Reviews
Average client rating
5/5 From 89 Reviews
Ben and the team have been fantastic for us, across a number of interactions of over a decade.
Highly recommended
Ben and the team at Mortgage Choice Gymea have always provided great service and invaluable advice throughout each of my mortgage processes. Their expertise and dedication ensure a seamless experience. Have used them for over 20 years and will continue to do so and would highly recommend.
Comprehensive, reliable, compassionate service. Highly recommended.
I have used Ben and his professional team on several occassions and have been extremely happy with the outcome. It is always a stressful time organizing finance, buying property, or re-financing but is was made easier with expert advice and experience.
I would recommend Mortgage Choice Gymea highly
Ben and his team are amazing. They not only secure the best rate but ensured we had the best loan structure for our situation.
Highly recommend.
Ben was extremely knowledgeable and helpful. The process was smooth and we would highly recommend him to anyone looking for a mortgage
Used Ben and the team at Mortgage Choice Gymea to help us purchase our first home. I can't recommend them highly enough. Professional, friendly, helpful, thoughtful, and thorough - everything you want in a mortgage broker
MC Gymea team are the best At least 5 mortgagesloans over last 12 years. They are quick, friendly, and always fighting for best rate. Thank you team
To Ben and his team at Mortgage choice gymea, very much appreciated for your help and assistance with my financial commitments, must say again it was great to deal with you Ben,you had time and patience with me, well done mate.
Michele and Kylie assisted me with refinancing and property settlement.
The process was easy and the support provided from the team was fantastic.
I'll definitely be using the team in the future.
I have dealt with Ben and his team at Gymea for many many years and every time the high service standards of the team in Gymea never fails to impress me, they are unbelievable, fantastic. A shout out to Chris and Kylie for your efforts in untangling my investment portfolio and for the more than one follow up emails and calls to remind us that we needed to check something or contact someone.
Michele and the team at mortgage choice gymea are amazing. Myself and my partner were both going through our first time buying a house and we couldnt be happier with our result. From our first meeting Michele was amazing to deal with, very knowledgeable, patient and could answer every question I had. Micheles communication was great and her easy going nature made the process very simple. I cant thank Michele enough and I highly recommend her.
Can't recommend this team more. I just re-financed for the first time with them and they were so helpful and patient with me throughout the entire process, answering any and all questions that I had. Great service
This is the third time Michele and Kylie at have helped us secure a mortgage. They have always been knowledgeable about the best products, really good communicators very important when you are dealing with major commitments like property purchases. They are our first choice. Highly recommended .
We were referred to the Gymea team by a friend because of their great reputation. They didnt disappoint. We had excellent service - efficient, prompt, friendly and expert. The team made the whole mortgage process, which can be stressful, very simple for us. We are grateful. Thanks, Caroline Charles.
We have used Ben, Kylie, Christine and the team at Mortgage Choice Gymea numerous times and as usual they were amazing. Very friendly, knowledgeable and professional. They were super quick to answer any questions we had and always kept us up to date with the progress of our refinance. I highly recommend the team.
Ben, Kylie and the team have done a superb job helping us with our year long search. They're knowledgeable, approachable and so quick with responses and providing guidance throughout the process. Wonderful to deal with and highly recommend
Great service from Michele, Kylie, Chris and Ben, always a pleasure to deal with.
Ben, Kylie, Christine and the rest of the team at Mortgage Choice Gymea have assisted me with two property purchases and I could not be happier with their service. Always prompt with communication, highly knowledgeable, super friendly and easy to deal with. Its been a totally smooth process on both occasions. I couldnt recommend Mortgage Choice Gymea more highly Thanks again guys. Until next time
So easy refinancing loan with mortgage choice Gymea. Michele, Kylie , Chris were great in each of their jobs and recommend MC @ Gymea for loan info and getting the job done. Thankyou from a very satisfied customer.
Ben, Kylie and the team were so lovely to work with. They were very open with communication and let us know what was happening every step of the way.
