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Joanne Dillon


Average client rating
4.9/5 From 274 Reviews

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Our advisor went absolutely above and beyond in a particularly difficult loan to have approved in a ridiculously short time frame.
We will forever be grateful for the effort, persistence and resilience of our advisor, these strengths are what got us across the line.
She has changed our lives.
Thank you

24 April 2023  


Jo Dillon was incredible. I will only use her for future housing requirements. She went above and beyond. Extremely knowledgeable and so friendly. Cannot wait to do business with her again. She makes purchasing property Extremely easy and smooth. Thankyou Jo!!!!

10 March 2023  


Very happy with the whole experience overall. Broker was easy to chat with and ask questions. No such thing as a silly question i say.
Would definitely use again and recommend to friends and family ??

23 January 2023  


Jo has been amazing, have gone thru the loan process 4 times and have recommended her to a few different family and friends AUS wide.

19 January 2023  


We could not fault our experience with Sharon and Jo! From advice about purchase prices and offers, to the final house we decided to make our home, these ladies supported us, answered our questions and took our calls and texts and stupid questions like champions! We couldn’t recommend them any higher and are truly grateful for their service.

28 December 2022  


We are so grateful for Jo and her expertise. She guided us and supported us no end. From the early days, to sharing her own experience, to the late night questions, we had a great experience with Jo!

10 December 2022  


29 November 2022  


12 November 2022  


07 November 2022  


Very helpful, know what they are doing, would highly recommend.

02 November 2022  


20 October 2022  


We have used Jo for multiple transactions now and she has always been more than happy to help, informative and great to deal with!

20 October 2022  


Jo and Susie were amazing and professional. Great knowledge and always there when needed

10 October 2022  


Our Advisor Jo was absolutely amazing. From the very first enquiry until the final result of settlement.
Jo’s communication and professionalism toward us was incredible and her dedication with meeting deadlines and follow ups was meticulous.
Thankyou Jo.

06 October 2022  


27 September 2022  


23 September 2022  


Excellent professional business could not ask for better

23 September 2022  


17 August 2022  


Joanne was awesome, very helpful made everything so easy for me

15 August 2022  


Jo is incredible at what she does! We’ve used Jo for a number of years now & are continually impressed with the service & support to get us the best deal possible. Thanks a million Jo!

28 July 2022  


Jo and Susie went above and beyond to ensure we had the most pleasant experience possible. Nothing was ever to difficult and no question was left un answered. 10/10 for customer service!

13 July 2022  


I loved it, im a older person so she explained everyone in detail to me

13 July 2022  


Always a good experience with quick feedback

09 July 2022  


Kiri has been very helpful throughout the whole process of buying our land and building our new home. There has been multiple challenges along the way and Kiri has gone above and beyond to ensure the best outcome for us. We are very grateful for all Kiri has done for us

01 July 2022  


30 June 2022  


14 June 2022  


Jo has always gone above and beyond for us in order to get the best financial result.
Thank you Jo

07 June 2022  


02 June 2022  


26 May 2022  


Joanne was amazing with assisting us in getting money to finish our dream home! This is the second time we have used Joanne and we couldn't fault her, such an easy smooth settlement, we couldn't be more appreciative.

16 May 2022  


Jo was fantastic throughout the entire process always available to answer any questions and explain everything, she is friendly and approachable and makes loans and refinancing a breeze! Will be using her again and recommending her to everyone. Thanks!

11 May 2022  


Joanne Dillon made the entire undertaking an easy and pleasant experience

04 May 2022  


Kiri was so easy to deal with. She made me feel at absolute ease throughout the whole process. So friendly and professional! I cannot thank her enough!

01 May 2022  


Return customer ????

28 April 2022  


Jo and Suzy where outstanding always keeping me informed along the process as well as explaining everything more than once so I understand it all. Thanks guys your both amazing.

22 April 2022  


21 April 2022  


08 April 2022  


as always, jo was absolutely amazing to work with, we recommend her to all of our friends. she truly is a miracle worker.

