Reviews
Average client rating
5/5 From 87 Reviews
Ian and his team have been amazing in every part of our loan process for purchasing our first home.
He not only facilitated our home loan but also took the time to educate us on various aspects of the mortgage . His patience and clarity in explaining concepts were invaluable, especially for first-time homebuyers like us.
The team was always available to address our questions and concerns, even on weekends which made the application stress free.Their willingness to go the extra mile and provide personalized support made us feel supported and confident throughout the whole process.
I would like to say a big thank you to Ian, Lachlan and Sandra for their patience and help in assisting me to secure my home loan. I really appreciated their prompt communication and knowledge which made the process much less stressful. Also, I found it reassuring that i could meet with Ian in person and that he took the time to explain everything to me. Thanks for a great service
I had the pleasure of working with Ian in securing a home loan. Ian's professionalism, thoroughness, responsiveness, and willingness to explore and explain all the options that were available to me, is exceptional. I asked a lot of questions, I reached out to Ian a lot, and Ian was always engaged, patiently explaining to me different options considerations, and together with that all, Ian has an excellent sense of humour
It was an absolute pleasure dealing with Ian and Mortgage Choice Highly commendable - a 5 star experience Thank you, Ian and Team, it's much appreciated
Dealing with Ian and his team of associates has been a seamless and enjoyable experience.
The whole team are very knowledgeable and are always contactable when needed.
Thankyou again Ian Co for all your expertise and guidance
Ian and Sandra recently helped me secure a loan for my new home. They were fantastic to work with - they kept me up to date at all stages in the process and got me a really good deal. Recommend
As a first time buyer Ian Celantano was excellent to work with. Sat down with my partner and I when we were not really sure what we wanted to docould do. Ian went into teacher mode and got out whiteboard to run through the endless possibilities - it took great patience from him Couldnt recommended higher
I could not recommend using Ian whether refinancing or getting a new mortgage. His knowledge of the banking system is second to none and he has your best interest at heart - he will go above and beyond to get everything sorted for you.
I couldn't be happier with the exceptional service I received from Ian. From the moment I contacted him, he guided me through the entire mortgage process with professionalism and expertise. He took the time to understand my financial situation and provided me with a range of mortgage options, helping me secure the best deal possible.
What truly sets Ian apart is his dedication to his clients. He was always available to answer my questions, even on evenings and weekends. His attention to detail and commitment to ensuring a smooth closing process made me feel confident and stress-free.
Thanks to Ian, I'm now a proud homeowner with a mortgage that perfectly suits my needs. I can't recommend him enough If you're looking for a mortgage broker who goes above and beyond, Ian is the one to choose.
Thank you Ian. Your guidance and support in buying our first home is very much appreciated. You made the process transparent, and gave us confidence in making a huge financial decision. We now have a sound and responsible result because you gave us so much information and you were always happy to answer our questions.
We look forward to contacting you for our next property purchase.
Marlo Robert
An opportunity to buy an investment property with a short turn around of 4 weeks until settlement - Ian helped us
well in all honesty did all the leg work to get us over the line within this time frame. He navigated some of the ridiculous request our bank asked of us always with a smile and good humour. Ian even offered to walk up to my work place so I could sign the final documents - We appreciated all Ians expertise will definitely be calling on him in the future.
Ian and his team are fabulous to deal with, they provide a professional seamless service all the while being extremely knowledgeable in all areas of home loans. I would happily recommend Ian and his team for first home buyers or for refinancing. Thanks so much
Ian has been amazing to deal with and never tires of our phone calls and questions
Ian and his team have been amazing throughout my loan process for purchasing my first home. His team go above and beyond with professionalism and have fabulous communication always checking up on you and keeping you in the loop. Highly recommend Ian and his team.
Ian was great and helped me achieve my dream goal. He kept me in the loop with what was going on and overcame any hurdles we came across. Thankyou Ian and Larra
Ian and the team at Mortgage Choice Sandringham were great. Very thorough and efficient, and guided me through the process. Just wait til Ian rings his bell Highly recommend.
Great service, Great team and communicated everything really well and easy to understand. Highly recommend to anyone looking for a mortgage broker, will be coming back if i ever need the services again.
Ian and his team have been fantastic during the loan application process. His team are very professionalresponsive and they went above and beyond in guiding us through the process.
Highly recommend Ian at Mortgage Choice He was always on hand to patiently answer our many questions and really cares about his clients. He goes above and beyond to get an excellent end result.
