‘Paul was amazing, it was a pleasure to do business with him.’
—Benjamin
With 15 years’ experience in the banking and finance industry, and expertise across both personal and business lending, Paul Brooks is well placed to assist clients with all their finance and lending needs.
And while his technical ability and lending experience gives clients a great deal of assurance, Paul says that being able to customise his service and build long-term relationships with clients is equally – if not more – important.
“The feeling of having had an excellent service experience comes from receiving expert advice from a friendly and professional person,” Paul explains. “Arranging finance can be time-consuming, often quite stressful and even a little nerve-wracking if you don’t have much experience, so it’s important that your mortgage adviser is approachable, reliable and flexible. I certainly go to great lengths to ensure my clients’ experience is streamlined and as pleasant an experience as possible.”
Paul says listening to his clients’ requirements and matching an appropriate loan to both their current and future financial needs is essential. “By getting to know my clients on a personal level, and keeping them informed of any industry changes that may impact on their personal situation, I can make sure their needs are always being met,” he explains.
Paul is able to assist all clients looking to refinance, invest or purchase their first home.