05 April 2022  


04 April 2022  


Jo was great all the way though the process. I called her out of the blue & within 15 minutes she already was giving me estimates & most importantly advise. This was our first time buying a house, Jo did an outstanding job of guiding us through the process. For first time buyers she put our worry’s at rest & made us feel like we were 100% making the correct decision. Will definitely recommend Jo to anyone else buying a house.

31 March 2022  


Kiri went above my expectations. Sending me emails outside of standard work hours and on the weekends. Customer service was amazing and I recommend to all

30 March 2022  


The very best support the hole way through absolutely amazing.

25 March 2022  


Jo is amazing. No fluff, just facts. She is professional, friendly, thorough and really knows her stuff. We are so lucky to have her in Roxby. ??

24 March 2022  


We would like to personally thank Joanne Dillon for her prompt service and ease of application through out our mortgage settlement.

22 March 2022  


Joanne Dillon has a reputation here in Roxby as being the most informed person to go to for financial advice for the future and Home buying. She is passionate about her work, in giving the right advice to meet the criteria asked by lenders and working to get the right deal for her clients. Finance can be such a mental minefield for the majority of people, including us. However, Joanne took that worry off our shoulders immediately and made the process of buying our property almost to the point of being ridiculously easy. Always approachable and refreshingly direct, Jo never missed returning a call or message, was happy to work out of hours and her confidence in us a clients made the whole process feel like a team effort where everyone wins.
Thank You Jo and we wish you and Smartline all best for the future. Kind Regards, Kay & Andrew Mangan

14 March 2022  


Jo has always been very professional and efficient to deal with and we have recommended her services to family and friends.

23 February 2022  


Joanne Dillon is one of the best in the business. wouldn't hesitate recommending her anytime.

21 February 2022  


We utilised the services of Sharon HARVY to assist us in buying our new home. Sharon made the whole process easy and she knew what the bank would need so arranged that before they asked to make sure the process was quick.
Sharon was always available for a question no matter how insignificant it was, and was amazing to deal with. Sharon made the process work and helped us get our dream home. Amy & Tristan

09 February 2022  


01 February 2022  


Fantastic service! Very reliable, personable, and professional. We felt completely supported throughout the whole loan process. Would highly recommend Jo and her team!

31 January 2022  


20 January 2022  


I was very happy with Joanne Dillon in the the way she goes about her work and sorting my finances out.
Having loan approval early in the separation settlement, we where stuffed around with the Ex's lawyer for over 12 months, we had to start over again.

05 January 2022  


Jo was so good in every step of the way, her understanding around each step of the process was second to none. Always happy to chat about any questions you have. Would recommend her to anyone looking to buy a home and looking for the right finance to suit

28 December 2021  


28 December 2021  


Jo was amazing, even while she was sick, she still went above and beyond for us, it made the process so much easier
Highly recommended
Thanks again Jo

08 December 2021  


I have been fortunate to be using the services of Joanne Dillion at Smartline Roxby Downs for a number of year. Jo is the only Finance broker for our family. Jo has good old fashion morals and a can do attitude. Nothing is too hard and her attention to detail is second to none. Its is a true pleasure dealing with Jo and her team.

30 November 2021  


After being stuffed around by another broker, Jo came to the rescue in the 11th hour. We couldn’t recommend Jo enough.

17 November 2021  


Jo was great yet again, second time using her services. would highly recommend!

24 October 2021  



05 October 2021  


Absolutely brilliant and kept us well informed

05 October 2021  


Jo meet all of our expectations and told us on the first visit what our loan would be, how much and it never changed best and easiest loan I have ever got cheers

04 October 2021  


Our adviser Jo was so helpful and treated us like family giving us great advice and always there to answer any questions or concerns we had. I would and do recommend her to all our family and friends and will definitely be using her for all further finance needs.

30 September 2021  


Due to the industry being very busy communication is down slightly in score to provide an accurate survey.