Fast, efficient service with a smile. Achieved the result I wanted with minimum hassle.
Ian supported us brilliantly in purchasing our property, through providing options we hadnt even considered from the outset. We found Ian to be incredibly patient and always available to answer our questions. We cant recommend Ian enough.
Ian Celantano and his team at Mortgage Choice Mentone provided clear information and wonderful support during the home loan application process. Ian was generous with his time and conveyed accurate and helpful information. Celine and Larra were also kind and supportive throughout the whole process.
Ian and his team have been amazing during our loan application process. They are very professional and responsive. Kate from Ian's team has gone above and beyond, monitoring emails on weekends and weeknights waiting for responses back from overseas processing teams. I could not recommend them highly enough and I look forward to a long term relationship with the team to ensure we get the best loan terms we can
I cannot fault the level of communication, responsiveness, patience, service and knowledge from Ian, Kate and the team. They went above and beyond and made the entire process seamless.
They were very professional throughout and we definitely appreciated the status updates. Communication has been a pain point with previous brokers but Ian, Kate and the team were exceptional in this regard and it always a pleasure speaking with them
I will definitely be using their services again and would highly recommend them to anyone that needs their services
Cannot thank Ian and Kate enough. Ian in brilliant and so personable. Kate is just amazing. She has been so thorough, supportive, kind and hard working. We cannot thank you enough
We first sat with Ian Celentano seeking his guidance on how we can enter into buying our first home. With a meager amount of savings plus a determination to reach our goals, Ian carefully explained to us where our financials at and how we can achieve it. It took us maybe more than an hour or two with the discussion. He was really patient with my questions. After 3-4 years, we knocked again in his office door to seek again his guidance. Through his help, we were able to obtain a lenders pre-approval. However, on our journey of property hunting, we came across an off-the plan property which price is above our pre-approval amount. So, we seek again Ians help to obtain a new lenders pre-approval for this property. It was a more complicated process to get a new one. So, I had tug-of-war between him and the real estate agent in trying to bring the price down into the first lenders pre-approval amount. We talked almost every day discussing options and strategy. However, upon researches done by Ian and advice, I ended up not taking this property due to lending technicalities despite being within the pre-approved loan. He carefully explained to me over and over again the potential issues we might face on this property. It was really a complicated process, but Ian was patient and helpful as he is trying to protect our interest too. I felt being discouraged then prayed really hard for Gods wisdom and leading. Then, over the week Ive heard horror news for similar off the plan property purchases. Thus, I realised it was a good decision and remembered Ians explanations. After a week, we found another property which is better and bigger than the first one and cheaper Phoned Ian straight away and checked with him. We got a green signal that this is ok then I made an offer to the property, vendor accepted then voila Very delighted that I rang Ian, we worked out the numbers and searched for lowest interest rate and better loan package. After 2 business days, he rang me to say that our loan was unconditionally approved I am so thankful to Ian who led us into this journey. His professionalism has led us to a better decision and better choice. Indeed, it was an absolute pleasure to work with him. Now, we are just waiting for the settlement date of our first home. Highly recommended as they dont look after for their own interest but the interest of their clients too. On behalf of Larry and myself, thank you Ian and team, for helping us to make our dreams come true
We have been using Ian from Mortgage Choice Mentone for a few years now. He got us our home loan and has refinanced for us at the lowest rate possible. Such good service and we would not use anyone else. Thank you Ian and all at Mortgage Choice Mentone
They took into account what we wanted and gave us good advice on the final product. They were very patient, professional, responsive and helpful through a complicated process. We cannot recommend the team enough.
I cannot fault the level of communication, responsiveness, patience, service and knowledge from Ian, Kate and the team. They went above and beyond and made the entire process seamless. They were very professional throughout and we definitely appreciated the status updates. Communication has been a pain point with previous brokers but Ian, Kate and the team were exceptional in this regard and it always a pleasure speaking with them! I will definitely be using their services again and would highly recommend them to anyone that needs their services!!!
Ian and Kate were very patient and understanding throughout my long journey purchasing property. I felt that the journey was explained clearly and everything they said they’d do were done. Thank you Kate & Ian for helping me with my endeavour. ??
I cannot recommend Ian and Kate enough. They have been absolutely amazing! virtual hugs to you both!