Thankyou again guys.
The team at Mortgage Choice Gymea are excellent. They have helped me a couple of times now and always a great experience with them all.
A MASSIVE thanks to Ben and his amazing team at Mortgage Choice Gymea. The whole team worked tirelessly to ensure our mortgage refinancing came together without issues. The teams commitment and communication was second to none which helped make this a stress free transaction. I will definitely be referring our friends and family to use Mortgage Choice Gymea. Thanks Again
I have been a customer of Mortgage Choice Gymea for over 20 years and over that period the team have provided nothing but the utmost in service and professionalism. In our last engagement we are so grateful for the support service that Ben, Kylie Christine provide - they all extremely professional were in constant contact with us throughout the journey, taking the time to communicate with us even over the Christmas break. Thank you Ben and the team from me and my family for the many years of fantastic service.
This is the 3rd property that Ben and the team have helped me purchase and they have been amazing every time. Thanks again for all your help
Ben is a true professional with an exceptional team in support. Kylie, Chris and Caren are super helpful and always happy to help. Received great support from enquiry to pre-approval through to final settlement. Ben is very knowledgeable, caring and provided great advice with many options while I was on the phone and follow up emails. He was extremely patient with me from the get-go despite changes in my circumstances. Documents are handled electronically so no need to present in person with paper copies. I will definitely need using Mortgage Choice Gymea again. I highly recommend them.
This was the first time using a mortgage broker and i found Michele and the team at Mortgage Choice Gymea so helpful. They were quick, efficient and the customer service exceeded my expectations.
Highly recommend this team .
We have been dealing with Ben and his team for years and are always more than helpful in achieving the best possible outcomes.
Ben, Kylie and Chris are amazing. There is a reason we came back to them I cannot speak highly enough of the team from Mortgage Choice in Gymea. The support, advice and customer service is of the highest quality. The team really do care and want the best outcome for you. I completely trust Ben and the team, hence why this is our second time using Mortgage Choice Gymea. It is so wonderful to have a mortgage broker who is more interested in getting a great outcome for you opposed to making a profit. Ben and the team have only ever cared about what was best for my family and me. No chance you will find me going anywhere else in the future. These guys are the best
Thank you so much Ben, Kylie and Chris I will be forever thankful for your support and hard work.
Ben, Kylie and the team at Mortgage Choice Gymea are the utmost professionals. After recently approaching the team to re-finance an existing mortgage as well as to apply for an investment property loan, Ben was able to clearly explain all available options and provide practical recommendations to proceed. Kylie ensured that the application process was quick and easy, clearly explaining each step in the journey, adding value where required, and providing constant unsolicited feedback as our applications progressed. Our seamless experience was reflected in comments provided to us from the property sales agent who stated that Kylie was the best mortgage broker he has ever dealt with and wished all brokers could be as efficient as Kylie. Mortgage Choice in Gymea is a highly recommended broker, and we would use no other for any purpose in future.
Michele has been amazing and so helpful throughout my loan application.
Very proactive and great service all round.
Highly recommended.
Michelle and Kylie were a pleasure to deal with, friendly and helpful at all times
We have been using Ben and his team for years when we need to refinance. Every time the team are professional, responsive and so supportive. Ben and his team take the fear and uncertainty out of refinancing and always give honest, accurate advice. Would not trust anyone else to assist me and my family. Highly recommend the Mortgage Choice Gymea team. Thank you Ben and team for your support yet again.
Ben and his team were fabulous from the start to the finish. Thanks for helping me out and doing it all quickly.
I have been a client of Ben Mortgage Choice Gymea for last ten years and made several complex financial loan applications through Ben and so far every application has been a success and achieved desired outcome. Ben is an expert in his area of work House Lending strategies with multiple options of saving interest and cash flow towards investments. Ben treats his client at his best every time and renders quick response. I highly recommend Ben for your mortgage assistance and structure of investment lending .
