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Jacqui McCoy


Average client rating
5/5 From 47 Reviews

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Jacqui and the team have been great through our work with them, still using them from the other side of the country

23 May 2024  


Jill Gustafsson is amazing,

She was professional in every aspect and made the whole process very easy and smooth to navigate for a first home buyer like myself.

Super satisfied with the service they provided

Highly Recommend Mortgage Choice Emerald.

15 May 2024  


Jill and the team from Mortgage choice Emerald are excellent with the service they provided to buy our first home. They helped us from the beginning until the end to settle in our new house.

There are a lot of paperworks to get the finance from the bank. However, our journey was very smooth due to the help and support provided from Jill and her team. They took the time to review our situations, gave suggestions to find out the appropriate house and thus save our time, helped to find out a property free from flooding, gave suggestions with home insurance, engaging conveyor, even with mandatory checks such as building and pest inspectors, and arrange finance from the bank.

Throughout the process, we had always some silly questions to ask as a first home buyer I believe we all have those Q but Jill counted them seriously and suggested accordingly. We are very happy to own our dream house with the minimum effort, that was only possible due to the great service from Mortgage Choice team Emerald. We definitely recommend them for sure. Thanks MC Emerald.

26 March 2024  


I have had the pleasure of dealing with Jacqui and her amazing team twice now and both times have been organised and stress free.

24 March 2024  


Great support and communication along the way Really appreciated the help on the journey of buying my first house

11 December 2023  


Although we are over 2,000 km away we continue to keep calling on Jacqui for our finance assistance. We've never felt like she is far away and has gone over and above to take the stress out of buying houses and refinancing loans for us.
We would highly recommend Mortgage Choice in Emerald for your finance needs.

06 December 2023  


We would be lost without Jacquies expertise, she is an incredible asset to have. She is friendly, professional, helpful and extremely knowledgeable.

24 November 2023  


Jacqui and the team are the best at what they do. Highly recommend.

21 August 2023  


Excellent work the team does to find you the best mortgage interest rates and the follow up emails helping to reduce debt is awsome

13 July 2023  


03 July 2023  


Can't speak highly enough of the help in purchasing my home . The ladies at Morgage Choice Emerald were fantastic - extra special thanks to Shaneen Willis nothing was a problem she made me feel comfortable and reassured

29 June 2023  


Excellent service, makes buying a home easy.

18 May 2023  


I recently had the pleasure of working with Jacqui and the team at Mortgage Choice Emerald for my first home purchase. As a first-time buyer, I had no idea where to start, but Jacqui and the team were incredibly friendly and helpful throughout the process. They provided me with lots of mortgage options.

The team was also very responsive to my questions and concerns, even during the Easter holiday period when staff were on vacation. Jacqui's extensive knowledge of the home buying process was apparent, and she was able to guide me through the process with ease.

Overall, I would highly recommend Mortgage Choice Emerald to any first-time home buyer. Their professionalism, expertise, and exceptional customer service made the entire process stress-free and enjoyable. Thank you, Jacqui and the team, for helping me secure my first dream home

09 May 2023  


We just purchased our first home with Jacquis help by help, I mean she did all the heavy lifting and made everything so easy. We could not have had a better experience. Thank you Jacqui and team. Highly highly recommend.

16 March 2023  


Jill, Shaneen, Jacqui the team at Mortgage Choice were fabulous to deal with, going above and beyond to secure finance for my home as seamlessly as possible. They were polite, friendly and helpful, efficient and knowledgeable, and got the job done right. Id recommend the team to anyone.

04 March 2023  


My Husband Glen and I recently purchased a home in Emerald, QLD with the support and assistance of Jill at Mortgage Choice in Emerald. Jill was amazing to say the least Jill helped us through the process of attaining our finance and explained to us every step of the way what was happening, meaning there were no surprises. We'll definitely be going back to Jill when we buy our investment property Thanks Jill

08 February 2023  


Thank you to the team at Mortgage Choice in Emerald. I would highly recommend them to anyone seeking professional assistance in this area. Made it extremely easy for me. Thanks again.

25 January 2023  


Jill was my broker and I cannot recommend her and the team at Mortgage Choice high enough

10 January 2023  


08 December 2022  


Very professional, delivering a smooth stress free experience.

28 November 2022  


Jill and the lovely ladies at Mortgage Choice made our dreams come true by getting us across the line, securing our home loan within a tight timeframe and on a single income. Thank you Jill, our young family appreciate the new life you helped us create with our first family home

04 October 2022  


Despite having to do the whole process over the phone due to having to isolate due to COVID, Jacqui made the process easy and smooth.