29 September 2021  


Kiri is absolutely amazing! I highly recommend her she has been there for every question I had. She got everything organised for us so quickly for us. She has gone above and beyond for us and we can’t thank her enough about how smoothly the whole process has been. We will definitely be using Kiri again when we need to refinance! 10/10

15 September 2021  


03 September 2021  


Joe made herself available whenever we had questions and made the process easy.

01 September 2021  


Jo was absolutely amazing!! She came highly recommended and I can see why after completing our home loan. Not only does her knowledge and experience in the industry help settle any nerves about making the right choices but provided an excellent service from the very first phone call. Although crazy busy she always had time for us and went above and beyond. We are so fortunate to have such a community asset and service where we live and I will now be a customer for life- as such she is now helping with a car loan and I have no doubts whatsoever ever I’ll get the best product for me once again. We will be back when it comes time for house number 2 and beyond, wow!!!

03 August 2021  


Jo was very knowledgeable and extremely helpful getting us on the right track. We are now in the process of finding our for ever home. Very grateful, thnx Jo.

28 July 2021  


Joanne was absolutely amazing to work with. Highly recommend!

16 July 2021  


Easy to deal with, great help

01 July 2021  


29 June 2021  


25 June 2021  


Jo Dillon What can I say she was absolutely amazing to deal with she went above and beyond to help us succeed to buy our new home.
We will definitely be recommending her to everyone we know.
Thank you so much Jo you are amazing at what you do.

16 June 2021  


06 June 2021  


01 June 2021  


Our experience has been amazing. Kiri Tee was professional, personal, knowledgeable, available and made this process absolutely stress free!! I have recommended her services through Smartline to friends and family. We are forever greatful.

31 May 2021  


12 May 2021  


12 May 2021  


Awesome service...Our broker went over and above expectations, they made the process stress free, and also ensured we got the best home loan for our personal and financial needs. Can't thank you guys enough.

03 May 2021  


Kiri provided us with excellent information and support throughout the process, her dedication to achieving the best possible outcome for us was second to none. We were extremely happy with the friendly service we received! Highly Recommend

19 April 2021  


Jo was amazing, we had a very tight deadline and she managed to pull everything together in time.

28 February 2021  


24 February 2021  


11 February 2021  


After going through several brokers with different companies we finally came across Kiri from Smartline and she was a God send! She exceeded our expectations in all areas. Her communication was amazing and always replied to our questions right away!

11 February 2021  


06 February 2021  


04 February 2021  


I can't speak highly enough of Jo Dillon, she honestly went above & beyond in every way. Very professional with being open & direct at the same time, Jo pretty managed the impossible & I'm now in my very own home.
So grateful Jo.

Caroline D

04 January 2021  


25 December 2020  


I am very picky with brokers & was referred to Jo from a friend, I couldn't be happier with her professionalism & knowledge. I am approximately 1000km away from Jo & in another state, but she made the process as easy as she was here with me.

29 November 2020  


Kiri was amazing throughout the entire process. She worked hard to get our application over the line due to unusual circumstances regarding our land loan. We are excited to work with Kiri again for our construction loan. Thank you Kiri!

21 November 2020  


05 November 2020  


Jo is absolutely amazing at what she does. Goes above and beyond. Would recommend her 100%

04 November 2020  


30 October 2020  


Kiri was extremely helpful and very professional, continually kept us up to date on progress and helped us get all of the required info together to apply for the loan and gave us all the info we needed to make the best decision for us financially.

27 October 2020  


Professional with quick response and so helpful.

24 September 2020  


07 September 2020  


Kiri was fantastic throughout my whole loan application process. She explored all options that might have suited my situation and any questions I had were answered promptly. She kept me informed through the entire process. Would recommend!

28 August 2020  


A pleasure to work with

26 August 2020  


18 August 2020  


Kiri was incredibly helpful and professional throughout the whole process of refinancing our home loan. She went through all the options with us, gave us advice on what was the best in our situation and kept us informed throughout the whole process.

14 August 2020  


Always sound financial advice that has helped us work towards our end goal of building a new home, land has just settled and now we are working towards a new build, thanks Jo, your amazing!