Thank you very much Ben and to your dedicated team towards your client satisfaction.
Ben and Kylie have been amazing helping me with my refinance, they have gone above an beyond. Thank you team
Ben, Kylie and Christine have been looking after us here from the time we bought our first home. They are always willing to take the extra time to understand what we need and explain anything we don't understand. Very highly recommended.
Couldn't be more helpful. Ben, Kylie and Christine were fantastic, prompt and professional. They really took the time to update us regularly and help us through the process as first timers
Highly recommend Mortgage Choice, Gymea especially Michele and her fantastic team - Kylie, Caren Christine. They are dedicated in obtaining the best loan for you and keeping you informed throughout the whole process.
Ben and the team are absolutely amazing, nothing is too much trouble for them. Despite purchasing property previously and having Bens help I couldnt remember all the steps to the process. This time round, Ben answered every small query for me and nothing was too much trouble right from the front end of assessing my borrowing potential right through to settlement. Cant thank the team enough for their care and attention to me through my process.
The team at Mortgage Choice were a pleasure to deal with What has been a stressful process in the past was made much simpler this time round.
I have dealt with Ben and the team a number of times now. We used them for our initial mortgage as well as refinancing. Every time, Ben and the team have made sure that we get the outcome we wanted and the service has been exceptional.
As anyone would appreciate, these activities can be stressful and involve a lot of running around. Ben and his team always ensure that they do all they can explain everything, answer all questions and make it as easy as possible.
I would have no hesitation in recommending Ben and the team to anyone looking at either a first time mortgage or refinancing their existing property.
My partner and I were first home buyers and were recommended Ben and his team by a friend that had a great experience. Having no idea about the buying process to begin with, Ben coached us through step by step in language we could understand. The entire team were friendly, responsive and helpful from start to finish. Highly recommended
We have had a fantastic experience with the Mortgage Choice Gymea team, right from our first call through to settlement. Our new loans are saving us almost 2 interest through a review and refinance. Our expectations around timeframes and what to expect were managed proactively throughout the process. We could not recommend this team highly enough. Thanks team Gymea Mortgage Choice.
Mortgage Choice Gymea were fantastic from pre-approval all the way through to settlement. Customer service was excellent as they went above and beyond what would normally be expected from a Mortgage Broker.
A big thank you to Michele for helping us with our car finance. Michele has previously helped us get our home loan and last week she worked miracles getting us a personal loan across the line within an hour so we could purchase our dream car. Michele is outstanding at what she does and I can't recommend her enough.
The Gymea team were fantastic at stepping me through the re-financing process and determining which lender would suit my circumstances best. The process was relatively smooth and hassle free. My loan is all settled now with a much better interest rate than my previous lender. I highly recommend talking Ben, Christine or Kylie at Mortgage Choice Gymea.
Been working with Ben and the team for more than 10 years now, we get the best advice and best deal every time. Thanks as always
Adam is professional and knowledgeable, and really cares for best outcome
Glad to know we and our finances are in good hands
Michele, is great to deal with. Incredibly efficient and professional and a wealth of knowledge for all things finance She also has a great local network of trusted property agents and legal experts to call upon to ensure your in the right hands 100 reccomened giving them a call
I was lucky to have been recommended to you by my Father. I felt that your approachability and high level of contact made it easy for myself to track the situation. Thank you for your solid effort and hard work.
Big thank you to Michele and Kylie for your help with my mortgage needs. Changing banks seemed daunting and complex but you made it very easy and talked me through the entire process. Thank you ??
Working with Ben over the last 5 years has been an absolute pleasure. A great team and business that focus on service
After being declined a loan from a previous broker for a development I contacted Ben to see what Mortgage Choice Gymea could do for me. I got pre-approval very quickly and after a period of time with my development being held up in council we have recently received our final approval and can start building our dream home. Ben, Kylie and Christine have been fantastic throughout the whole process and I can't thank them enough.