Ian is a gifted broker, articulate, tactful and compassionate. He carefully examined every aspect of my financial situation and never failed to place the highest priority on working through the application process despite time critical demands. Ian presented lending scenarios, one after the other, working so hard to help define the best strategy with good rates that suited my needs and objectives. He was enormously helpful at all stages of this work. He and his team provided outstanding service and responsiveness - all I had to do was give them the facts. What a privilege to share such pivotal and precious moment buying a dream first home in the presence of a gentle and sensitive guide. Wishing Ian, Kate, Megan and Mortgage Choice Mentone good fortune.
Ian and his team have been amazing during our loan application process. They are very professional and responsive. Kate from Ian's team has gone above and beyond, monitoring emails on weekends and weeknights waiting for responses back from overseas processing teams. I could not recommend them highly enough and I look forward to a long term relationship with the team to ensure we get the best loan terms we can!
Thank you so much to Ian and the Mortgage Choice team in Mentone - you made my property buying experience so easy and relaxing! I was kept updated constantly throughout the process and everything was handled for me including the tricky parts of the settlement. I will definitely engage this team again.
We first sat with Ian Celentano seeking his guidance on how we can enter into buying our first home. With a meager amount of savings plus a determination to reach our goals, Ian carefully explained to us where our financials at and how we can achieve it. It took us maybe more than an hour or two with the discussion. He was really patient with my questions. After 3-4 years, we knocked again in his office door to seek again his guidance. Through his help, we were able to obtain a lender’s pre-approval. However, on our journey of property hunting, we came across an off-the plan property which price is above our pre-approval amount. So, we seek again Ian’s help to obtain a new lender’s pre-approval for this property. It was a more complicated process to get a new one. So, I had tug-of-war between him and the real estate agent in trying to bring the price down into the first lender’s pre-approval amount. We talked almost every day discussing options and strategy. However, upon researches done by Ian and advice, I ended up not taking this property due to lending technicalities despite being within the pre-approved loan. He carefully explained to me over and over again the potential issues we might face on this property. It was really a complicated process, but Ian was patient and helpful as he is trying to protect our interest too. I felt being discouraged then prayed really hard for God’s wisdom and leading. Then, over the week I’ve heard horror news for similar off the plan property purchases. Thus, I realised it was a good decision and remembered Ian’s explanations. After a week, we found another property which is better and bigger than the first one and cheaper! Phoned Ian straight away and checked with him. We got a green signal that this is ok then I made an offer to the property, vendor accepted then voila! Very delighted that I rang Ian, we worked out the numbers and searched for lowest interest rate and better loan package. After 2 business days, he rang me to say that our loan was unconditionally approved! I am so thankful to Ian who led us into this journey. His professionalism has led us to a better decision and better choice. Indeed, it was an absolute pleasure to work with him. Now, we are just waiting for the settlement date of our first home. Highly recommended as they don’t look after for their own interest but the interest of their clients too. On behalf of Larry and myself, thank you Ian and team, for helping us to make our dreams come true!
They took into account what we wanted and gave us good advice on the final product. They were very patient, professional, responsive and helpful through a complicated process. We cannot recommend the team enough.
We have been using Ian from Mortgage Choice Mentone for a few years now. He got us our home loan and has refinanced for us at the lowest rate possible. Such good service and we would not use anyone else. Thank you Ian and all at Mortgage Choice Mentone
Ian was absolutely fantastic. He went above and beyond what we expected. He was patient and explained every step along the way. Thanks to Ian and his team we were able to afford our dream home. Genuinely, from the bottom of our hearts, thank you!
It was a great journey with Ian and team to buy the first home. I was reluctant to start the process as I had very limited knowledge and support and was discouraged by many in the past. The first appointment itself Ian’s professionalism and empathy gave me courage and confidence. There onwards the support, efficiency and guidance was commendable. Ian and team go extra miles without any hesitation to make client’s dream a reality. Now I am a happy owner of a brand new home and I applaud them for their competence and commitment. Wish them well and success.
Ian and the team were professional, helpful, persistent yet patient and secured us a loan for our home. Big thanks!
Helpful and knowledgeable.The Office was also in a convenient location.
Ian and the team went above and beyond with my home loan approval. They made the whole process easy and stress free! Amazing service would definitely recommend.
Thanks to the team at Mortgage Choice. It was a long 2 years between selling and buying and Ian was very patient and helpful, providing the best information and loans offers at the time. They had fast turnaround when we finally purchased. And we got a much lower rate than any published advertised rates. Highly recommend.
AMAZING TEAM! IAN & MEGAN ARE GREAT!