01 August 2020  


31 July 2020  


We could not recommend this more highly, the process was so simple and straight forward working with Jo. Buying out home, was so easy and enjoyable. Jo is very professional and very knowledgeable in the system. Thank you Jo, it was a pleasure

25 June 2020  


14 June 2020  


12 June 2020  


We are very happy with Jo, she is a excellent adviser and we will continue to us Jo in the future.

06 June 2020  


Jo was fantastic she helped us all the way through the process, being shift workers and going through the loan process during Covid 19 Isolations, Jo came to our house on numerous times to get paperwork signed. I have recommended Jo to all my friends

25 May 2020  


Hi Jo was very professional and helpful, advising us always as to the status of our application whenever things changed. Her follow up work was exceptional. Could not be more pleased with her efforts. Thanks

11 May 2020  


Jo was fantastic throughout the process finding the right package to suit our needs, was always available to answer questions and went above and beyond to ensure the process was as smooth as possible!

26 April 2020  


12 April 2020  


No is extremely professional, helpful and approachable at all times. I would and have recommended her to many people.

09 April 2020  


Joanne has impressed us with her knowledge, service and patience. She has our highest recommendation !

09 April 2020  


We had no problems with any aspect of our dealings.

07 April 2020  


Joanne provided amazing service and went above and beyond to make the purchase of our new home easy and stress free. I would recommend Joanne to all family and friends. Thank you Joanne!

07 February 2020  


Jo explained everything in simple terms whilst giving me all tge options. She was efficient and always kept me updated

03 February 2020  


29 January 2020  


15 January 2020  


03 January 2020  


31 December 2019  


30 December 2019  


I feel if it wasn't for Jo withers her patience and tenacity we probably would not have got our house

29 December 2019  


28 December 2019  


18 December 2019  


18 December 2019  


Jo was extremely flexible working around our work hours and even came in on a Public Holiday so we could sign documents. She explained everything in easy to understand terms and I would trust her without a doubt with any recommendations she had. We have already given Jo's details to a family member and wouldn't hesitate to recommend her to any other friends and family. She made the whole process of organising multiple loans a very stress free experience.

07 November 2019  


Hi Sam,

Yes I wouldn't hesitate to recommend Joanne and her team here in Roxby.
From initial enquiry's to completion of the finance process my wife and I felt we were in most capable hands. At all times we were kept informed, hold ups and clear instructions given on what the banks requirements were and information required through to completion. Joanne offered sound advice along the way including a long term strategy with our property and helped us better understand the housing market.
Unquestionably I would recommend this franchise to my work colleagues and friends.

Regards Corey & Family .

05 November 2019  


Jo is awesome and very knowledgeable, honest and professional!

27 October 2019  


Jo went above & beyond to get my loan approved after the bank kept asking for more information & taking days to assess it ,then asking for more. They took far longer than the time allowed on the contract putting a lot of unnecessary stress on both me & the vendor.Without Jo putting pressure on by initiating a complaint & continually phoning them I don’t know if it would have happened.She kept me updated all the way.I would definitely recommend Jo .

07 October 2019  


29 September 2019  


Went above and beyond for our loan.

15 September 2019  


Jo was amazing. She was helpful and encouraging every step of the way. So thankful for everything she did. I wouldn’t have the house if it wasn’t t for Jo! Thank you so much!

13 September 2019  


Kiri Tee was amazing throughout our whole process. We had a few glitches throughout our loan process, due to where we were buying and bank policies, but nothing was to much trouble for Kiri. She kept us informed throughout the whole process. I'd go back to Kiri again in a heartbeat.

13 September 2019  


04 September 2019  


Was 100% happy, would highly recommnd to anyone.

04 September 2019  


28 August 2019  


We cannot thank Jo enough. Her knowledge, patience & availability was second to none! We’ve found our little house which we will make our home! Thanks Jo, you go way above & beyond & we couldn’t have asked for more. THANK YOU!

11 August 2019  


08 August 2019  


08 August 2019  


31 July 2019  


30 July 2019  


13 July 2019  


Just keep up the good work

Best part is the personnel , one on one , service.

