Odette Shahnazari understands that getting a home loan or refinance in today’s environment can sometimes seem stressful and uncomfortable. That’s why she’s committed to making things easier and all about you – not us.
“At Mortgage Choice we believe in getting it right the first time, every time,” she says. “Buying a home is a landmark experience in your life and my role as your mortgage broker is critical in enabling you to buy your property.”
Odette has worked in the banking and finance industry since 1994 and has held a variety of high-level roles including management of flagship branches of the Commonwealth Bank. She became a mortgage broker in 2009.
“Having a banking background and knowing all the ins and outs of the industry, combined with over 25 years of experience, enables me to give my clients the best possible lending advice,” she says. “I guide my clients through the entire process from the start, so the power of information is in their hands.”
Odette says that her commitment to customer service is what sets her apart. “However, it is not enough to say I am different, I want to prove it. To be sure we get it right, I check in with my clients often. I am not satisfied unless you are.”
In client surveys, 100% of Odette’s customers say they would recommend her services to their family and friends.
