Customer Reviews of Mortgage Choice in Surry Hills
Here's what our happy customers say - we want you to be just as satisfied with our exceptional customer service! We love to hear from our customers that come back for advice and assistance again and again.
This is my third experience with Stephen Rossiter at Mortgage Choice Surry Hills. They made the process so simple that I have to credit them, in part, with my success as an investor in the property market thus far. I would, and have, recommended them to friends and family. Thanks again.
Stephen Rossiter, Jacob and the team at Mortgage Choice Surry Hills have been an amazing support throughout the entire journey that is property ownership. We have been kept very much informed about the process the entire way, and Stephen was amazing in making sure all the i's were dotted and t's crossed. No question was too silly, and all the jargon that goes along with a mortgage was explained in such a simple way. I cannot recommend the team highly enough!
Everyone at Mortgage Choice Surry Hills is professional, friendly and available. Talking finances at 8am could easily be challenging and painful, neither was the case. So thank you to Stephen Rossiter and the entire team.
The team at Surry Hills Mortgage Choice have always provided an excellent and thorough service. Constant and timely updates are par for the course, plus an ongoing support that has been well above my expectations. I can't fault Stephen, Owen or Jacob’s service!
We have used Mortgage Choice in Surry Hills for a number of investment property purchases and will continue to choose them as we have a great relationship with both Stephen and Jacob, and find their knowledge invaluable.
Over the years we have arranged a number of loans for residential and investment purposes and have always been impressed with the expertise and professionalism of Stephen Rossiter, Owen Evans and the team. I would have no hesitation in recommending them.
Hi Derek, thanks again for all your help, we never could have organised such comprehensive and complete insurance cover on our own. It's given us great peace of mind. We found your work very comprehensive, you explained everything very carefully and clearly. It's obvious too, how much work you put in to tailor your advice to our situation so thank you again for your excellent work.
Thank you so much for your help! It was a pleasure working with you guys. Special thanks for all your assistance in the last few days while we had dramas with the bank. Our conveyancer Lesley said to me over the phone that she works with a lot of mortgage brokers, and that Stephen Rossiter and Jacob are the best you could encounter. She was so impressed with how you sorted things out! So well done, we're so appreciative.
I was seeking a new mortgage and refinancing to pay off some credit cards. From my first call to settlement everything when wonderfully well. My first contact was with Owen, to whom I explained my position and requirements to get me out of a financial mess. He gave me all the details on what I need to bring in, which I did. Stephen reviewed my details and after two or three days, got me an approval! I was amazed and so impressed at how Stephen was able to get me a loan approval in such a short time period. From that time I dealt with Jacob, who updated me on what was happening with the parties up until settlement. Jacob was very helpful. I will be recommending Mortgage Choice to all my friends. Well done!
Just wanted to say thank you again Mark, for all of your help and support in securing a mortgage. I really appreciate your hard work, persistence, knowledge and expertise. I feel that you negotiated a great outcome for me with the lender and the terms and conditions. Really an awesome result! Please pass on my thanks to Jacob and Owen as well.
We had been through two other brokers and then tried it on our own with two banks and they were either slow, unprofessional or unwilling to assist. Then we contacted Stephen at Mortgage Choice in Surry Hills. At the first meeting, he took the time to understand what we were trying to do and wanting to achieve, and rather than blurting out a recommendation, said he needed to digest our documentation and position before making his recommendation. The process took 11 working days from submission of application to refinancing. Jacob kept us informed all along the (short) way. We could not be more impressed. To say we would recommend them is an understatement. Call them now.
Thank you, Jason, for all your efforts in helping us buy our first home. When we first chatted some 15 months ago I thought it was never going to happen, however your enthusiasm and drive really made it happen in our opinion. You are really one of a kind.
Jason Lin helped me find a loan when no-one else would help me! I had a unique set of circumstances and many mortgage brokers turned me away but Jason was positive and helpful from the very start until getting it over the line for me. It took several months but he never gave up. Jason and Shivani at Mortgage Choice Surry Hills kept me updated and kept pressuring those that were blocking the progress of my loan being approved until it finally came through. They are lifesavers!
Stephen has an excellent knowledge of the industry. His professionalism and efficiency throughout the whole process were above and beyond. We moved to our dream home recently and we can’t thank him enough because this definitely wouldn’t have happened without him and his team! Big thank you to you all!!!
We now have 5 home loans which have been organised through the Mortgage Choice Surry Hills office. Our experience is always filled with expert advice and efficient service. We would highly recommend working with Stephen, Owen and the team. We really do work with ease with everyone in the office, and think you already have the winning formula!
Hi Derek, I just wanted to thank you for the work you have done. I'm really pleased that Australian Super recommended you, I think your professionalism and service has been amazing all through this process, and I'm confident and understand the proposals you have recommended. Looking forward to a long and prosperous relationship. Cheers, Alex
I would highly recommend the services provided by the team at Mortgage Choice in Surry Hills. Their services and expertise were professional, knowledgeable and reliable with friendly and personable staff. They work hard with you, and for you, every step of the way, removing much of the stress and hassle that comes with looking for and buying a home.
It's been a painless process working with Stephen Rossiter at Mortgage Choice in Surry Hills. Being a first time buyer I was pretty unfamiliar with the process and all the options available but Stephen explained them all clearly and recommended options that were appropriate to me. The team kept me up-to-date throughout the entire process. I would certainly recommend Mortgage Choice Surry Hills to anyone looking for hassle free advice.