 2019, navigating refinance for home renovations. Professional, strong communication and very easy process. A team who truly care about getting the best possible outcomes for the client. Thank you Hannah, Amy and team.
Amy from Mortgage Choice Greensborough was an absolute pleasure to deal with. She kept us informed and updated when needed. Thanks Amy for your wonderful service - highly recommend -
Deb was recommended to me by a family member, and I could not be happier with the entire process from start to finish. She made my experience of buying my first place a breeze and I cant thank her enough for getting me into my first home.
Ill be using Deb again in future and would recommend her to anyone. Thanks Deb
Hannah and her team at mortgage choice Greensborough were very thorough, approachable and dedicated. It was a pleasure to deal with them.
Great team and very professional.
My partner and I had the pleasure of working with Debra and Nicole to secure our first home loan. I cannot recommend this team enough, as they worked around the clock to ensure that everything was perfectly in place for a smooth settlement and transition.
I could not recommend Mortgage Choice in Greensborough highly enough, with the recent purchase of a second investment property
From meeting with Hannah at our home to the continual corrsepondance with the team at Greensborough.
Providing regular updates, suggestions and plans for long term investment and current lifestyle with preparation for retirement
Due to Covid lockdowns and mail being held up due to back logs, numerous occassions the team would drop mail off at our home to ensure paperwork was signed and provided to banks within a timely manner
We would not be in a better financial position without Hannah and the team as we did not have any superannuation due to having own business for over 15 years
Thank you Team Mortgage Choice Greensborough
xx
Had simply amazing help and service from Deb her team at Mortgage Choice in Greensborough. Following a separation from my partner I had high anxiety whether I'd be able to remain in my home, but after an unsatisfying encounter with another broker I found a wonderful level of rapport understanding of my situation with Deb. This was so important I was totally comfortable right from the outset.
Hannah and her team from Mortgage Choice in Greensborough were absolutely AMAZING...They made the process smooth and non-stressful from start to finish. There was always someone to guide you through each step and answer all your queries.
I have used Hannah's service since 2009 till now and nothing has changed. The professionalism and assistance is top notch. Highly recommend
We have been long term clients with Mortgage Choice Greensborough and have always been happy with their services. Deb and her team have helped us with buying our first home, mortgage extensions and refinancing. Always easy, friendly and professional to deal with.
Hannah could not have been more helpful. We had so many questions and nothing was ever too much trouble for her as our situation and options changed. We have already recommended her to a number of people. Hannah made what could have been a very stressful experience, very easy to navigate.
Hannah and her team have been helping us with every potential loan scenario and need and have always been highly professional and prompt. They are trustworthy and always made sure to find us the best possible loan scenario. Thank you Hannah and team for making this process so stress free and low fuss
Absolutely cant fault Mortgage Choice Greensborough. We've trusted them for our finance needs for years and they've never disappointed. Prompt and professional always and wouldn't hesitate to recommend.
Dear DebNicoleNarelle
Just want to take the time to write and say we can't thank you enough for helping us refinance our mortgage when our own bank said it could not be done. When you investigated with all the documentation on our behalf you were able to secure the refinancing with the same Bank and even at a lower rate than they would offer us
Your whole team has been amazing with your advice, expert banking knowledge and outstanding customer service. It was such a professional and personable experience. To know that you all had a wealth of experience previously in the banking industry made us feel extremely comfortable, and you did all the hard work for us.
To just call up a local expert business with banking experience to get advice and have that relationship now is GOLD I will just be calling your business from now on with all our banking needs. No more phone queue's with the Bank to speak to a consultant we do not know. So glad I made the call to you.
Also It was such a pleasant surprise to know your team was still following up even after the loan had settled when there were a few complications from the Bank. Amazing service which we congratulate you all on.
Congratulations on your exceptional work.
Kindest Regards, Mark
Very good service. Deb and Nicole did a great job of finding me a competitive loan and putting all the arrangements in place. A lot of the interaction was done over the phone and on-line due to COVID lockdowns in Melbourne but it all went well.
