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Ben Herden


Average client rating
5/5 From 94 Reviews

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Had a fantastic experience with Michele Hutchen and the team, and we are very happily living in our new home Thanks to everyone at Mortgage Choice Gymea for a seamless transaction. Highly recommended.

05 July 2024  


Ben and the team made our dream home a reality. We felt it was impossible, but Ben worked hard and we did it We couldnt have done it without everyone helping us.

12 June 2024  


Ben and Kylie at Mortgage Choice were great with getting our loan pre-approval sorted and for also helping us setup our mortgageloan with the bank. Ben and Kylie helped my partner and I every step of the way so we were clearly informed on what needed to be done. It was a daunting process purchasing our first property, but Ben and Kylie alleviated any concerns or questions we had.

27 May 2024  


Ben, Kylie, Christine and team did an amazing job. The Mortgage Choice Gymea team have helped me successfully apply for many loans since 2009 including refinance options. The team are very knowledgeable and I highly recommend giving them a call.

21 May 2024  


Excellent service and advice. Ben and his team make you feel you are getting a personal service and go the extra mile to make sure you get the mortgage that most suits your needs

08 May 2024  


Ben and the team have been fantastic for us, across a number of interactions of over a decade.

Highly recommended

12 April 2024  


Ben and the team at Mortgage Choice Gymea have always provided great service and invaluable advice throughout each of my mortgage processes. Their expertise and dedication ensure a seamless experience. Have used them for over 20 years and will continue to do so and would highly recommend.

09 April 2024  


Comprehensive, reliable, compassionate service. Highly recommended.

09 April 2024  


09 April 2024  


I have used Ben and his professional team on several occassions and have been extremely happy with the outcome. It is always a stressful time organizing finance, buying property, or re-financing but is was made easier with expert advice and experience.
I would recommend Mortgage Choice Gymea highly

08 April 2024  


Ben and his team are amazing. They not only secure the best rate but ensured we had the best loan structure for our situation.
Highly recommend.

08 April 2024  


Ben was extremely knowledgeable and helpful. The process was smooth and we would highly recommend him to anyone looking for a mortgage

04 April 2024  


Used Ben and the team at Mortgage Choice Gymea to help us purchase our first home. I can't recommend them highly enough. Professional, friendly, helpful, thoughtful, and thorough - everything you want in a mortgage broker

01 April 2024  


MC Gymea team are the best At least 5 mortgagesloans over last 12 years. They are quick, friendly, and always fighting for best rate. Thank you team

11 March 2024  


To Ben and his team at Mortgage choice gymea, very much appreciated for your help and assistance with my financial commitments, must say again it was great to deal with you Ben,you had time and patience with me, well done mate.

19 February 2024  


Michele and Kylie assisted me with refinancing and property settlement.
The process was easy and the support provided from the team was fantastic.

I'll definitely be using the team in the future.

12 February 2024  


I have dealt with Ben and his team at Gymea for many many years and every time the high service standards of the team in Gymea never fails to impress me, they are unbelievable, fantastic. A shout out to Chris and Kylie for your efforts in untangling my investment portfolio and for the more than one follow up emails and calls to remind us that we needed to check something or contact someone.

28 November 2023  


07 November 2023  


Michele and the team at mortgage choice gymea are amazing. Myself and my partner were both going through our first time buying a house and we couldnt be happier with our result. From our first meeting Michele was amazing to deal with, very knowledgeable, patient and could answer every question I had. Micheles communication was great and her easy going nature made the process very simple. I cant thank Michele enough and I highly recommend her.

13 October 2023  


Can't recommend this team more. I just re-financed for the first time with them and they were so helpful and patient with me throughout the entire process, answering any and all questions that I had. Great service

15 September 2023  


This is the third time Michele and Kylie at have helped us secure a mortgage. They have always been knowledgeable about the best products, really good communicators very important when you are dealing with major commitments like property purchases. They are our first choice. Highly recommended .

23 August 2023  


We were referred to the Gymea team by a friend because of their great reputation. They didnt disappoint. We had excellent service - efficient, prompt, friendly and expert. The team made the whole mortgage process, which can be stressful, very simple for us. We are grateful. Thanks, Caroline Charles.

08 August 2023  


We have used Ben, Kylie, Christine and the team at Mortgage Choice Gymea numerous times and as usual they were amazing. Very friendly, knowledgeable and professional. They were super quick to answer any questions we had and always kept us up to date with the progress of our refinance. I highly recommend the team.

31 July 2023  


Ben, Kylie and the team have done a superb job helping us with our year long search. They're knowledgeable, approachable and so quick with responses and providing guidance throughout the process. Wonderful to deal with and highly recommend

20 July 2023  


Great service from Michele, Kylie, Chris and Ben, always a pleasure to deal with.