24 July 2022  


21 July 2022  


Highly recommend anyone to Mortgage Choice Emerald. We have had Jacquis help twice now and most recently Jills help as well. They make the whole process so stress free and easy Doing all the hard work for us and communication is always on point. Any questions or problems were never an issue. These ladies are wonderful and know their stuff Thankyou.

14 July 2022  


Jill was very knowledgeable and professional at all times. She is brilliant We were well informed during the whole purchase process. Communication was great and quick. Every processed was explained very well. Jill was very helpful from the start to finish. Lucky to have Jill who assisted us in the purchase of our first property. We highly recommend Mortgage Choice in Emerald
Thank you very much Jill Thank you Mortgage Choice

14 July 2022  


Mortgage Choice Emerald made buying our home a smooth process. Jill was so helpful and knowledgeable answering all of our questions very promptly putting our minds at ease. I would definitely use Mortgage Choice again.

07 July 2022  


We dealt with Mortgage Choice Emerald Jacqui McCoy and Jill Gustafsson for the purchase of our residential property. We have to say they were an absolute pleasure to deal with. They made the process so easy for us especially as older borrowers as they understood how to put our loan application up and get it approved Settlement has now occurred and everything proceeded smoothly from start to finish. We can highly recommend Jacqui and Jill from Mortgage Choice to Emerald borrowers.Thanks for helping us.

24 May 2022  


I was fortunate enough to have Jill from Mortgage Choice Emerald assist me in the purchase of my first property. From the moment I stepped in off the street into her office right up until settlement day, she was a great benefit to have on my team. For someone like me, who knew absolutely nothing about buying property or getting a mortgage etc. she made the process that much easier, and was always available to answer any queriesworries that I had. I can't thank her enough and know who I'll be getting in touch with if or when I buy again.

23 April 2022  


Our land purchase was made simple and stress-free, with the help from Jacqui and Jill at Mortgage Choice in Emerald. We will definitely be going back next time.

24 March 2022  


Highly recommend Mortgage Choice Emerald. Jill was very helpful with the process from start to finish and worked with a professional standard.

22 February 2022  


22 January 2022  


Great service. Very knowledgeable and clear. Know their stuff.

23 December 2021  


Jacqui and Jill were excellent. Only took a couple of days to get finance sorted. Would highly recommend.

23 December 2021  


Highly recommended for someone who's planning to buy a house.
They help us to buy our first home.

23 October 2021  


Jacqui has helped us twice now with securing a home loan for us. I wouldnt go to anyone else, I highly recommend Jacqui and have received excellent help from Jill too. Jacqui has offered professional and timely service throughout the years that I have known her.
My parents have also used Jacqui for years in securing multiple investment loans and I know they also highly recommend her

23 October 2021  


Highly recommend Mortgage Choice Emerald
Jacqui went above and beyond for us while buying our first home.
Made purchasing our first home an enjoyable, mostly stress free experience

24 July 2021  


My recent experience at Mortgage Choice was AMAZING Jacqui and Jill made the process so easy from start to finish. They are honest, caring and prompt to reply to any questions or concerns. I am so glad I made the right decision and decided to use a Broker Five stars all the way

24 July 2021  


23 June 2021  


Made the process of purchasing a house easy and stress free.

23 June 2021  


Jacqui and Jill are brilliant women who genuinely care about the success of their clients, making sure to be there for you every step of the way. They never leave you in the dark about where your application is at and help you get through the process as quickly and comfortably as possible. As first time home buyers, they made sure that we knew exactly what we needed for every step of the process, explained anything we didn't understand, and guided us through to the end.
Could not thank or recommended these ladies enough for their dedication

23 June 2021  


So patient and helpful.
Thanks Jacqui ?

23 June 2021  


24 June 2018  



Jacqui, we were expremely happy with your service. You couldn't have worked harder on our behalf and we really appreciate it. We honestly don't think we would have got our house without your help

C. Forster
16 December 2017  



Friendly, efficient, knowledgeable, prompt, made it easy for us.

K McGreggor
16 December 2017  



Jacqui, you were the best thank you so much with helping us achieve our goal... A Home you took all the stress out of us having to look for the best deal. Thank you so much, we look forward to dealing withyou in the future. We would never have done it on our own. Thank You

T & T Sloan
16 December 2017  



We particularly love the fact that as a family with young children, you are more than willing to come to our home, which saves us dragging the childrent around town.

K & S Haselden
16 December 2017  



We were very happy with Mortgage Choice, always willing to find out any queries, kept us updated throughout the process. It is a wonderful service to clients who have time restraints. Mortgage choice do all the enquiries and dealings with the banks. We were very pleased with the outcome and wouldn't hesitate to call again for any future investments.

C & K Stolz
16 December 2017  

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