13 July 2019  


All good from my perspective was easy process

27 June 2019  


21 June 2019  


Flawless. Smooth. Easy.

21 June 2019  


Very productive and happy to deal with this adviser

27 May 2019  


16 May 2019  


Jo was always contactable regardless of day or hour to suit our working schedule. Can not recommend Jo high enough. Her professionalism and advise was reassuring in our decision which I believe has set us up for life!! Thank you Jo!!

19 April 2019  


17 April 2019  


02 April 2019  


14 March 2019  


Joanne Dillon was AMAZING helped us through every process we had many issues but Jo went above and beyond and sorted them out. HIGHLY RECOMMEND her and the business to everyone ??????????

02 March 2019  


After trying to deal with a lender directly and not getting anywhere we had friends recommend we speak to Jo and thank god we did we wouldn’t be home owners today without her. Jo went above and beyond for us and we cannot thank her enough!

02 March 2019  


Jo went way beyond what I was expecting from my broker, always contactable, knowledgeable,kept us informed on the status of the applications, helped us complete all paperwork, friendly and curtious

26 February 2019  


The girls at Smartline were fantastic! We felt extremely well looked after all throughout the process with no question of our's unanswered or too small. We wouldn't hesitate to recommend Smartline and will definitely be using their services again in the future. We are very grateful - Thank you Jo!

21 February 2019  


Joanne was very helpful. Always willing to answer any questions and would go out of her way to help us after hours and keep our kids busy whilst we met.

07 February 2019  


Jo has always helped us find the best deal/option for our need in a prompt manner. Even to the point of being flexible with meeting times out of usual business hours. Will and have recommended her to others for their financial needs.

25 January 2019  



HIGHLY RECOMMENDED have gone above and beyond
Jo knows her stuff so does Donna.
definitely make dreams come true .

11 January 2019  


Jo and Donna have both gone above and beyond for us in our house loan application journey and have made the process as stress free as they possibly could. I would definitely recommend them and would use them again in the future

11 January 2019  


The custermer service was absolutely outstanding... Jo went above and beyond to make buying my first home easy and hassle free... with no hesitation I’ve already recommended her to friends and family

05 January 2019  


15 December 2018  


11 December 2018  


06 December 2018  


Keep up the good work and your clients will keep coming back

03 December 2018  


Adviser helped us because of problems we had in wa

01 November 2018  



easy to talk to. will listen and see what she can do. will expain if your not understanding anything. faster getting things done than my own bank

19 September 2018  


13 September 2018  


Joanne went above and beyond to help us out. She just makes everything tick like clockwork!

25 August 2018  


Thankyou so much Jo for all your time teaching us what we needed to know and holding our hands through all the endless questions. I your service a 10/10

10 August 2018  


Highly recommend the services provided by Jo and her team, nothing but support through the whole loan process to see my family and I in our own home. Thanks again to Jo and Smartline for amazing service and product.

08 August 2018  


Jo was most helpful. She has a fantastic demeanor and her knowledge of the money market exceptional. She was always available for questions and had answers everytime. Would recommend her services to everyone. Cheers Blair Mckinnon

08 August 2018  



07 August 2018  


31 July 2018  


31 July 2018  


Jo was so helpful as I was out of the country for half of the 4 week settlement time when buying our house. I don’t think we would have succeeded without her.

19 July 2018  


Jo was so helpful! I was out of the country for half of our settlement time and she made sure everything went smoothly, kept me informed and all was done on time. Thanks Jo ??

18 July 2018  


Immediatafter leaving our first appointment with Jo we felt a huge relief and a clearer direction to get where we need to be

16 July 2018  


Jo was brilliant for myself and my partner, throughout both our loan processes made it very seemless and explained to us everything that we needed

09 July 2018  


27 June 2018  


Thank you Jo and Donna for your professional and efficient service in all things financial. Get around this team if anybody wants to the best financial advice going around.