12 July 2023  


20 May 2023  


Ben, Kylie, Christine and the rest of the team at Mortgage Choice Gymea have assisted me with two property purchases and I could not be happier with their service. Always prompt with communication, highly knowledgeable, super friendly and easy to deal with. Its been a totally smooth process on both occasions. I couldnt recommend Mortgage Choice Gymea more highly Thanks again guys. Until next time

04 May 2023  


So easy refinancing loan with mortgage choice Gymea. Michele, Kylie , Chris were great in each of their jobs and recommend MC @ Gymea for loan info and getting the job done. Thankyou from a very satisfied customer.

19 April 2023  


Ben, Kylie and the team were so lovely to work with. They were very open with communication and let us know what was happening every step of the way.
Thankyou again guys.

13 April 2023  


The team at Mortgage Choice Gymea are excellent. They have helped me a couple of times now and always a great experience with them all.

27 March 2023  


A MASSIVE thanks to Ben and his amazing team at Mortgage Choice Gymea. The whole team worked tirelessly to ensure our mortgage refinancing came together without issues. The teams commitment and communication was second to none which helped make this a stress free transaction. I will definitely be referring our friends and family to use Mortgage Choice Gymea. Thanks Again

24 January 2023  


I have been a customer of Mortgage Choice Gymea for over 20 years and over that period the team have provided nothing but the utmost in service and professionalism. In our last engagement we are so grateful for the support service that Ben, Kylie Christine provide - they all extremely professional were in constant contact with us throughout the journey, taking the time to communicate with us even over the Christmas break. Thank you Ben and the team from me and my family for the many years of fantastic service.

10 January 2023  


This is the 3rd property that Ben and the team have helped me purchase and they have been amazing every time. Thanks again for all your help

14 November 2022  


Ben is a true professional with an exceptional team in support. Kylie, Chris and Caren are super helpful and always happy to help. Received great support from enquiry to pre-approval through to final settlement. Ben is very knowledgeable, caring and provided great advice with many options while I was on the phone and follow up emails. He was extremely patient with me from the get-go despite changes in my circumstances. Documents are handled electronically so no need to present in person with paper copies. I will definitely need using Mortgage Choice Gymea again. I highly recommend them.

08 November 2022  


This was the first time using a mortgage broker and i found Michele and the team at Mortgage Choice Gymea so helpful. They were quick, efficient and the customer service exceeded my expectations.
Highly recommend this team .

08 November 2022  


We have been dealing with Ben and his team for years and are always more than helpful in achieving the best possible outcomes.

06 November 2022  


Ben, Kylie and Chris are amazing. There is a reason we came back to them I cannot speak highly enough of the team from Mortgage Choice in Gymea. The support, advice and customer service is of the highest quality. The team really do care and want the best outcome for you. I completely trust Ben and the team, hence why this is our second time using Mortgage Choice Gymea. It is so wonderful to have a mortgage broker who is more interested in getting a great outcome for you opposed to making a profit. Ben and the team have only ever cared about what was best for my family and me. No chance you will find me going anywhere else in the future. These guys are the best
Thank you so much Ben, Kylie and Chris I will be forever thankful for your support and hard work.

25 October 2022  


Ben, Kylie and the team at Mortgage Choice Gymea are the utmost professionals. After recently approaching the team to re-finance an existing mortgage as well as to apply for an investment property loan, Ben was able to clearly explain all available options and provide practical recommendations to proceed. Kylie ensured that the application process was quick and easy, clearly explaining each step in the journey, adding value where required, and providing constant unsolicited feedback as our applications progressed. Our seamless experience was reflected in comments provided to us from the property sales agent who stated that Kylie was the best mortgage broker he has ever dealt with and wished all brokers could be as efficient as Kylie. Mortgage Choice in Gymea is a highly recommended broker, and we would use no other for any purpose in future.

24 October 2022  


Michele has been amazing and so helpful throughout my loan application.
Very proactive and great service all round.
Highly recommended.

12 October 2022  


Michelle and Kylie were a pleasure to deal with, friendly and helpful at all times

11 October 2022  


We have been using Ben and his team for years when we need to refinance. Every time the team are professional, responsive and so supportive. Ben and his team take the fear and uncertainty out of refinancing and always give honest, accurate advice. Would not trust anyone else to assist me and my family. Highly recommend the Mortgage Choice Gymea team. Thank you Ben and team for your support yet again.

28 September 2022  


Ben and his team were fabulous from the start to the finish. Thanks for helping me out and doing it all quickly.