Thank you to Deb and the team for being so patient and professional during our first home buying experience. You have gone above and beyond and we cant thank you enough for helping us through this exciting and memorable time.
We highly recommend your services to our family, friends and wider network.
We have used Mortgage Choice numerous times now and Hannah and her team always go above and beyond to get the best outcome for the customer. I would put my confidence in their recommendations 100.
Hanna and her team are a pleasure to deal with. This is the fourth time I have had Hanna help me with mortgage and refinancing and she goes above and beyond to help you in any way that she can. Thank you very much for all your help once again. It is extremely appreciated
My wife and I have used Debra and the team at Mortgage Choice Greensborough for many years and for both refinances and mortgages. They have been so amazing, their customer service is number 1 and you are always made to fee like a priority. Could not recommend enough
The team had put all their best efforts in to achieve a successful outcome for my loan refinancing.
Hannah was recommended by a trusted associate and now I recommend her to those I trust. She went above and beyond with her service, keeping me up to date with all information every step of the way, and I hope to work with her again when the time comes.
We have been utilising the services of Deb and Nicole for over three years, we have been through the initial home loan, remortgage and car loan processes and each time Deb has been so fantastic to work with.
Deb has been very responsive, honest and easy to work with. Whenever I call she remembers who I am, no matter the time passed. Deb has undertaken thorough comparisons and offers us a variety of products to ensure we had options to consider for our circumstances in very quick timeframes.
Recently with a few issues post settlement, Nicole has been very helpful in assisting to have these resolved as quickly as she could without us feeling like we were a hassle and has always patiently answered my many questions.
I will continue to refer to their services as our needs change and I would recommend Deb and Nicole to anyone looking for a broker who works with integrity, transparency and approachability.
Deb and her team were amazing at doing all the behind the scenes work and made the whole experience a positive one. Thank you so much for all your assistance and professionalism throughout the entire process.
Great service and communication. Secured us a competitive and suitable loan. Would definitely recommend to family and friends.
Amazing people to deal with. Made the whole process easy and stress free. They all went above and beyond to get us our loan approval.
Hannah as assisted me with numerous property transactions and financing over the last 20 years and there has never been a hiccup I trust her and her team 100 and have never been disappointed in the product or service received- I recommend Hannah Fox to all my friends and family without hesitation.
Thank you Hannah and team at Mortgage Choice Greensborough You made the process simple and enjoyable Your professionalism and kindness is truly appreciated. We highly recommend this company Kind regards Anastasia and Julian
Thank you so much Hannah, Nicole and team for all your help and guidance through one of the most scariest and exciting times of our lives!
Debra made the entire process extremely smooth, stress free and easy for me to follow during my home loan application. She was prompt will all replies and any follow up that was required from our sessions, and was extremely professional. As a result, I would and have recommended Mortgage Choice Greensborough to friends who are beginning the home loan process.
Hannah and team were very prompt and professional. Communication even through lockdown was smooth and we were kept informed through the whole process. Highly recommended!
My situation was bit complicated but Debra and Nicole handled my case in professional manner and at the end they managed to secure the loan for my development. Thank you
Contacted Mortgage Choice to refinance our loan and needed a broker as we are business owners. Hannah Nicole have been very professional in their communications and efficient at getting the results we were looking for
To Debra & team, we would like to thank you for all your advices and help. You did an excellent job making our house-buying experience stress-free. Thank you so much from the bottom of our hearts. We will definitely recommend you to our friends who's also wanting to buy a property.
This is our second home purchased with Hannah from Mortgage Choice- I can not recommend her highly enough From first home buyers to investors Hannah is perfect for all candidates and will get you the best rate possible. Thanks to Hannah, Nicole and the Mortgage Choice team.
Debra is by far the most honest, trustworthy and reliable broker we have dealt with.
She never pushes you into anything, she explains all the ts and cs that most of us cant be bothered reading.
Debra LISTENS to your needs and guides you in the direction of the right loanlender to go with. Debra throughly explains all the little details and is happy to answer ANY question you have, even if you think its silly, you can tell she definitely wants to make sure her clients understand what they are signing up for.