26 June 2018  


Was an easy transition into our new home. Thanks to Jo .
Cant thank her enough :-)

13 June 2018  


keep up the great service

09 June 2018  


03 June 2018  


01 June 2018  


25 May 2018  


15 March 2018  


Can't thank Jo and her team enough for the exceptional, professional and timely service they provided. They worked tirelessly to find us the right solution for our situation, did all the leg work and got us back in the market. Such a solutions focused service. Can't recommend Jo and her team highly enough, will definitely be my broker for life

08 March 2018  


Can't thank Jo and her team enough for the exceptional, professional and timely service they provided. They worked tirelessly to find us the right solution for our situation, did all the leg work and got us back in the market. Such a solutions focused service. Can't recommend Jo and her team highly enough, will definitely be my broker for life

07 March 2018  


Can't thank Jo and her team enough for the exceptional, professional and timely service they provided. They worked tirelessly to find us the right solution for our situation, did all the leg work and got us back in the market. Such a solutions focused service. Can't recommend Jo and her team highly enough, will definitely be my broker for life

07 March 2018  


06 March 2018  


20 February 2018  


Jo was brilliant for myself and my partner, throughout both our loan processes made it very seemless and explained to us everything that we needed

16 February 2018  


30 January 2018  


30 December 2017  


07 December 2017  


26 November 2017  


Joanne was a pleasure to deal with and made the whole transaction so much easier. She assisted wherever she could and was extremely helpful. I would recommend her to anyone.

21 November 2017  


19 November 2017  


18 November 2017  


Fantastic service went above and beyond could not recommend highly enough

09 November 2017  


Joanne made sure the best deal was done for me in a difficult situation

17 October 2017  


Jo was very helpful and explained the process well. She kept trying and did not give up until she found us a lender. Appreciated all that she did.

14 October 2017  


Very happy and will use this device again

06 October 2017  


Jo has been a great support since the beginning of my property purchase journey (over 2 years ago). As a first home owner Jo made me feel confident in taking the big step into home ownership and when I finally found a place to buy she was able to reccomend a number of home loans to suit me. Jo came highly recommended and I would definitely recommend her to others.

02 September 2017  


26 August 2017  


22 August 2017  


Joanne found the best deal for me and my situation. Quick and easy turn around time without any negatives or delays.

05 July 2017  


13 May 2017  


Very helpful and professional. Added bonus of flexible meeting times due to work commitments as well.

08 May 2017  


Jo was very accommodating and made herself available to see us at night, which was extremely helpful given my wife and I both work full time. She kept us informed on the progress of our applications and got us the loan structure we desired.

30 April 2017  


21 March 2017  


Jo Dillon went well beyond her job to help me with securing my past loan. Every problem you could imagine occurred with this and she just kept going. Ringing the conveyancer, bank and developer. Many jobs that Jo did I am sure were not part of her job but she kept going for me. I have know problem referring her to our friends and family and my wife and I will always go to Jo for our finance needs.

18 March 2017  


Jo was Fantastic, made it a very simple and stress free process for us, she was just great I would highly recommend her to anyone we are very happy first home owners thanks Jo

26 February 2017  


Made the whole process easy for first time buyers!

09 February 2017  


Jo was recommended to me by a friend. I needed a mortgage broker to organise a refinance on my home loan following my marriage breakdown. NOTHING was too much trouble for Jo. Just an amazing lady who goes above and beyond to make sure that the process is as stress free as possible for her clients. I would HIGHLY recommend Jo to anyone who needs a mortgage adviser.

08 January 2017  


Jo\'s service was exceptional; she was extremely accommodating around my shift work roster.

05 January 2017  


Our Smart line adviser is awesome. She does over and above what is required. Nothing is too much effort. She explains things so that we understand what is going on. She passionate and willing to share her knowledge that will benefit us to achieve our financial goals. Her work Integrity is impeccable.

15 November 2016  


Grate service even after approval and easy to talk to.