15 September 2022  


I have been a client of Ben Mortgage Choice Gymea for last ten years and made several complex financial loan applications through Ben and so far every application has been a success and achieved desired outcome. Ben is an expert in his area of work House Lending strategies with multiple options of saving interest and cash flow towards investments. Ben treats his client at his best every time and renders quick response. I highly recommend Ben for your mortgage assistance and structure of investment lending .
Thank you very much Ben and to your dedicated team towards your client satisfaction.

26 June 2022  


Ben and Kylie have been amazing helping me with my refinance, they have gone above an beyond. Thank you team

17 June 2022  


Ben, Kylie and Christine have been looking after us here from the time we bought our first home. They are always willing to take the extra time to understand what we need and explain anything we don't understand. Very highly recommended.

18 May 2022  


Couldn't be more helpful. Ben, Kylie and Christine were fantastic, prompt and professional. They really took the time to update us regularly and help us through the process as first timers

15 February 2022  


Highly recommend Mortgage Choice, Gymea especially Michele and her fantastic team - Kylie, Caren Christine. They are dedicated in obtaining the best loan for you and keeping you informed throughout the whole process.

17 October 2021  


16 September 2021  


17 August 2021  


Ben and the team are absolutely amazing, nothing is too much trouble for them. Despite purchasing property previously and having Bens help I couldnt remember all the steps to the process. This time round, Ben answered every small query for me and nothing was too much trouble right from the front end of assessing my borrowing potential right through to settlement. Cant thank the team enough for their care and attention to me through my process.

18 July 2021  


The team at Mortgage Choice were a pleasure to deal with What has been a stressful process in the past was made much simpler this time round.

17 July 2021  


I have dealt with Ben and the team a number of times now. We used them for our initial mortgage as well as refinancing. Every time, Ben and the team have made sure that we get the outcome we wanted and the service has been exceptional.
As anyone would appreciate, these activities can be stressful and involve a lot of running around. Ben and his team always ensure that they do all they can explain everything, answer all questions and make it as easy as possible.
I would have no hesitation in recommending Ben and the team to anyone looking at either a first time mortgage or refinancing their existing property.

17 July 2021  


My partner and I were first home buyers and were recommended Ben and his team by a friend that had a great experience. Having no idea about the buying process to begin with, Ben coached us through step by step in language we could understand. The entire team were friendly, responsive and helpful from start to finish. Highly recommended

17 July 2021  


We have had a fantastic experience with the Mortgage Choice Gymea team, right from our first call through to settlement. Our new loans are saving us almost 2 interest through a review and refinance. Our expectations around timeframes and what to expect were managed proactively throughout the process. We could not recommend this team highly enough. Thanks team Gymea Mortgage Choice.

17 July 2021  


Mortgage Choice Gymea were fantastic from pre-approval all the way through to settlement. Customer service was excellent as they went above and beyond what would normally be expected from a Mortgage Broker.

17 July 2021  


A big thank you to Michele for helping us with our car finance. Michele has previously helped us get our home loan and last week she worked miracles getting us a personal loan across the line within an hour so we could purchase our dream car. Michele is outstanding at what she does and I can't recommend her enough.

17 July 2021  


The Gymea team were fantastic at stepping me through the re-financing process and determining which lender would suit my circumstances best. The process was relatively smooth and hassle free. My loan is all settled now with a much better interest rate than my previous lender. I highly recommend talking Ben, Christine or Kylie at Mortgage Choice Gymea.

17 July 2021  


Been working with Ben and the team for more than 10 years now, we get the best advice and best deal every time. Thanks as always

17 July 2021  


Adam is professional and knowledgeable, and really cares for best outcome
Glad to know we and our finances are in good hands

17 July 2020  


Michele, is great to deal with. Incredibly efficient and professional and a wealth of knowledge for all things finance She also has a great local network of trusted property agents and legal experts to call upon to ensure your in the right hands 100 reccomened giving them a call

17 July 2020  



I was lucky to have been recommended to you by my Father. I felt that your approachability and high level of contact made it easy for myself to track the situation. Thank you for your solid effort and hard work.

Grant McMahon
05 September 2019  



Big thank you to Michele and Kylie for your help with my mortgage needs. Changing banks seemed daunting and complex but you made it very easy and talked me through the entire process. Thank you ??

Claire Shearman
22 July 2019  


Working with Ben over the last 5 years has been an absolute pleasure. A great team and business that focus on service

18 July 2019  



After being declined a loan from a previous broker for a development I contacted Ben to see what Mortgage Choice Gymea could do for me. I got pre-approval very quickly and after a period of time with my development being held up in council we have recently received our final approval and can start building our dream home. Ben, Kylie and Christine have been fantastic throughout the whole process and I can't thank them enough.