My partner and I dealt with Ian at Mortgage Choice Mentone for arranging our mortgage. We are first time buyers and Ian was incredibly helpful and supportive through what turned out to be a non-typical process. Ian’s service was excellent at every stage of the process, we are completely happy with everything he did for us. We can wholeheartedly recommend him to anyone looking to get their next mortgage.
Man what a journey I put this poor bugger on! Thank you Ian for getting us across the line and giving us the help and guidance with our financial needs. Looking forward to needing your help again in the near future. I'll uncross everything now .
Ian was very helpful, patient and dealt with all the rubbish the banks did so I didn’t have to.
Ian and Kate were incredibly helpful, friendly and efficient. Got us a great deal with the bank and made the process really easy and hassle free. Definitely recommend them!
Ian Celantano who runs Mortgage Choice Mentone is the best mortgage broker we have found. He went above and beyond to help us and cared a lot about us potentially making a costly mistake as evidenced by advice late at night before auction day, then a phone call just before auction and follow up immediately after the auction ended. This is a mortgage broker who cares, knows his stuff and is a great people person. Communication with both Ian and his assistant Kate was excellent and they guided us through unfamiliar territory brilliantly. Highly recommended.
I have no hesitation in highly recommending Ian from Mortgage Choice Mentone. He worked tirelessly and professionally to secure the right loan product for us at a great rate and he was just fantastic to deal with, First Class in every respect. An enormous Thank You for your help Ian.
It was a great journey with Ian and team to buy the first home. I was reluctant to start the process as I had very limited knowledge and support and was discouraged by many in the past. The first appointment itself Ians professionalism and empathy gave me courage and confidence. There onwards the support, efficiency and guidance was commendable. Ian and team go extra miles without any hesitation to make clients dream a reality. Now I am a happy owner of a brand new home and I applaud them for their competence and commitment. Wish them well and success.
Ian and the team went above and beyond with my home loan approval. They made the whole process easy and stress free Amazing service would definitely recommend.
Ian and the team were professional, helpful, persistent yet patient and secured us a loan for our home. Big thanks
I recently purchased a property subject to finance. Upon following up with three of the big 4 banks who had indicated I could borrow the relevant funds I was informed this was no longer the case due to heightened lending restrictions. I then contacted Ian from Mortgage Choice in Mentone and within the hour I was in his office going over my situation. Ian spent the afternoon with me reviewing my financial position and with his knowledge and tools available managed to submit an application with a major lender within a couple of days. Ian spent the time to understand my goals, finances and requirements and looked at multiple options. He constantly cleared his schedule to see me as he knew the urgency and time restraint I had. I then received an unconditional approval within 5 days
In addition to Ian's professionalism, his assistant Kate was also exceptional and constantly kept me up to date with any progress. I don't normally give reviews like this but in this case Ian and Kate deserve a great review. I highly recommend their services for anyone seeking a loan or a better deal with their current lender. 1010 service
Helpful and knowledgeable.The Office was also in a convenient location.
Thanks to the team at Mortgage Choice. It was a long 2 years between selling and buying and Ian was very patient and helpful, providing the best information and loans offers at the time. They had fast turnaround when we finally purchased. And we got a much lower rate than any published advertised rates. Highly recommend.
I recently purchased a property subject to finance. Upon following up with three of the big 4 banks who had indicated I could borrow the relevant funds I was informed this was no longer the case due to heightened lending restrictions. I then contacted Ian from Mortgage Choice in Mentone and within the hour I was in his office going over my situation. Ian spent the afternoon with me reviewing my financial position and with his knowledge and tools available managed to submit an application with a major lender within a couple of days. Ian spent the time to understand my goals, finances and requirements and looked at multiple options. He constantly cleared his schedule to see me as he knew the urgency and time restraint I had. I then received an unconditional approval within 5 days!
In addition to Ian's professionalism, his assistant Kate was also exceptional and constantly kept me up to date with any progress. I don't normally give reviews like this but in this case Ian and Kate deserve a great review. I highly recommend their services for anyone seeking a loan or a better deal with their current lender. 10/10 service
Yes, I was very pleased - Methodical and prompt service. Highly pleased with process and outcome
Great Service and was Kept in the loop at all times throughout the process. Thanks Guys!
As first landhome buyers we required a lot of guidance and assistance with the process, Ian Megan were extremely helpful professional through all steps in setting up the right package and lender for us. Ian Megan gave us prompt feedback with all our questions and always available by phone, email and in person, highly recommended Thank you.
Thank you so much Ian for all the help with my first home.