25 September 2016  


I have recommended Jo to a number of people

08 September 2016  


Awesome service I\'d recommend anyone to jo

03 September 2016  


24 August 2016  


I loved talking to Jo she made the entire process as easy as possible. No question was too silly or difficult for her to answer she also spoke so that we fully understood what was happening. Honestly, can\'t recommend her enough.

10 August 2016  


I could not fault Joanne, she is extremely friendly, very knowledgeable and made finance easy.
Joanne would answer the phone day, night or on weekends, it did not matter.
I would recommend Joanne to anyone looking for finance.

16 June 2016  


Have worked long and hard all my life and still lived pay to pay. My friends my age seemed to be always off on holidays and enjoying themselves while I had to decline joining them because I had no spare cash.
Getting close to retirement I had to do something.
Spoke to Joanne and asked if she could help us.
She came back in a couple of days with solutions, we just had to decide which path to take.
Starting with a budget, a program that is easy to use.
Joanne explained in a way which we could understand and then has offered to assist us over the first couple of months.
Best thing we have ever done!!!

31 May 2016  


I greatly appreciate Joanne\'s service. She is very efficient lady and dedicated to her clients.

22 April 2016  


09 March 2016  


Jo did a great job, very helpful throughout the whole process and very easy to talk to about any concerns or doubts regarding the loan transfer process. I will happily recommend Jo to anyone interested in transferring existing or starting new loans. Thanks again Jo for all your help couldn\'t have done it without you.

04 March 2016  


What a wonderful experience! Your service made the purchase of our new home a breeze and we would recommend you to all our friends and family.

02 March 2016  


24 February 2016  


Fantastic service

03 February 2016  


Amazing!! We felt so comfortable talking to her about buying our house and could ask anything even if it was silly!! Definitely made the right choice going through her :D

12 January 2016  


Joanne Dillon was outstandind to deal with.
Everything was organised and set up perfectly to suit my needs. Nothing was a problem for Jo.
Thank you Jo and thank you Smartline.


09 January 2016  


Jo has helped us get a solid outcome on our new loan. She knows current trends and keeps up to date. Highly recommended.

07 January 2016  


Service would be the best I have ever had. Joanne worked with us around the clock to help get us set up. she listened to what we wanted and needed and found the product that best suited us. We are very focused on our financial goals and she 100% understood what we needed. Joanne always made herself available in person or via phone, even setting up most meetings after hours to suit our work schedules. Once we had our finances set up, she continued to assist us with how to manage our new facility. Very impressed and will continue to recommend her to everyone we know!

02 January 2016  


03 December 2015  


04 November 2015  


Excellent to work with and helps with any queries. Matt says she can walk on water.

23 October 2015  


Jo helped us achieve our goals to be able to buy the house we wanted

22 October 2015  


I have recommended Jo to others

30 September 2015  


28 August 2015  


The vibe around town about Jo Dillion is so positive. When I mention her name everyone I know who has dealings with her is so positive. She does an amazing job and she cares.

23 July 2015  


Joanne provided us with amazing service and has been able to help us choose a loan suitable for us. She was willing to see us out of hours. I have already recommended her to others.

14 July 2015  


We hadn't dealt with Smartline before but I am so glad we did. Jo was so friendly, happy and helpful. She would answer all of our questions anytime and explain anything we didn't understand. It was great that she would do after hours visits to meet our needs. She was a delight to deal with. We would definitely deal with Jo and Smartline again and recommend them highly.

20 June 2015  


17 June 2015  


Jo was excellent throughout the whole process. our loan had a couple of hurdles to overcome which would've been very stressful for my wife and me without the attention that Jo showed to our loan process. I have already recommended her to a few friends and the in laws who are looking at expanding their property portfolio.

03 June 2015  


Jo was absolutely fantastic. We wished we had got her assistance/advice earlier. She has be so helpful and understanding and bent backwards for us right from the start. Every financial decision & process we have done she has helped us in any way and gone above & beyond - she is the BOMB! and we do recommend her to all our friends.

20 May 2015  


29 April 2015  


Jo Dillon was great, she more than met my expectations, always contactable on the phone, never had to wait for anything. Very Happy Customer.