Josh B
20 February 2019  


I have had many dealing with Michele Hutchen and her team at Mortgage Choice Gymea over the years. She is an excellent broker and really knows her stuff. I highly recommend her

18 July 2018  



Your level of service took us back to the good old days, genuine reliable and personal service. We feel we have an established relationship and will call on you for any further financial assistance.

P Kontakos
07 March 2018  



Jenny continues to provide outstanding service, product and technical knowledge around all aspects of mortgage lending.

N Jorgenson
07 March 2018  



You were there with a reassuring response each and every time we needed one. Wonderful service. Thank you Jenny Deushian and thanks to Josephine also

David Barker
07 March 2018  



Michele H was absolutely amazing and all our expectations were met. We cannot begin to express how much the team at Mortgage Choice have changed our lives. Thank you all!

Geoffrey Reid
28 February 2018  



Michele is always professional and works hard for her clients. Thorough advice and consideration of personal circumstances is always given and queries are answered promptly. Happy to recommend Mortgage Choice Gymea to family and friends. Thanks for a fantastic service.

R and A Marshall
07 February 2018  



I wouldn't hesitate to recommend Ben and his team at Mortgage Choice. We have used them on 3 occasions now and each time have been impressed with their level of service and professionalism - from the very start, right through to settlement, we were kept informed and nothing was ever a problem.
Keep doing what you're doing - can't fault the service - thanks guys!!

T & P Said
07 February 2018  



WOW!!!!! Ben and Josephine were absolutely amazing helping us buy our first house! Ben provided us with different options and such valuable advice on the best options available for our circumstances. Ben helped us get a pre-approval in place which was so lucky because the week later we found the house of our dreams and we were able to make an offer, if he hadn't helped us get our pre-approval in place we would have missed out. Then we had a short tricky settlement which they were just absolutely amazing through every step of the process going above and beyond to help us. Josephine kept us updated every step of the way and both Ben and Josephine pulled in heroic efforts to resolve an issue with the bank to allow us to settle on settlement day. We are so lucky to have gone through Ben and Josephine at mortgage choice and would highly recommend them to everyone and anyone!!!!!!! We really can't thank them enough!!!!!

M & D Whetters
07 February 2018  



We couldn't have been more impressed when you came to our house on your day off with family to ensure our application was received in enough time for settlement. You went above and beyond.

D Lewis
16 December 2017  



We have used Michele for Mortgages many times and will use her again. Friendly and Professional!

D. Moffat
16 December 2017  



I feel very comfortable asking for help from you and your staff. I am always greeted warmly and at every step of the process I am guided professionally and respectfully. Thank you

Colette Lamberton
16 December 2017  



Dear Ben, Josephine & The Team at Mortgage Choice Gymea,

The loan settled today and I just wanted to pass on my thanks.

Carla and I would like to personally thank you all for the outstanding professionalism displayed throughout this process. My first initial contact was November 2013 and I was immediately impressed with the level of service and commitment I received from a random phone in, I was treated like a top tear customer and even though that nothing transpired Ben was always going to receive a phone call from me when we were better placed. That time came in January 2015 and when I contacted Ben he remembered who I was, what I wanted to borrow and the exact month and year we last spoke and what exactly we spoke about. In my profession I deal with a multitude of different business from a multitude of different industries and the common denominator is all business guarantee a high level of service and honestly speaking many fall short of the mark. I can honestly say that this is not the case with the Team at Mortgage Choice Gymea they delivered and old fashion level of service that is rarely seen in the competitive business world today, the team going above and beyond does not do them justice and Ben and his team truly deserve all of life’s success both in business and out.

I look forward to future dealings and wish Ben and the Team at all the very best.

Kind Regards,

The Leighton’s

M Leighton
16 December 2017  



The service was perfect. Jenny I will highly recommend - the best!! Josephine was amazing to, excellent customer experience. Above and beyond. Very welcomed. We felt extremely safe and happy with the services provided extremely friendly and professional.

A Mayhew
16 December 2017  



Ben and Jo exceeded our expectations from start to finish! As first home buyers we did not know the process and had lots of questions. Ben and Jo were more than happy to take as much time as was needed to make us feel comfortable. This was very important and made it an extremely positive experience for us.

16 December 2017  



Awesome that the service is always so consistent. As in, quick responses, action when needed, advise when needed. What is best is I never think about using anyone else - as there is no need! I feel everyone knows who I am and treats me like a valued customer. Thank again Ben, Jo and Michele.