We hit the jackpot when we found Debra 3 years ago, thanks to her guidance and extensive knowledge we now have the lifestyle balance we want, while still comfortably paying off our mortgage.
We HIGHLY reccomend Debra to anyone who appreciates honesty and direction because it comes from a very experienced and humble place.
Thanks so much Debra for all your help
Russell Karleigh
I would HIGHLY recommend Mortgage Choice Greensborough, I have been dealing with them for over 5 years and each time they have been helpful, friendly, understanding and extremely knowledgeable. I cannot thank Deb enough for getting me a fantastic interest rate, and her support team of Narelle Nicole are wonderful as well Also, I had the pleasure of dealing with Adam, MC's financial planner who like Deb and the team are unbelievably knowledgeable. Thanks again Mortgage Choice Greensborough, you deserve more than 5 stars
Thank you Debra for helping us through out the process of buying our first home until the end.
This is our second home purchased with Hannah from Mortgage Choice Greensborough - I can not recommend her highly enough! From first home buyers to investors Hannah is perfect for all candidates and will get you the best rate possible. Thanks to Hannah, Nicole and the Mortgage Choice team.
Hannah is very thorough and committed professional who works hard to achieve a positive outcome for her clients. Her ongoing communication made the process hassle free and we are extremely thankful for both Hannah and Mortgage Choice for a seamless finance process from start to finish.
I'd like to praise the work Hannah Fox and her team provided me with. Some of the staff, like Nicole, are truly committed to providing their best customer care services.
Thank you for turning a stressful situation, such as applying for a mortgage, into an exciting experience.
Hannah and her team go above and beyond to help in whatever way they can. They seem to have a great team who all communicate to each other as I knew whoever I emailed or called someone would know about my circumstances and could assist me.
Hannah was fantastic to deal with! She always kept us in the loop and always got back to us with any questions we had!
Hannah and her team were very professional and did absolutely everything you could expect to ensure my loan application, approval and the subsequent settlement was as smooth as possible.
This is our second time dealing with Mortgage Choice Greensborough, both times Hannah has been fantastic! keeping us updated with the process along the way. I never had to call and ask what was happening as she kept me informed. will use them again next time I need to refinance my mortgage.
I would HIGHLY recommend Mortgage Choice Greensborough, I have been dealing with them for over 5 years and each time they have been helpful, friendly, understanding and extremely knowledgeable. I cannot thank Deb enough for getting me a fantastic interest rate, and her support team of Narelle & Nicole are wonderful as well! Also, I had the pleasure of dealing with Adam, MC's financial planner who like Deb and the team are unbelievably knowledgeable. Thanks again Mortgage Choice Greensborough, you deserve more than 5 stars!
If I could recommend mortgage choice high than 5 starts, I would. Both Deb and Nicole have been not only fantastic and professional but an incredible support system with helping me find the right mortgage. Any time of the day or night they have helped me with any questions I have had. They have your best interest at heart and really do care about the individual.
Thankyou so much Deb and Nicole I wouldnt be a home owner without you
Hannah at mortgage choice helped me out with a better deal on my home loan. She was able to beat my previous rate by more than 1.5 The entire process was stress free and very pleasant. Hannah and her team are fantastic and I can't encourage people enough to use them if you're search for a better deal.
Thank you SO much
Hannah was very helpful, quick to respond to our questions and explained things in an easy to understand manner. Overall we feel it made our decisions easier and practically stress-free.
If I could recommend mortgage choice high than 5 starts, I would. Both Deb and Nicole have been not only fantastic and professional but an incredible support system with helping me find the right mortgage. Any time of the day or night they have helped me with any questions I have had. They have your best interest at heart and really do care about the individual. Thankyou so much Deb and Nicole! I wouldn’t be a home owner without you!
Not just Debra but the whole Mortgage Choice team from Greensborough was fantastic!! Very friendly feel like they really care love helping you out, nothing is ever to difficult for them and they always go the extra mile to make sure everything is done correctly and in time. We have already recommended them to friends and family. Will definately be back in the future for any other financial assistance.