I live in Perth and was worried about going with a mortgage broker from a different state but I'm so glad I did because Ian was such a great help, very professional, friendly and made the process so easy for me. I would highly recommend Ian
AMAZING TEAM IAN MEGAN ARE GREAT
My partner and I dealt with Ian at Mortgage Choice Mentone for arranging our mortgage.
We are first time buyers and Ian was incredibly helpful and supportive through what turned out to be a non-typical process.
Ians service was excellent at every stage of the process, we are completely happy with everything he did for us.
We can wholeheartedly recommend him to anyone looking to get their next mortgage.
Communication was top notch the only delay was from the bank side. Everything else was excellent.
I found Ian, Nic, and Meagan absolutely fabulous in respect to communication and updates throughout what is usually a stressful process. The team was always one step ahead, predicting the next steps for me to allow for a smooth transition. I can't thank them enough and needless to say I also highly recommend them.
Ian and the team at Mortge Choice Mentone came highly recommended via a number of people following my request for mortgage broker recommendations on the Bayside Community Hub. Like most people these days, we are time poor and had let our mortgage with one of the big banks tick along for years without reviewing it. Ian came to our house, took the time to understand our requirements and presented us with all our options. He ended up saving us more than 0.75% off or mortgage which will save us heaps over the life of the loan and we couldn't be happier with our new provider. Ian filled out all the forms for us and made sure everything was completed in a timely fashion. Definitely worth the effort and we only wish we'd done it sooner!
AMAZING TEAM! IAN & MEGAN ARE GREAT!
Ian was amazing helping our daughter with her first home loan. Even though we are in Perth everything was made simple by Ian and his team. Have already recommended Ian to friends as he made something quite daunting to a young buyer, so easy! Thanks Ian from myself and Hannah (H English).
We were incredibly happy with the service we received from Ian & his team. He acted so quickly on our behalf and made himself available to us at all hours. I would highly recommend him to anyone looking to engage a mortgage broker.
Communication was top notch & the only delay was from the bank SIAE. Everything else was excellent.
As first land/home buyers we required a lot of guidance and assistance with the process, Ian & Megan were extremely helpful & professional through all steps in setting up the right package and lender for us. Ian & Megan gave us prompt feedback with all our questions and always available by phone, email and in person, highly recommended! Thank you.
My partner and I dealt with Ian at Mortgage Choice Mentone for arranging our mortgage.
We are first time buyers and Ian was incredibly helpful and supportive through what turned out to be a non-typical process.
Ian’s service was excellent at every stage of the process, we are completely happy with everything he did for us.
We can wholeheartedly recommend him to anyone looking to get their next mortgage.
Ian was very diligent and at the same time patient with us, which is everything we needed.
Easy and felt nothing was too much trouble. Thanks!
We were referred to Ian via Bayside Community Hub and initially sceptical to use a Mortgage Broker – HOWEVER – Ian was fantastic, great knowledge, honest and helped us with all our needs. Will recommend Ian to all our family and friends.
Through a difficult loan application I was totally supported and because of Ian's incredible professionalism I achieved the loan. I can't thank Ian enough for his amazing perseverance and kindness.
Ian and the team at Mortge Choice Mentone came highly recommended via a number of people following my request for mortgage broker recommendations on the Bayside Community Hub. Like most people these days, we are time poor and had let our mortgage with one of the big banks tick along for years without reviewing it. Ian came to our house, took the time to understand our requirements and presented us with all our options. He ended up saving us more than 0.75 off or mortgage which will save us heaps over the life of the loan and we couldn't be happier with our new provider. Ian filled out all the forms for us and made sure everything was completed in a timely fashion. Definitely worth the effort and we only wish we'd done it sooner
Ian was amazing helping our daughter with her first home loan. Even though we are in Perth everything was made simple by Ian and his team. Have already recommended Ian to friends as he made something quite daunting to a young buyer, so easy Thanks Ian from myself and Hannah. Take care.
Excellent service and efficient. Ian was amazing.
Even though I am in a different state, we were able to arrange all details via Messaging, phone calls and Face Time. Ian made the process easy.
Very happy. Ian and his team worked very hard for us to get us the loan, and we found the whole experience very easy and professional.
Thank you for taking the time outside of business hours and for coming to my house. It made a big difference.
I was very happy. Ian went above and beyond to help me acquire a loan. I don't think it would ever have happened without his tireless work.
Ian was fantastic and helpful. We have already recommended him to family and friends.
Ian was great to deal with and helped at every stage of the process. I can't thank him enough.