C Gray
16 December 2017  



I used Mortgage Choice Gymea for my first home loan. Ben, Josephine and Christine were tremendously helpful throughout the process. Their expert advice, generosity and responsiveness made what could have been a daunting and stressful experience a simple and reassuring one. It was an absolute pleasure to work with them. I cannot recommend them highly enough. Although I no longer live in the Sutherland Shire, my sister referred me to Mortgage Choice Gymea. Ben, Josephine and Christine ran the entire process over email and phone, which was incredibly convenient. The standard of customer service was excellent. They responded promptly to the many complex questions of a first home buyer - at all hours of the day. I would recommend Mortgage Choice Gymea to those who live out of the area.

D Aspin
16 December 2017  



An outstanding service that should be at the top of every buyers essentials list. Mortgage choice not only got us a lower interest rate than we knew existed but also saved us paying mortgage insurance. The service from the whole team was excellent and provided a personalised experience. At no cost to us it was the most valuable information we could ask for, it will genuinely save us thousands of dollars over the course of the loan.

Steven & Annalise Thornton
16 December 2017  



We were extremely pleased with the service provided by Michele and her team at Mortgage Choice, Gymea. We found them to be very approachable and professional. We were regularly kept informed on the progress of our loan application and we loved the fact they did all the hard work for us. We would definitely use them again. Thanks guys.

Kay & Tama Paraire
16 December 2017  



As usual, you guys went above and beyond the call of duty. We have been with you a long time (Over 10 years) and wouldn't think of anyone else. Thanks guys

Sean & Emma Daly
16 December 2017  



The communication was outstanding. I was informed of every process. Every question that i had, no matter how minor was answered and promptly.

Ben & Katie Cawdell-Smith
16 December 2017  



With my first visit to Mortgage Choice I was taken through everything I needed to know to move forward with a home loan. I have no idea where to start but Ben and his team patiently explained all my options and even did a property report for me.

Sharon Orchard
16 December 2017  



A BIG thank you to the whole team at Mortgage Choice Gymea. Just like last time, the experience was outstanding and everyone was a pleasure to deal with. We received information promptly showing great client service. Many thanks again, we surely will be recommending you to our family and friends :) We love our new home!!! Cheers.

Angie, Andrew & Liam Burden
16 December 2017  



It was a pleasure dealing with Michele, Josephine and Melissa throughout the whole financing process. The team conducted all dealings promptly and efficiently and their professionalism left us feeling confident that everything was in good hands.

Vikki Hird & Mark Heath
16 December 2017  



The entire team at Mortgage Choice Gymea have once again gone over and beyond in managing our loan application and making the entire process seemless for us. At all stages throughout the process, we have been kept up to date through regular emails and phone calls ensuring we always kenw were we stood. Thanks again to the entire team for all your efforts

Christian & Michelle Costandi
16 December 2017  



Ben and his team were instrumental in helping us secure the mortgage we needed for our family home. We simply would not have been able to buy the place we wanted without their guidance, persistence and professionalism

Andrew Stuckey
16 December 2017  



All Staff demonstrated the highest level of excellent customer service. Their efficiency, constant communication and friendly service makes the whole process effortless on my part. I would not hesitate in recommending Mortgage Choice Gymea for all of their services.

Marnie Punch
16 December 2017  



Ben and his team are fantastic. From the word go Ben was professional, helpful, and explained everything in terms that were easy to understand. As first home buyers we felt comfortable we were being guided on the right path. Nothing was too hard for Ben and we would not hesitate recommending him to anyone.

Donna and Alex
16 December 2017  



Thank you to Michele and Josephine for all your valued support throughout the financial process and explanations to help with the real estate situation.

Lesley McLennan
16 December 2017  



Ben, Josephine and Christine have been an absolute pleasure to deal with and gave me full confidence during the typically stressful process of buying a house. Great service, knowledgeable and friendly staff. I will definitely use their service again in the future. Thanks

Mr G Cooper
16 December 2017  


I used Mortgage Choice Gymea for my first home loan. Ben, Josephine and Christine were tremendously helpful throughout the process. Their expert advice, generosity and responsiveness made what could have been a daunting and stressful experience a simple and reassuring one. It was an absolute pleasure to work with them. I cannot recommend them highly enough
My sister referred me to Mortgage Choice Gymea. Although I no longer live in the Sutherland Shire. Ben, Josephine and Christine ran the entire process over email and phone, which was incredibly convenient. The standard of customer service was excellent. They responded promptly to the many complex questions of a first home buyer - at all hours of the day. I would absolutely recommend Mortgage Choice Gymea to those who live out of the area.

18 July 2017  

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