I have had many dealing with Michele Hutchen and her team at Mortgage Choice Gymea over the years. She is an excellent broker and really knows her stuff. I highly recommend her
Your level of service took us back to the good old days, genuine reliable and personal service. We feel we have an established relationship and will call on you for any further financial assistance.
Jenny continues to provide outstanding service, product and technical knowledge around all aspects of mortgage lending.
You were there with a reassuring response each and every time we needed one. Wonderful service. Thank you Jenny Deushian and thanks to Josephine also
Michele H was absolutely amazing and all our expectations were met. We cannot begin to express how much the team at Mortgage Choice have changed our lives. Thank you all!
Michele is always professional and works hard for her clients. Thorough advice and consideration of personal circumstances is always given and queries are answered promptly. Happy to recommend Mortgage Choice Gymea to family and friends. Thanks for a fantastic service.
I wouldn't hesitate to recommend Ben and his team at Mortgage Choice. We have used them on 3 occasions now and each time have been impressed with their level of service and professionalism - from the very start, right through to settlement, we were kept informed and nothing was ever a problem.
Keep doing what you're doing - can't fault the service - thanks guys!!
WOW!!!!! Ben and Josephine were absolutely amazing helping us buy our first house! Ben provided us with different options and such valuable advice on the best options available for our circumstances. Ben helped us get a pre-approval in place which was so lucky because the week later we found the house of our dreams and we were able to make an offer, if he hadn't helped us get our pre-approval in place we would have missed out. Then we had a short tricky settlement which they were just absolutely amazing through every step of the process going above and beyond to help us. Josephine kept us updated every step of the way and both Ben and Josephine pulled in heroic efforts to resolve an issue with the bank to allow us to settle on settlement day. We are so lucky to have gone through Ben and Josephine at mortgage choice and would highly recommend them to everyone and anyone!!!!!!! We really can't thank them enough!!!!!
We couldn't have been more impressed when you came to our house on your day off with family to ensure our application was received in enough time for settlement. You went above and beyond.
We have used Michele for Mortgages many times and will use her again. Friendly and Professional!
I feel very comfortable asking for help from you and your staff. I am always greeted warmly and at every step of the process I am guided professionally and respectfully. Thank you
Dear Ben, Josephine & The Team at Mortgage Choice Gymea,
The loan settled today and I just wanted to pass on my thanks.
Carla and I would like to personally thank you all for the outstanding professionalism displayed throughout this process. My first initial contact was November 2013 and I was immediately impressed with the level of service and commitment I received from a random phone in, I was treated like a top tear customer and even though that nothing transpired Ben was always going to receive a phone call from me when we were better placed. That time came in January 2015 and when I contacted Ben he remembered who I was, what I wanted to borrow and the exact month and year we last spoke and what exactly we spoke about. In my profession I deal with a multitude of different business from a multitude of different industries and the common denominator is all business guarantee a high level of service and honestly speaking many fall short of the mark. I can honestly say that this is not the case with the Team at Mortgage Choice Gymea they delivered and old fashion level of service that is rarely seen in the competitive business world today, the team going above and beyond does not do them justice and Ben and his team truly deserve all of life’s success both in business and out.
I look forward to future dealings and wish Ben and the Team at all the very best.
Kind Regards,
The Leighton’s
The service was perfect. Jenny I will highly recommend - the best!! Josephine was amazing to, excellent customer experience. Above and beyond. Very welcomed. We felt extremely safe and happy with the services provided extremely friendly and professional.
Ben and Jo exceeded our expectations from start to finish! As first home buyers we did not know the process and had lots of questions. Ben and Jo were more than happy to take as much time as was needed to make us feel comfortable. This was very important and made it an extremely positive experience for us.
Awesome that the service is always so consistent. As in, quick responses, action when needed, advise when needed. What is best is I never think about using anyone else - as there is no need! I feel everyone knows who I am and treats me like a valued customer. Thank again Ben, Jo and Michele.