Deb and her team were responsive, professional and supportive aiding me throughout a stressful time.
Hannah is amazing at her job. She made the whole process very easy and got us the result that we wanted. We can't recommend her highly enough!
I just want to say a big thank you to Debra, Nicole and anyone else who was involved at Mortgage Choice Greensborough for all their help over the past few months.
You all made purchasing a house a lot less stressful. So thank you from the bottom of my heart for everything you did.
We wouldn't use anyone else, thanks Hannah you always simplify the process and make it a pleasure to deal with.
We have had 2 different home loans now and used Hannah's services both times, she has made the process easy and enjoyable. It's been great, would definitely recommend her and the whole office to my family and friends.
Deb Allen has been instrumental in our property investment journey and without her commitment and focus we wouldn't be where we are today. When people ask me about loans etc I always recommend Deb and I will continue to do so. Deb has always given us brilliant customer service, we feel that she has our best interests at heart and we feel very confident with her and what options she gives us when we make our lending decisions.
Hannah was easy to talk to and always made me feel that I was receiving the best available information and options. She was a pleasure to deal with and I would recommend her to anyone who asks about me about my mortgage broker. Cheers and Thanks Hannah.
Hi Hannah,
Just wanted to take this opportunity to express my gratitude to you and to say what a wonderful help you have been throughout this experience.
I was so impressed with your expertise, your knowledge and ability to make it all happen with what seemed like effortless help.
In actual fact I know it takes hard work and lots of effort to do what you did and for this I want to say a big thank you.
From the beginning to the very end your positivity, your planning, your execution and most of all your patience really impressed me.
Your service was fantastic and I can't tell you how much this means to me.
I will always be grateful to you and would not hesitate to recommend you to others.
This was our first time applying for a home loan so it was very big scary step made so easier with the service we received. Thank you Debra and everyone at Mortgage Choice greensborough!
Hannah was awesome! I have recommended her to several of my friends over the years based on an initial enquiry 4 years ago. Having only recently purchased my first home she was just as attentive and happy to answer any question I might have. I think what made it so easy was that she is a great communicator and ultimately knows her business.
Thanks Mortgage Choice, your customer service was exceptional with updates as they came in. I was notified via email and phone at each step, which to me is the highest form of service (phone - in case your not at your desk and email so you have a record).
Chris was extremely helpful with the type of loan, professional advice on loan options and direction in my decision making. I felt very comfortable with Chris, his professionalism and trusted his advice.
I would use Chris again and currently recommend him to my clients.
Hannah at Mortgage Choice is our go to girl for all mortgage and finance questions. She has helped us with our first home and second home mortgages. Hannah's ability makes the whole process stress free and I have certainly recommended her to my friends and family.
We were extremely happy with the assistance and advice we received from Narelle Young backed up by Debra Allen in the office. Narelle was always available for any questions we had and never made us feel like a nuisance. She was always extremely professional, helpful and obliging. I would recommend her to anyone seeking loan assistance.
Thanks Deb for going above and beyond to help me secure my refinance and to help me get out of the financial hole i was finding myself in.
Thank you so much Deb and Nicole. You were both always on hand to explain and advise me of what I needed to do. Nothing appeared to ever be too much trouble and all the questions I asked never appeared to be too silly. Thank you for guiding me thought the process for a second time!!
This is the second time we have dealt with Hannah. As previously, she does what she says she will do and gets on with looking after you immediately. She is completely wonderful in our eyes!
I just wanted to express my enormous gratitude to Deb and her team. They are doing such a great job making sure we get the best possible loan and services.
Their service to us is 5 stars and we are treated with great care and great honesty.
Thanks a lot much appreciated and keep up the good work.
I've been a regular client of Mortgage Choice in Greensborough for 5 years. The team is extremely helpful and dedicated towards matching the best product to suit your requirements. On each occasion, Ive felt they have exceeded my expectations with regards to service and delivery. I've got absolutely no hesitation in recommending them to first home buyers, investors or anyone looking for financial planning services with a great team to support your needs.