19 February 2015  


Great service provided, great to do business with. More then happy to recommend.

15 November 2014  


Great service provided, great to do business with. More then happy to recommend.

15 November 2014  


12 November 2014  


Joanne is fantastic goes above and beyond. I cant highly recommend enough. Living in the middle of nowhere (Roxby) she has made doing everything hassel free and easy. Ive used financial brokers before but they dont even come close with the service she provides.

18 October 2014  


Joanne Dillon is an amazing advisor. Her knowledge and experience made us feel comfortable and safe in the process and we couldn't have done it without her.

01 October 2014  


Jo has been great through this service and really went out of her way to help us. Thanks Jo

16 September 2014  


Great service, we will definately use smartline(Jo's expertise)again. Thank you

01 September 2014  


Jo was great. I was using another adviser that made everything sound easy and simple and always rushed and was always hard to contact. Jo however was very easy to contact easy to get along with and while some of what she said was hard to understand she would take the time to explaine it until I could compleat lot understand it all, sometimes this took a couple of times but I realy felt that Jo was telling me everything and got me the best deal I could get.

03 August 2014  


Jo was great. I was using another adviser that made everything sound easy and simple and always rushed and was always hard to contact. Jo however was very easy to contact easy to get along with and while some of what she said was hard to understand she would take the time to explaine it until I could compleat lot understand it all, sometimes this took a couple of times but I realy felt that Jo was telling me everything and got me the best deal I could get.

03 August 2014  


Jo was great to deal with, i had a fair idea of what i wanted but not sure how to move into that direction, not only did she simplify it she made it a pleasurable experience. Next investment i wont hesitate to contact her at all. cheers and much appreciated

25 July 2014  


12 June 2014  


Great service and knows her trade well

24 May 2014  


Joanne is simply amazing! She has changed our lives and is helping us to reach short and long term goals. She is always contactable and I have reccomended her to many of my friends. She's has gone above and beyond to help us and I simply can't say in words his great she is at her job!!!

17 May 2014  


We have had Jo's help for years now and she has got us were we r today. Jo is very smart and explains every detail to us and when I call her she has every time for us and I think she is the best person in SA to deal with. Even better than a finance adviser. Great personality which I am sure other customers would also strongly agree. Love her work. Xxxx

13 May 2014  


We have had Jo's help for years now and she has got us were we r today. Jo is very smart and explains every detail to us and when I call her she has every time for us and I think she is the best person in SA to deal with. Even better than a finance adviser. Great personality which I am sure other customers would also strongly agree. Love her work. Xxxx

13 May 2014  


We were very happy with Jo's service, she has amazing knowledge in finance and would strongly recommend her services to anyone.

19 February 2014  


Jo did an outstanding job and kept us informed all times would and have recommended her

08 February 2014  


Jo did an outstanding job and kept us informed all times would and have recommended her

08 February 2014  


Great service

13 January 2014  


Joanne's advice during this period was great. Great service and always helpful and friendly

07 January 2014  


Jo is the only person we have found that understands and can deliever the products that suit our needs .

28 November 2013  


Jo ensured she was always available when we had any questions. We are extremely grateful for all her help and she exceeded our expectations and spent many hours with us and various lenders trying to secure the right loan for us. I have and will continue to recommend her.

14 November 2013  


Joanne Dillon was simply wonderful. Being our first home loan we did not know alot about the process, we found Jo took us through the steps explaining it all. Very friendly i would recommend her to everyone :)

08 September 2013  


We are extremely happy with our decision to change our lending to Smartline Personal Mortgage Advisers. We loved the personalised service we received from our friendly, knowledgeable mortgage broker. We loved the convenience of her being able to visit us at home, we felt valued as clients and we could not have asked for better customer service. We could not have asked for anything more, our only regret is that we didn't choose to make the change sooner!

24 August 2013  


19 August 2013  


My husband and I felt that Joanne's willingness to help where she could and direct us to where we could find more information that she was unable to help with was outstanding. True old fashioned customer service - something you do not come across very often any more.

19 August 2013  

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