I used Mortgage Choice Gymea for my first home loan. Ben, Josephine and Christine were tremendously helpful throughout the process. Their expert advice, generosity and responsiveness made what could have been a daunting and stressful experience a simple and reassuring one. It was an absolute pleasure to work with them. I cannot recommend them highly enough. Although I no longer live in the Sutherland Shire, my sister referred me to Mortgage Choice Gymea. Ben, Josephine and Christine ran the entire process over email and phone, which was incredibly convenient. The standard of customer service was excellent. They responded promptly to the many complex questions of a first home buyer - at all hours of the day. I would recommend Mortgage Choice Gymea to those who live out of the area.
An outstanding service that should be at the top of every buyers essentials list. Mortgage choice not only got us a lower interest rate than we knew existed but also saved us paying mortgage insurance. The service from the whole team was excellent and provided a personalised experience. At no cost to us it was the most valuable information we could ask for, it will genuinely save us thousands of dollars over the course of the loan.
We were extremely pleased with the service provided by Michele and her team at Mortgage Choice, Gymea. We found them to be very approachable and professional. We were regularly kept informed on the progress of our loan application and we loved the fact they did all the hard work for us. We would definitely use them again. Thanks guys.
As usual, you guys went above and beyond the call of duty. We have been with you a long time (Over 10 years) and wouldn't think of anyone else. Thanks guys
The communication was outstanding. I was informed of every process. Every question that i had, no matter how minor was answered and promptly.
With my first visit to Mortgage Choice I was taken through everything I needed to know to move forward with a home loan. I have no idea where to start but Ben and his team patiently explained all my options and even did a property report for me.
A BIG thank you to the whole team at Mortgage Choice Gymea. Just like last time, the experience was outstanding and everyone was a pleasure to deal with. We received information promptly showing great client service. Many thanks again, we surely will be recommending you to our family and friends :) We love our new home!!! Cheers.
It was a pleasure dealing with Michele, Josephine and Melissa throughout the whole financing process. The team conducted all dealings promptly and efficiently and their professionalism left us feeling confident that everything was in good hands.
The entire team at Mortgage Choice Gymea have once again gone over and beyond in managing our loan application and making the entire process seemless for us. At all stages throughout the process, we have been kept up to date through regular emails and phone calls ensuring we always kenw were we stood. Thanks again to the entire team for all your efforts
Ben and his team were instrumental in helping us secure the mortgage we needed for our family home. We simply would not have been able to buy the place we wanted without their guidance, persistence and professionalism
All Staff demonstrated the highest level of excellent customer service. Their efficiency, constant communication and friendly service makes the whole process effortless on my part. I would not hesitate in recommending Mortgage Choice Gymea for all of their services.
Ben and his team are fantastic. From the word go Ben was professional, helpful, and explained everything in terms that were easy to understand. As first home buyers we felt comfortable we were being guided on the right path. Nothing was too hard for Ben and we would not hesitate recommending him to anyone.
Thank you to Michele and Josephine for all your valued support throughout the financial process and explanations to help with the real estate situation.
Ben, Josephine and Christine have been an absolute pleasure to deal with and gave me full confidence during the typically stressful process of buying a house. Great service, knowledgeable and friendly staff. I will definitely use their service again in the future. Thanks
I used Mortgage Choice Gymea for my first home loan. Ben, Josephine and Christine were tremendously helpful throughout the process. Their expert advice, generosity and responsiveness made what could have been a daunting and stressful experience a simple and reassuring one. It was an absolute pleasure to work with them. I cannot recommend them highly enough
My sister referred me to Mortgage Choice Gymea. Although I no longer live in the Sutherland Shire. Ben, Josephine and Christine ran the entire process over email and phone, which was incredibly convenient. The standard of customer service was excellent. They responded promptly to the many complex questions of a first home buyer - at all hours of the day. I would absolutely recommend Mortgage Choice Gymea to those who live out of the area.
